"Still" cannot install updates.

[Guest C.J. Duma]

Re: To my problem posted on 2/20/08 "Cannot install updates". I tried what

Clark suggested and did the same thing Wootzie did with putting it on the

desktop and opening it. But my updates still won't install. Am I missing

something that may have been deleted somehow? "HELP" Again.

[Guest Joan Archer]

Re: "Still" cannot install updates.

 

Who are you replying to, as you haven't included any previous messages so I

don't know what updates you can't install or what you've done, so I'll just

give you a list of sites to try and say that you may get better help by

asking your question in the Windows Update NG.

Joan

 

 

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/?kbid=906602

1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/?scid=ph;en-us;6527

2. You cannot install some updates or programs

http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors

associated with the download/install.

How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

===========================

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

--

 

"C.J. Duma" <CJDuma@discussions.microsoft.com> wrote in message

news:A891AE75-0944-41A5-8A89-38823944D284@microsoft.com...

> Re: To my problem posted on 2/20/08 "Cannot install updates". I tried what

> Clark suggested and did the same thing Wootzie did with putting it on the

> desktop and opening it. But my updates still won't install. Am I missing

> something that may have been deleted somehow? "HELP" Again.

[Guest PA Bear [MS MVP]]

Re: "Still" cannot install updates.

 

Always reply to your original thread, please.

==========================

How to troubleshoot Windows Update, Microsoft Update, and Windows Server

Update Services installation issues:

http://support.microsoft.com/?kbid=906602

 

1. See the "Need more help? Tell us what problem you are having" section of

http://support.microsoft.com/?scid=ph;en-us;6527

 

2. You cannot install some updates or programs

http://support.microsoft.com/default.aspx?scid=kb;en-us;822798

 

3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors

associated with the download/install.

 

How to read the Windowsupdate.log file

http://support.microsoft.com/kb/902093

 

3b. Compare errors to those listed here:

http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122

and/or go to http://windowsupdate.microsoft.com > click on Help and Support

link in left pane > Solve problems on your own.

 

4. Windows Update Checklist:

http://www3.telus.net/dandemar/updtcl.htm

 

5. Windows Update-specific newsgroup:

http://news://msnews.microsoft.com/microsoft.public.windowsupdate

 

Archive of Windows Update newsgroup:

http://groups-beta.google.com/group/microsoft.public.windowsupdate

===========================

Start a free Windows Update support incident request:

https://support.microsoft.com/oas/default.aspx?gprid=6527

 

Support for Windows Update:

http://support.microsoft.com/gp/wusupport

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

C.J. Duma wrote:

> Re: To my problem posted on 2/20/08 "Cannot install updates". I tried what

> Clark suggested and did the same thing Wootzie did with putting it on the

> desktop and opening it. But my updates still won't install. Am I missing

> something that may have been deleted somehow? "HELP" Again.