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Posted (edited)

SOrry if this is the wrong place to post this

I have a new ASUS EEE on win 7 starter

INTEL atom

1gig memory

 

Ok I was on the net last night, I have all the security you recommend under security

It Just went off, then a message popped up saying it has shut for safety as there is a problem

It would turn on, and had 2 options - start normal windows or start with system fix/recovery (something similar sorry lol)

That second was recommended so I did, windows load bar came but stayed

tried in normal, same, every time I turned it off by force mode it restarted itself

I left it alone

Tried again today thinking if I can get it on I can get help. It came on but is in safe mode. I cant get it off safe mode and no idea what to do. Please could you help thanks

to add - I havent added new hardware or software recently

Edited by covert
It doesn't take much effort to be nice :)
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Posted
Have I said something wrong or is this in the wrong place? can anyone help me please
It doesn't take much effort to be nice :)
Posted

Sorry babe I been in work all week.Plus this head cold is realy annoying me now.

 

And no babe you have done nothing wrong.

 

Restart and repeatedly tap F8 and choose last known good config that worked see if that resolves the problem.

 

Can you remember installing anything of late that may of caused the issue?

It could be an update or a hardware driver issue.

Rwy'n ceisio fy ngorau......................
Posted

Hi JB, no worries just wanted to check I was in the right place, sorry to hear you have a head cold OUCH

f8 pressed, started in last known good config, says booting in safe as before directory?

 

It is a Xmas gift from new. I have added when I got it in December - the security products recommended here under security, as always I use for them. They update automatically.

As far as I am aware I have done nothing to case this, a friend online said it could be a fault with the HD a bad batch?

It is in safe mode. I cant start it out of that. Not a clue how either lol I dont touch anything on these without checking how first as I know I dont have the knowledge. I havent installed anything recently on it. It was running like adream and all of a sudden went off saying it was doing it to protect, then it did the restart but not load windows, and would have to be forced shut down, and would come back on itself but not lad windows. Next day I turned it on it came on but is in safe mode, as it is now after start last known good config

I have windows update on auto, and my anti virus updates daily, I havent added any hardware at all since I got it when I added a blue tooth dongle.

I have my older machine to use for now until this can be resolved. thanks hun

It doesn't take much effort to be nice :)
  • 5 weeks later...
Posted
Hi sorry your having problems have you tried running recovery by pressing F9 during start up this should launch Asuss recovery management and hopefully you can recover from there

Google is your friend

 

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