Computer restarts when I try to download antispyware

[Guest gerardosmi]

Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

 

Right after startup, the Windows Installer launches automatically and

tries to install an application I have no idea where it came from called

"AiOSoftware". I've searched files with that name but nothing shows up.

 

 

Then, whenever I try to download a free antivirus or antispyware

application the laptop restarts in the middle of the download.

 

All I know is I have some virus which I don't remember the exact name

but goes something like rostokop.

 

Thanks in advance.

[Guest Newbie Coder]

Re: Computer restarts when I try to download antispyware

 

Isn't that software an installation package creator?

 

If so, there are 2 different types of AIO.exe as far as I remember. One is legitimate &

the other picked up by the virus checkers

 

As for running on startup:

 

The registry will hold the key to where the installer is running from. Example:

 

START | RUN | Type 'regedit' (without quotes) & press ENTER

Navigate to the following RUN keys:

 

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify (for

trojans...)

 

One of the top two keys will probably be pointing to a file in your TEMP folder. Clean

that out like so:

 

START | RUN | Type '%temp%' (without quotes but with %) & press ENTER

CTRL + A (select all) | DEL (delete) | ENTER

 

Maybe some of the files in your TEMP directory won't be able to be deleted but the

majority of them will & are safe to be so

 

Post back please

 

--

Newbie Coder

(It's just a name)

 

"gerardosmi" <gerardosmi.35h9io@no.email.invalid> wrote in message

news:gerardosmi.35h9io@no.email.invalid...

>

> Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

>

> Right after startup, the Windows Installer launches automatically and

> tries to install an application I have no idea where it came from called

> "AiOSoftware". I've searched files with that name but nothing shows up.

>

>

> Then, whenever I try to download a free antivirus or antispyware

> application the laptop restarts in the middle of the download.

>

> All I know is I have some virus which I don't remember the exact name

> but goes something like rostokop.

>

> Thanks in advance.

>

>

[Guest Elmo]

Re: Computer restarts when I try to download antispyware

 

gerardosmi wrote:

> Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

>

> Right after startup, the Windows Installer launches automatically and

> tries to install an application I have no idea where it came from called

> "AiOSoftware". I've searched files with that name but nothing shows up.

>

>

> Then, whenever I try to download a free antivirus or antispyware

> application the laptop restarts in the middle of the download.

>

> All I know is I have some virus which I don't remember the exact name

> but goes something like rostokop.

>

> Thanks in advance.

 

Download one of these a working machine, place on a thumb drive, insert

in the infected machine and run.

 

Avast! One tool for any current virus

http://www.avast.com/eng/avast-virus-cleaner.html

 

Symantec Virus Removal Tools

http://www.symantec.com/business/security_response/removaltools.jsp

 

F-Secure Virus Removal Tools

http://www.f-secure.com/download-purchase/tools.shtml

 

Kaspersky Virus Removal Tools

http://www.kaspersky.com/removaltools

 

--

Joe =o)

[Guest Twayne]

Re: Computer restarts when I try to download antispyware

 

> Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

>

> Right after startup, the Windows Installer launches automatically and

> tries to install an application I have no idea where it came from

> called "AiOSoftware". I've searched files with that name but nothing

> shows up.

>

>

> Then, whenever I try to download a free antivirus or antispyware

> application the laptop restarts in the middle of the download.

>

> All I know is I have some virus which I don't remember the exact name

> but goes something like rostokop.

>

> Thanks in advance.

 

You can go to Symantec.com and look up that virus. It will have

automatic and/or manual removal tools you can use to kill the thing off

and remove it. Search for "aiosoftware" to start and if no joy, use at

least part of the virus name.

 

--

--

Regards,

 

Twayne

 

Open Office isn't just for wimps anymore;

OOo is a GREAT MS Office replacement

http://www.openoffice.org

[Guest PA Bear [MS MVP]]

Re: Computer restarts when I try to download antispyware

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

gerardosmi wrote:

> Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

>

> Right after startup, the Windows Installer launches automatically and

> tries to install an application I have no idea where it came from called

> "AiOSoftware". I've searched files with that name but nothing shows up.

