0x7c80cf6d memory cannot be read

[Guest Junevg]

I'm having problems installing both tax software. I've tried both Turbotax

and Taxcut. With Turbotax, I get the error that setup.exe must shut down.

With Taxcut I get 0x7c80cf6d memory cannot be read. Any suggestions? I've

already tried disabling all start up items. I unistalled and reinstalled

..net framwork 2.0 numerous times.

[Guest R. McCarty]

Re: 0x7c80cf6d memory cannot be read

 

Failure to install/run different products would indicate more of a

System/Hardware issue than just simple software incompatibility.

Also doing a remove/install on Dot net framework isn't going to

help. Since you've done so many Dot Net changes you might try

a Cleanup tool for Dot Net. Uninstall the Framework, run the

tool, reinstall Dot Net then install one of the tax packages and

try again.

http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

 

 

"Junevg" <Junevg@discussions.microsoft.com> wrote in message

news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

> I'm having problems installing both tax software. I've tried both

> Turbotax

> and Taxcut. With Turbotax, I get the error that setup.exe must shut down.

> With Taxcut I get 0x7c80cf6d memory cannot be read. Any suggestions?

> I've

> already tried disabling all start up items. I unistalled and reinstalled

> .net framwork 2.0 numerous times.

[Guest Junevg]

Re: 0x7c80cf6d memory cannot be read

 

One of the support agents had me do a cleanup but that didn't help.

 

"R. McCarty" wrote:

> Failure to install/run different products would indicate more of a

> System/Hardware issue than just simple software incompatibility.

> Also doing a remove/install on Dot net framework isn't going to

> help. Since you've done so many Dot Net changes you might try

> a Cleanup tool for Dot Net. Uninstall the Framework, run the

> tool, reinstall Dot Net then install one of the tax packages and

> try again.

> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

>

>

> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

> > I'm having problems installing both tax software. I've tried both

> > Turbotax

> > and Taxcut. With Turbotax, I get the error that setup.exe must shut down.

> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any suggestions?

> > I've

> > already tried disabling all start up items. I unistalled and reinstalled

> > .net framwork 2.0 numerous times.

>

>

>

[Guest R. McCarty]

Re: 0x7c80cf6d memory cannot be read

 

Was a starting point. At this point the best advice might be to check

that the system is fully updated, both drivers and application updates.

Without knowing things like what applications are installed or what

your hardware platform is it's difficult to give you focused help.

 

"Junevg" <Junevg@discussions.microsoft.com> wrote in message

news:9C2162E8-DB42-41EF-BAEF-92012FA5173D@microsoft.com...

> One of the support agents had me do a cleanup but that didn't help.

>

> "R. McCarty" wrote:

>

>> Failure to install/run different products would indicate more of a

>> System/Hardware issue than just simple software incompatibility.

>> Also doing a remove/install on Dot net framework isn't going to

>> help. Since you've done so many Dot Net changes you might try

>> a Cleanup tool for Dot Net. Uninstall the Framework, run the

>> tool, reinstall Dot Net then install one of the tax packages and

>> try again.

>> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

>>

>>

>> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

>> > I'm having problems installing both tax software. I've tried both

>> > Turbotax

>> > and Taxcut. With Turbotax, I get the error that setup.exe must shut

>> > down.

>> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any suggestions?

>> > I've

>> > already tried disabling all start up items. I unistalled and

>> > reinstalled

>> > .net framwork 2.0 numerous times.

>>

>>

>>

[Guest Junevg]

Re: 0x7c80cf6d memory cannot be read

 

I understand. That's some of what I've been trying to do. Not all updates

have been successful. For instance, I just tried to install the latest

version of Windows Installer. It downloaded to my desktop but when I try to

run it I get an error that says it is not a valid Win32 application

 

"R. McCarty" wrote:

> Was a starting point. At this point the best advice might be to check

> that the system is fully updated, both drivers and application updates.

> Without knowing things like what applications are installed or what

> your hardware platform is it's difficult to give you focused help.

>

> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> news:9C2162E8-DB42-41EF-BAEF-92012FA5173D@microsoft.com...

> > One of the support agents had me do a cleanup but that didn't help.

> >

> > "R. McCarty" wrote:

> >

> >> Failure to install/run different products would indicate more of a

> >> System/Hardware issue than just simple software incompatibility.

> >> Also doing a remove/install on Dot net framework isn't going to

> >> help. Since you've done so many Dot Net changes you might try

> >> a Cleanup tool for Dot Net. Uninstall the Framework, run the

> >> tool, reinstall Dot Net then install one of the tax packages and

> >> try again.

