Hoggie Posted January 16, 2010 Posted January 16, 2010 Hi Guys I hope you can help. Firstly my pc is under warranty but I have no patience . So here goes, I have just bought a new pc arrived on 12th January, it’s a custom build. I asked for a clean HDD as I have my own OS but the system came with windows 7 installed. I went to install my own OS, it was booting of my HDD so I changed the setting to boot of my CD-ROM. The problem is that when it boots it goes to windows recovery and won’t boot of my CD-ROM. Does anyone know how this is. I have been in touch with the manufacturer and he told me to do a Memtset and email the results, I e mailed the results, but being late Friday he never got back, and they are closed on weekends (there were no fails, and I think it is a software issue) I hope I have gave you enough info guys to help me install my own OS. Cheers H:mad: Quote
Jelly Bean Posted January 16, 2010 Posted January 16, 2010 Is the windows 7 testing as genuine? Can you validate Windows 7? http://www.microsoft.com/Genuine/ This link explains downgrade paths and I note it said: About OEM versions of windows? Are you using OEM or a retail disk? What are you trying to install? Has the OS you trying to install been used before on any other computer? Microsoft OEM Partner Center Quote Rwy'n ceisio fy ngorau......................
Hoggie Posted January 16, 2010 Author Posted January 16, 2010 Is the windows 7 testing as genuine? Can you validate Windows 7? Genuine Microsoft Software This link explains downgrade paths and I note it said: About OEM versions of windows? Are you using OEM or a retail disk? Retail What are you trying to install? windows 7 Has the OS you trying to install been used before on any other computer? one yes my old one Microsoft OEM Partner Center yes Quote
AlarifHashem Posted January 16, 2010 Posted January 16, 2010 You're saying you changed the BIOS right? Like from HDD to CD-DRIVE? Quote
Hoggie Posted January 17, 2010 Author Posted January 17, 2010 You're saying you changed the BIOS right? Like from HDD to CD-DRIVE? Yes i've done that Quote
RandyL Posted January 18, 2010 Posted January 18, 2010 Hoggie if you used that disk already on another computer you may have problems validating it. You can only use the key that came with it on one computer at a time per Microsoft. So if it's already in use you can't use it again to validate the installation. If it is no longer in use you would need to contact Microsoft to clear up the validation issue if I understand it correctly. One disk-one license-one computer. Since your computer came with Windows preinstalled it's likely that you may have the option to create a set of Recovery disks should you ever need them. I know I have not addressed the boot issue but you may want to reconsider what you are attempting depending on your circumstances. I see your disk is retail but if it's not a FULL version of Windows then it may be a OEM disk or Recovery disk that is model specific. Since it boots to the Recovery options (There is no Recovery Console like there was in XP) but won't boot to install that may be why. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
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