>

>

> Then, whenever I try to download a free antivirus or antispyware

> application the laptop restarts in the middle of the download.

>

> All I know is I have some virus which I don't remember the exact name

> but goes something like rostokop.

>

> Thanks in advance.

[Guest Newbie Coder]

Re: Computer restarts when I try to download antispyware

 

Bear,

 

AIO.exe is an official application that records macros so you can burn to CD... to

automate simple tasks. There is also a rogue file of the same/similar name which most

virus scanners will pick up with the exception of McCrappy/Kapersky/AVG/NOD32 as they are

poor excuses for virus software

 

===================

 

The same old message copied/pasted almost everytime you reply to a post

 

Why don't you ever point the user to the developers site to get the HiJackThis file?

 

What happened to the rootkit links that programs like HiJackThis miss or cannot find?

 

Plus, if you're using HiJackThis then you are looking for adware, malware or spyware so

why does your list miss applications like Spybot S & D?

 

Why are you advertising blogspot.com? Are you the mysterious spammer that keeps creating

ads in this newsgroup?

 

Why the 'auhma' site always at the top instead of genuine sites of all the adware programs

you point people to? Answer: self advertising. Then the MVP site and we all know that most

MVP's cannot code a site to save their lives - good advertising, isn't it?

 

--

Newbie Coder

(It's just a name)

 

 

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:umFYmjkeIHA.1188@TK2MSFTNGP04.phx.gbl...

> Unexplained computer behavior may be caused by deceptive software

> http://support.microsoft.com/kb/827315

>

> Run a /thorough/ check for hijackware, including posting your hijackthis log

> to an appropriate forum.

>

> Checking for/Help with Hijackware

> http://aumha.org/a/parasite.htm

> http://aumha.org/a/quickfix.htm

> http://aumha.net/viewtopic.php?t=5878

> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

> http://mvps.org/winhelp2002/unwanted.htm

> http://inetexplorer.mvps.org/data/prevention.htm

> http://inetexplorer.mvps.org/tshoot.html

> http://www.mvps.org/sramesh2k/Malware_Defence.htm

> http://defendingyourmachine2.blogspot.com/

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

> It will help you to both identify and remove any hijackware/spyware with

> assistance from an expert. **Post your log to

> http://forums.spybot.info/forumdisplay.php?f=22,

> http://castlecops.com/forum67.html,

> http://forums.subratam.org/index.php?showforum=7,

> http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

> by an expert in such matters, not here.**

>

> If the procedures look too complex - and there is no shame in admitting this

> isn't your cup of tea - take the machine to a local, reputable and

> independent (i.e., not BigBoxStoreUSA) computer repair shop.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> gerardosmi wrote:

> > Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

> >

> > Right after startup, the Windows Installer launches automatically and

> > tries to install an application I have no idea where it came from called

> > "AiOSoftware". I've searched files with that name but nothing shows up.

> >

> >

> > Then, whenever I try to download a free antivirus or antispyware

> > application the laptop restarts in the middle of the download.

> >

> > All I know is I have some virus which I don't remember the exact name

> > but goes something like rostokop.

> >

> > Thanks in advance.

>

[Guest gerardosmi]

Re: Computer restarts when I try to download antispyware

 

 

Newbie Coder;555690 Wrote:

> Isn't that software an installation package creator?

>

> If so, there are 2 different types of AIO.exe as far as I remember. One

> is legitimate &

> the other picked up by the virus checkers

>

> As for running on startup:

>

> The registry will hold the key to where the installer is running from.

> Example:

>

> START | RUN | Type 'regedit' (without quotes) & press ENTER

> Navigate to the following RUN keys:

>

> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

>

> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows

> NT\CurrentVersion\Winlogon\Notify (for

> trojans...)