> >> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

> >>

> >>

> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> >> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

> >> > I'm having problems installing both tax software. I've tried both

> >> > Turbotax

> >> > and Taxcut. With Turbotax, I get the error that setup.exe must shut

> >> > down.

> >> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any suggestions?

> >> > I've

> >> > already tried disabling all start up items. I unistalled and

> >> > reinstalled

> >> > .net framwork 2.0 numerous times.

> >>

> >>

> >>

>

>

>

[Guest R. McCarty]

Re: 0x7c80cf6d memory cannot be read

 

That's not a positive sign. I would start by going to:

Update.Microsoft.Com

follow the steps to use the latest version and begin your updating

there. You'll also want to use the latest Sun Java and possibly the

latest Adobe Shockwave & Flash players. Your problems could

also be related to what's installed on the computer. You wouldn't

by any chance be using ANYTHING McAfee or Norton ?

 

"Junevg" <Junevg@discussions.microsoft.com> wrote in message

news:19AC7A7F-650D-4E4C-B603-42A34A4B6DE3@microsoft.com...

>I understand. That's some of what I've been trying to do. Not all updates

> have been successful. For instance, I just tried to install the latest

> version of Windows Installer. It downloaded to my desktop but when I try

> to

> run it I get an error that says it is not a valid Win32 application

>

> "R. McCarty" wrote:

>

>> Was a starting point. At this point the best advice might be to check

>> that the system is fully updated, both drivers and application updates.

>> Without knowing things like what applications are installed or what

>> your hardware platform is it's difficult to give you focused help.

>>

>> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> news:9C2162E8-DB42-41EF-BAEF-92012FA5173D@microsoft.com...

>> > One of the support agents had me do a cleanup but that didn't help.

>> >

>> > "R. McCarty" wrote:

>> >

>> >> Failure to install/run different products would indicate more of a

>> >> System/Hardware issue than just simple software incompatibility.

>> >> Also doing a remove/install on Dot net framework isn't going to

>> >> help. Since you've done so many Dot Net changes you might try

>> >> a Cleanup tool for Dot Net. Uninstall the Framework, run the

>> >> tool, reinstall Dot Net then install one of the tax packages and

>> >> try again.

>> >> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

>> >>

>> >>

>> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> >> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

>> >> > I'm having problems installing both tax software. I've tried both

>> >> > Turbotax

>> >> > and Taxcut. With Turbotax, I get the error that setup.exe must shut

>> >> > down.

>> >> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any

>> >> > suggestions?

>> >> > I've

>> >> > already tried disabling all start up items. I unistalled and

>> >> > reinstalled

>> >> > .net framwork 2.0 numerous times.

>> >>

>> >>

>> >>

>>

>>

>>

[Guest Junevg]

Re: 0x7c80cf6d memory cannot be read

 

I'll try that.

No, I have had both in the past but now I'm running the free AVG. Even that

is having trouble running updates. I've reinstalled it a couple of times

over the last few days as well. I agree, things aren't looking good.

 

"R. McCarty" wrote:

> That's not a positive sign. I would start by going to:

> Update.Microsoft.Com

> follow the steps to use the latest version and begin your updating

> there. You'll also want to use the latest Sun Java and possibly the

> latest Adobe Shockwave & Flash players. Your problems could

> also be related to what's installed on the computer. You wouldn't

> by any chance be using ANYTHING McAfee or Norton ?

>

> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> news:19AC7A7F-650D-4E4C-B603-42A34A4B6DE3@microsoft.com...

> >I understand. That's some of what I've been trying to do. Not all updates

> > have been successful. For instance, I just tried to install the latest

> > version of Windows Installer. It downloaded to my desktop but when I try

> > to

> > run it I get an error that says it is not a valid Win32 application

> >

> > "R. McCarty" wrote:

> >

> >> Was a starting point. At this point the best advice might be to check

> >> that the system is fully updated, both drivers and application updates.

> >> Without knowing things like what applications are installed or what

> >> your hardware platform is it's difficult to give you focused help.

> >>

> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> >> news:9C2162E8-DB42-41EF-BAEF-92012FA5173D@microsoft.com...

> >> > One of the support agents had me do a cleanup but that didn't help.

> >> >

> >> > "R. McCarty" wrote:

> >> >

> >> >> Failure to install/run different products would indicate more of a

> >> >> System/Hardware issue than just simple software incompatibility.

