Missing Help and Support service

[Guest JonR]

Is there a way to restore the Help and Support service on Windows 2k3 domain

controllers? When I try to analyze errors in the event log by clicking the

link within the description, I'm told the service isn't running. This

service is not present in the Services snap in.

I've located a reg file that restores these services in XP, but have come up

pretty empty on the Server side.

Do you know of a work around for Windows Server 2003?

 

Thanks, Jon

[Guest Meinolf Weber]

Re: Missing Help and Support service

 

Hello JonR,

 

Works also in normal 2003 servers:

http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

 

Use it myself more often until now.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Is there a way to restore the Help and Support service on Windows 2k3

> domain

> controllers? When I try to analyze errors in the event log by

> clicking the

> link within the description, I'm told the service isn't running. This

> service is not present in the Services snap in.

> I've located a reg file that restores these services in XP, but have

> come up

> pretty empty on the Server side.

> Do you know of a work around for Windows Server 2003?

> Thanks, Jon

>

[Guest JonR]

Re: Missing Help and Support service

 

Meinolf, Thanks for the link. I executed the DOS command spelled out in the

SBS blog you referenced. The command completed without error, but still no

Help and Support Center service. I also checked the event log and there were

no errors, or even confirmation that anything had happened.

I'm running standard Windows 2003 server, not the SBS version. Do you think

this makes a difference?

Jon : )

 

"Meinolf Weber" wrote:

> Hello JonR,

>

> Works also in normal 2003 servers:

> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

>

> Use it myself more often until now.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

> > Is there a way to restore the Help and Support service on Windows 2k3

> > domain

> > controllers? When I try to analyze errors in the event log by

> > clicking the

> > link within the description, I'm told the service isn't running. This

> > service is not present in the Services snap in.

> > I've located a reg file that restores these services in XP, but have

> > come up

> > pretty empty on the Server side.

> > Do you know of a work around for Windows Server 2003?

> > Thanks, Jon

> >

>

>

>

[Guest Meinolf Weber]

Re: Missing Help and Support service

 

Hello JonR,

 

I use it more often on Standard or Enterprise Edition without any problem.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Meinolf, Thanks for the link. I executed the DOS command spelled out

> in the

> SBS blog you referenced. The command completed without error, but

> still no

> Help and Support Center service. I also checked the event log and

> there were

> no errors, or even confirmation that anything had happened.

> I'm running standard Windows 2003 server, not the SBS version. Do you

> think

> this makes a difference?

> Jon : )

> "Meinolf Weber" wrote:

>

>> Hello JonR,

>>

>> Works also in normal 2003 servers:

>> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-serv

>> ice-missing-after-installing-windows-2003-service-pack-2.aspx

>> Use it myself more often until now.

>>

>> Best regards

>>

>> Meinolf Weber

>> Disclaimer: This posting is provided "AS IS" with no warranties, and

>> confers

>> no rights.

>> ** Please do NOT email, only reply to Newsgroups

>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>>> Is there a way to restore the Help and Support service on Windows

>>> 2k3

>>> domain

>>> controllers? When I try to analyze errors in the event log by

>>> clicking the

>>> link within the description, I'm told the service isn't running.

>>> This

>>> service is not present in the Services snap in.

>>> I've located a reg file that restores these services in XP, but have

>>> come up

>>> pretty empty on the Server side.

>>> Do you know of a work around for Windows Server 2003?

>>> Thanks, Jon

[Guest JonR]

Re: Missing Help and Support service

 

Latest update,

 

My network has 6 DCs. When I ran the command on one of the remote servers,

it did not do any good, but when I ran the command on the DC with the FSMO

roles, it worked. Then it worked on the DC in the remote site. I will

implement on the others when I get back tomorrow. Thank you very much for

helping me solve this mysterious disappearance of the Help and Support

service!

 

Jon : )

 

"Meinolf Weber" wrote:

> Hello JonR,

>

> I use it more often on Standard or Enterprise Edition without any problem.