>

> One of the top two keys will probably be pointing to a file in your

> TEMP folder. Clean

> that out like so:

>

> START | RUN | Type '%temp%' (without quotes but with %) & press ENTER

> CTRL + A (select all) | DEL (delete) | ENTER

>

> Maybe some of the files in your TEMP directory won't be able to be

> deleted but the

> majority of them will & are safe to be so

>

> Post back please

>

> --

> Newbie Coder

> (It's just a name)

>

>

 

Newbiecoder:

 

Thanks for your reply.

 

When I try to follow your directions, a message appears saying the

following:

 

"The administrator has disabled the registry modification"

 

How do I change that first?

 

Thanks.

[Guest Frank-FL]

Re: Computer restarts when I try to download antispyware

 

There are also AIO files connected with HP all in one, printer copier, scanner.

 

"Newbie Coder" <newbiecoder@spammeplease.com> wrote in message news:ebbKuAleIHA.5280@TK2MSFTNGP02.phx.gbl...

> Bear,

>

> AIO.exe is an official application that records macros so you can burn to CD... to

> automate simple tasks. There is also a rogue file of the same/similar name which most

> virus scanners will pick up with the exception of McCrappy/Kapersky/AVG/NOD32 as they are

> poor excuses for virus software

>

> ===================

>

> The same old message copied/pasted almost everytime you reply to a post

>

> Why don't you ever point the user to the developers site to get the HiJackThis file?

>

> What happened to the rootkit links that programs like HiJackThis miss or cannot find?

>

> Plus, if you're using HiJackThis then you are looking for adware, malware or spyware so

> why does your list miss applications like Spybot S & D?

>

> Why are you advertising blogspot.com? Are you the mysterious spammer that keeps creating

> ads in this newsgroup?

>

> Why the 'auhma' site always at the top instead of genuine sites of all the adware programs

> you point people to? Answer: self advertising. Then the MVP site and we all know that most

> MVP's cannot code a site to save their lives - good advertising, isn't it?

>

> --

> Newbie Coder

> (It's just a name)

>

>

>

>

> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

> news:umFYmjkeIHA.1188@TK2MSFTNGP04.phx.gbl...

>> Unexplained computer behavior may be caused by deceptive software

>> http://support.microsoft.com/kb/827315

>>

>> Run a /thorough/ check for hijackware, including posting your hijackthis log

>> to an appropriate forum.

>>

>> Checking for/Help with Hijackware

>> http://aumha.org/a/parasite.htm

>> http://aumha.org/a/quickfix.htm

>> http://aumha.net/viewtopic.php?t=5878

>> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

>> http://mvps.org/winhelp2002/unwanted.htm

>> http://inetexplorer.mvps.org/data/prevention.htm

>> http://inetexplorer.mvps.org/tshoot.html

>> http://www.mvps.org/sramesh2k/Malware_Defence.htm

>> http://defendingyourmachine2.blogspot.com/

>> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>>

>> When all else fails, HijackThis v2.0.2

>> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

>> It will help you to both identify and remove any hijackware/spyware with

>> assistance from an expert. **Post your log to

>> http://forums.spybot.info/forumdisplay.php?f=22,

>> http://castlecops.com/forum67.html,

>> http://forums.subratam.org/index.php?showforum=7,

>> http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

>> by an expert in such matters, not here.**

>>

>> If the procedures look too complex - and there is no shame in admitting this

>> isn't your cup of tea - take the machine to a local, reputable and

>> independent (i.e., not BigBoxStoreUSA) computer repair shop.

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> gerardosmi wrote:

>> > Hello, I have a couple problems with my HP Pavillion dv1000 laptop.

>> >

>> > Right after startup, the Windows Installer launches automatically and

>> > tries to install an application I have no idea where it came from called

>> > "AiOSoftware". I've searched files with that name but nothing shows up.

>> >

>> >

>> > Then, whenever I try to download a free antivirus or antispyware

>> > application the laptop restarts in the middle of the download.

>> >

>> > All I know is I have some virus which I don't remember the exact name

>> > but goes something like rostokop.

>> >

>> > Thanks in advance.

>>

>