> >> >> Also doing a remove/install on Dot net framework isn't going to

> >> >> help. Since you've done so many Dot Net changes you might try

> >> >> a Cleanup tool for Dot Net. Uninstall the Framework, run the

> >> >> tool, reinstall Dot Net then install one of the tax packages and

> >> >> try again.

> >> >> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

> >> >>

> >> >>

> >> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

> >> >> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

> >> >> > I'm having problems installing both tax software. I've tried both

> >> >> > Turbotax

> >> >> > and Taxcut. With Turbotax, I get the error that setup.exe must shut

> >> >> > down.

> >> >> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any

> >> >> > suggestions?

> >> >> > I've

> >> >> > already tried disabling all start up items. I unistalled and

> >> >> > reinstalled

> >> >> > .net framwork 2.0 numerous times.

> >> >>

> >> >>

> >> >>

> >>

> >>

> >>

>

>

>

[Guest R. McCarty]

Re: 0x7c80cf6d memory cannot be read

 

Good Luck with it - Symantec offers a removal tool that mostly gets

rid of remnants of their Norton product line. McAfee used to have a

Uninstaller/Cleanup tool but I haven't seen it on their site in a while.

You probably need a comprehensive system cleanup, but sometimes

that is very time consuming. There is always a rollover point where it's

easier to backup data ( Carefully ) and do a fresh install. I don't like

recommending that but after ____ hours twiddling around with a PC

it becomes the best solution.

 

"Junevg" <Junevg@discussions.microsoft.com> wrote in message

news:3F93D27F-D556-48E6-B7E7-712CFDBEB110@microsoft.com...

> I'll try that.

> No, I have had both in the past but now I'm running the free AVG. Even

> that

> is having trouble running updates. I've reinstalled it a couple of times

> over the last few days as well. I agree, things aren't looking good.

>

> "R. McCarty" wrote:

>

>> That's not a positive sign. I would start by going to:

>> Update.Microsoft.Com

>> follow the steps to use the latest version and begin your updating

>> there. You'll also want to use the latest Sun Java and possibly the

>> latest Adobe Shockwave & Flash players. Your problems could

>> also be related to what's installed on the computer. You wouldn't

>> by any chance be using ANYTHING McAfee or Norton ?

>>

>> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> news:19AC7A7F-650D-4E4C-B603-42A34A4B6DE3@microsoft.com...

>> >I understand. That's some of what I've been trying to do. Not all

>> >updates

>> > have been successful. For instance, I just tried to install the latest

>> > version of Windows Installer. It downloaded to my desktop but when I

>> > try

>> > to

>> > run it I get an error that says it is not a valid Win32 application

>> >

>> > "R. McCarty" wrote:

>> >

>> >> Was a starting point. At this point the best advice might be to check

>> >> that the system is fully updated, both drivers and application

>> >> updates.

>> >> Without knowing things like what applications are installed or what

>> >> your hardware platform is it's difficult to give you focused help.

>> >>

>> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> >> news:9C2162E8-DB42-41EF-BAEF-92012FA5173D@microsoft.com...

>> >> > One of the support agents had me do a cleanup but that didn't help.

>> >> >

>> >> > "R. McCarty" wrote:

>> >> >

>> >> >> Failure to install/run different products would indicate more of a

>> >> >> System/Hardware issue than just simple software incompatibility.

>> >> >> Also doing a remove/install on Dot net framework isn't going to

>> >> >> help. Since you've done so many Dot Net changes you might try

>> >> >> a Cleanup tool for Dot Net. Uninstall the Framework, run the

>> >> >> tool, reinstall Dot Net then install one of the tax packages and

>> >> >> try again.

>> >> >> http://blogs.msdn.com/astebner/archive/2005/04/08/406671.aspx

>> >> >>

>> >> >>

>> >> >> "Junevg" <Junevg@discussions.microsoft.com> wrote in message

>> >> >> news:34BF9A81-40AE-4C4A-B29A-38623163E35D@microsoft.com...

>> >> >> > I'm having problems installing both tax software. I've tried

>> >> >> > both

>> >> >> > Turbotax

>> >> >> > and Taxcut. With Turbotax, I get the error that setup.exe must

>> >> >> > shut

>> >> >> > down.

>> >> >> > With Taxcut I get 0x7c80cf6d memory cannot be read. Any

>> >> >> > suggestions?

>> >> >> > I've

>> >> >> > already tried disabling all start up items. I unistalled and

>> >> >> > reinstalled

>> >> >> > .net framwork 2.0 numerous times.

>> >> >>

>> >> >>

>> >> >>

>> >>

>> >>

>> >>

>>

>>

>>