What do you think of these symptoms?

[Guest Kieron Capehorn]

Hi

 

I think I need to format my hard drive and reinstall Windows on my machine,

but I thought I'd post my symptoms here in case anyone has any less drastic

suggestions.

 

My laptop is incredibly slow when loading up. My first instinct was to run

msconfig and remove some of the programs from my startup list. When I tried

to run msconfig, I get the message "The application failed to initialize

properly (0xc0000006). Click on OK to terminate the application". When I

try to run my antivirus software (Sophos), nothing happens and my machine

freezes and has to be restarted. All of this happens when I am in safe mode

as well as in normal mode.

 

When I tried to backup up some files in preparation for a probable format,

some files failed to copy (Cyclic Redundancy check fail). This makes me

think I may even need a new hard disk. My adware checker (adaware) scans

for a while and then freezes without giving any results.

 

Microsoft Word will not open. I get an error reporting box and then get

asked if I want to open Word in safe mode.

 

A system restore to a couple of weeks ago does not fix any of these

problems.

 

Any advice would be appreciated.

 

Thanks.

[Guest Rich Barry]

Re: What do you think of these symptoms?

 

Save your important data and format and reinstall.

 

 

"Kieron Capehorn" <kcapehornR.E,M-O'V`E@blueyonder.co.uk> wrote in message

news:Quhxj.141488$LD6.89375@fe3.news.blueyonder.co.uk...

> Hi

>

> I think I need to format my hard drive and reinstall Windows on my

> machine, but I thought I'd post my symptoms here in case anyone has any

> less drastic suggestions.

>

> My laptop is incredibly slow when loading up. My first instinct was to

> run msconfig and remove some of the programs from my startup list. When I

> tried to run msconfig, I get the message "The application failed to

> initialize properly (0xc0000006). Click on OK to terminate the

> application". When I try to run my antivirus software (Sophos), nothing

> happens and my machine freezes and has to be restarted. All of this

> happens when I am in safe mode as well as in normal mode.

>

> When I tried to backup up some files in preparation for a probable format,

> some files failed to copy (Cyclic Redundancy check fail). This makes me

> think I may even need a new hard disk. My adware checker (adaware) scans

> for a while and then freezes without giving any results.

>

> Microsoft Word will not open. I get an error reporting box and then get

> asked if I want to open Word in safe mode.

>

> A system restore to a couple of weeks ago does not fix any of these

> problems.

>

> Any advice would be appreciated.

>

> Thanks.

>

[Guest Elmo]

Re: What do you think of these symptoms?

 

Kieron Capehorn wrote:

> Hi

>

> I think I need to format my hard drive and reinstall Windows on my machine,

> but I thought I'd post my symptoms here in case anyone has any less drastic

> suggestions.

>

> My laptop is incredibly slow when loading up. My first instinct was to run

> msconfig and remove some of the programs from my startup list. When I tried

> to run msconfig, I get the message "The application failed to initialize

> properly (0xc0000006). Click on OK to terminate the application". When I

> try to run my antivirus software (Sophos), nothing happens and my machine

> freezes and has to be restarted. All of this happens when I am in safe mode

> as well as in normal mode.

>

> When I tried to backup up some files in preparation for a probable format,

> some files failed to copy (Cyclic Redundancy check fail). This makes me

> think I may even need a new hard disk. My adware checker (adaware) scans

> for a while and then freezes without giving any results.

>

> Microsoft Word will not open. I get an error reporting box and then get

> asked if I want to open Word in safe mode.

>

> A system restore to a couple of weeks ago does not fix any of these

> problems.

>

> Any advice would be appreciated.

>

> Thanks.

 

Try one of these Virus Removal Tools:

 

Avast! One tool for any current virus

http://www.avast.com/eng/avast-virus-cleaner.html

 

Symantec Virus Removal Tools

http://www.symantec.com/business/security_response/removaltools.jsp

 

F-Secure Virus Removal Tools

http://www.f-secure.com/download-purchase/tools.shtml

 

Kaspersky Virus Removal Tools

http://www.kaspersky.com/removaltools

________________________________________________________

 

Click Start, Run, type SFC /SCANNOW, click OK. If any files are damaged

or missing, they'll be replaced. You may need to reboot afterwards so

damaged files will be replaced.

 

--

Joe =o)

[Guest PA Bear [MS MVP]]

Re: What do you think of these symptoms?

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

Kieron Capehorn wrote:

> I think I need to format my hard drive and reinstall Windows on my

> machine,

> but I thought I'd post my symptoms here in case anyone has any less

> drastic

> suggestions.

>

> My laptop is incredibly slow when loading up. My first instinct was to

> run

> msconfig and remove some of the programs from my startup list. When I

> tried

> to run msconfig, I get the message "The application failed to initialize

> properly (0xc0000006). Click on OK to terminate the application". When I

> try to run my antivirus software (Sophos), nothing happens and my machine

> freezes and has to be restarted. All of this happens when I am in safe

> mode

> as well as in normal mode.

>

> When I tried to backup up some files in preparation for a probable format,

> some files failed to copy (Cyclic Redundancy check fail). This makes me

> think I may even need a new hard disk. My adware checker (adaware) scans

> for a while and then freezes without giving any results.

>

> Microsoft Word will not open. I get an error reporting box and then get

> asked if I want to open Word in safe mode.

>

> A system restore to a couple of weeks ago does not fix any of these

> problems.

>

> Any advice would be appreciated.

>

> Thanks.