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

> > Meinolf, Thanks for the link. I executed the DOS command spelled out

> > in the

> > SBS blog you referenced. The command completed without error, but

> > still no

> > Help and Support Center service. I also checked the event log and

> > there were

> > no errors, or even confirmation that anything had happened.

> > I'm running standard Windows 2003 server, not the SBS version. Do you

> > think

> > this makes a difference?

> > Jon : )

> > "Meinolf Weber" wrote:

> >

> >> Hello JonR,

> >>

> >> Works also in normal 2003 servers:

> >> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-serv

> >> ice-missing-after-installing-windows-2003-service-pack-2.aspx

> >> Use it myself more often until now.

> >>

> >> Best regards

> >>

> >> Meinolf Weber

> >> Disclaimer: This posting is provided "AS IS" with no warranties, and

> >> confers

> >> no rights.

> >> ** Please do NOT email, only reply to Newsgroups

> >> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> >>> Is there a way to restore the Help and Support service on Windows

> >>> 2k3

> >>> domain

> >>> controllers? When I try to analyze errors in the event log by

> >>> clicking the

> >>> link within the description, I'm told the service isn't running.

> >>> This

> >>> service is not present in the Services snap in.

> >>> I've located a reg file that restores these services in XP, but have

> >>> come up

> >>> pretty empty on the Server side.

> >>> Do you know of a work around for Windows Server 2003?

> >>> Thanks, Jon

>

>

>

[Guest Meinolf Weber]

Re: Missing Help and Support service

 

Hello JonR,

 

Thanks for the feedback, but really strange that it has to run in an special

order for you.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Latest update,

>

> My network has 6 DCs. When I ran the command on one of the remote

> servers, it did not do any good, but when I ran the command on the DC

> with the FSMO roles, it worked. Then it worked on the DC in the

> remote site. I will implement on the others when I get back tomorrow.

> Thank you very much for helping me solve this mysterious disappearance

> of the Help and Support service!

>

> Jon : )

>

> "Meinolf Weber" wrote:

>

>> Hello JonR,

>>

>> I use it more often on Standard or Enterprise Edition without any

>> problem.

>>

>> Best regards

>>

>> Meinolf Weber

>> Disclaimer: This posting is provided "AS IS" with no warranties, and

>> confers

>> no rights.

>> ** Please do NOT email, only reply to Newsgroups

>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>>> Meinolf, Thanks for the link. I executed the DOS command spelled

>>> out

>>> in the

>>> SBS blog you referenced. The command completed without error, but

>>> still no

>>> Help and Support Center service. I also checked the event log and

>>> there were

>>> no errors, or even confirmation that anything had happened.

>>> I'm running standard Windows 2003 server, not the SBS version. Do

>>> you

>>> think

>>> this makes a difference?

>>> Jon : )

>>> "Meinolf Weber" wrote:

>>>> Hello JonR,

>>>>

>>>> Works also in normal 2003 servers:

>>>> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-se

>>>> rv

>>>> ice-missing-after-installing-windows-2003-service-pack-2.aspx

>>>> Use it myself more often until now.

>>>> Best regards

>>>>

>>>> Meinolf Weber

>>>> Disclaimer: This posting is provided "AS IS" with no warranties,

>>>> and

>>>> confers

>>>> no rights.

>>>> ** Please do NOT email, only reply to Newsgroups

>>>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>>>>> Is there a way to restore the Help and Support service on Windows

>>>>> 2k3

>>>>> domain

>>>>> controllers? When I try to analyze errors in the event log by

>>>>> clicking the

>>>>> link within the description, I'm told the service isn't running.

>>>>> This

>>>>> service is not present in the Services snap in.

>>>>> I've located a reg file that restores these services in XP, but

>>>>> have

>>>>> come up

>>>>> pretty empty on the Server side.

>>>>> Do you know of a work around for Windows Server 2003?

>>>>> Thanks, Jon