Getting rid of "Found new hardware"

[Guest Stuart Grant]

A few weeks ago, my computer started showing a message "Found new

ardware - Image", although I had not installed any new hardware, and then

started the "Found new hardware wizard". Cancelling it gives a reproachful

message that your new hardware may not work. I have tried letting the

wizard runs but after a while it reports that it cannot find what it is

looking for.

 

From the name "Image", I thought it might be relate to my Brother MFC 640CW,

which has a scan function, but the software was installed months ago and I

have used the Scan function occasionally with no problem.

 

I have now got in the habit of cancelling the wizard after every start-up

but is there any way of getting rid of the message ?

 

Stuart, Zürich, Switzerland

[Guest smlunatick]

Re: Getting rid of "Found new hardware"

 

On Feb 29, 9:56 am, "Stuart Grant" <sagranatbluewin.ch> wrote:

> A few weeks ago, my computer started showing a message "Found new

> ardware  - Image", although I had not installed any new hardware, and then

> started the "Found new hardware wizard".  Cancelling it gives a reproachful

> message that your new hardware may not work.  I have tried letting the

> wizard runs but after a while it reports that it cannot find what it is

> looking for.

>

> From the name "Image", I thought it might be relate to my Brother MFC 640CW,

> which has a scan function, but the software was installed months ago and I

> have used the Scan function occasionally with no problem.

>

> I have now got in the habit of cancelling the wizard after every start-up

> but is there any way of getting rid of the message ?

>

> Stuart, Zürich, Switzerland

 

Most Brother MFC (ink-jet) CN and CW unit have digital media slots.

With the N and W in the model name, this means that these can also be

connected to most home "networks" via most boardband routers.

 

Check for updated drviers

[Guest Saruman]

Re: Getting rid of "Found new hardware"

 

If you let the wizard run to the end, it may then sa that the drivers could

not be found and have not been installed. There is then either a tickbox or

a button to never notify again. Use that and you shouldn't be bothered

again.

 

Also, look in the Device Manager for yellow exclamation marks. They indicate

that there is a problem with an item.

 

Go to Control Panel, Performance and Maintenance, System, Hardware Tab and

Device Manager Button.

 

--

Saruman

 

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"Stuart Grant" <sagranatbluewin.ch> wrote in message

news:ukt8FNueIHA.5984@TK2MSFTNGP06.phx.gbl...

> A few weeks ago, my computer started showing a message "Found new

> ardware - Image", although I had not installed any new hardware, and then

> started the "Found new hardware wizard". Cancelling it gives a

reproachful

> message that your new hardware may not work. I have tried letting the

> wizard runs but after a while it reports that it cannot find what it is

> looking for.

>

> From the name "Image", I thought it might be relate to my Brother MFC

640CW,

> which has a scan function, but the software was installed months ago and I

> have used the Scan function occasionally with no problem.

>

> I have now got in the habit of cancelling the wizard after every start-up

> but is there any way of getting rid of the message ?

>

> Stuart, Zürich, Switzerland

>

>

[Guest Stuart Grant]

Re: Getting rid of "Found new hardware"

 

Thank you smlunatick.

Saruman's solution got rid of the problem but I will check for an updated

driver for the Brother MFC-640CW.

Stuart