Windows XP bugs

[Guest sarath]

How to submit a Windows XP bug to Microsoft?

 

--Sarath.

[Guest PD43]

Re: Windows XP bugs

 

sarath <sarath@discussions.microsoft.com> wrote:

>How to submit a Windows XP bug to Microsoft?

 

fuggedaboudit!

 

XP is h-i-s-t-o-r-y.

 

Really.

 

True.

 

Cross my heart and hope to die.

 

I swear on my mother's grave.

[Guest Bob]

Re: Windows XP bugs

 

<JFGI>

 

"sarath" <sarath@discussions.microsoft.com> wrote in message

news:EF8B9444-01C9-4F84-9702-2F5B17FB1C65@microsoft.com...

> How to submit a Windows XP bug to Microsoft?

>

> --Sarath.

[Guest HeyBub]

Re: Windows XP bugs

 

sarath wrote:

> How to submit a Windows XP bug to Microsoft?

>

> --Sarath.

 

Are you insane? What bug?

[Guest Colin Barnhorst]

Re: Windows XP bugs

 

The same way you would a request for support. Microsoft Product Support

Services handles all issues and triages all bug reports. Once a product is

released, PSS takes over and handles all such things.

 

http://support.microsoft.com/default.aspx/gp/contactbug

 

"sarath" <sarath@discussions.microsoft.com> wrote in message

news:EF8B9444-01C9-4F84-9702-2F5B17FB1C65@microsoft.com...

> How to submit a Windows XP bug to Microsoft?

>

> --Sarath.

[Guest Bob I]

Re: Windows XP bugs

 

Normal procedure is to post the info so others may "replicate" the

supposed "bug".

 

sarath wrote:

> How to submit a Windows XP bug to Microsoft?

>

> --Sarath.

[Guest PD43]

Re: Windows XP bugs

 

Bob I <birelan@yahoo.com> wrote:

>Normal procedure is to post the info so others may "replicate" the

>supposed "bug".

 

In THIS case... I strongly suspect that bug reports aren't being paid

attention to.

 

I mean, like, the OS has already been replaced with a newer version.

[Guest Bob I]

Re: Windows XP bugs

 

 

 

PD43 wrote:

> Bob I <birelan@yahoo.com> wrote:

>

>

>>Normal procedure is to post the info so others may "replicate" the

>>supposed "bug".

>

>

> In THIS case... I strongly suspect that bug reports aren't being paid

> attention to.

>

> I mean, like, the OS has already been replaced with a newer version.

 

If, perhaps, it's a "real bug" ;-)

[Guest Colin Barnhorst]

Re: Windows XP bugs

 

That's the question of course. Is it a bug.

 

It doesn't matter, though. Since the user has to contact Product Support

Services so PSS can try to resolve the issue for the customer. That can

mean advising the user that it is a known problem or escalating to Microsoft

Research. MR in turn can provide a fix or workaround or triage it as a bug

to be addressed in a later release, including a future version of Windows.

 

In any case, once the software is in production there is no means for others

to validate or vote on a bug or do anything else you normally see in a beta

program. It serves little purpose for others to replicate the bug except in

trying to help the user resolve his issue.

 

"Bob I" <birelan@yahoo.com> wrote in message

news:e4vfv%23ifIHA.288@TK2MSFTNGP02.phx.gbl...

>

>

> PD43 wrote:

>

>> Bob I <birelan@yahoo.com> wrote:

>>

>>

>>>Normal procedure is to post the info so others may "replicate" the

>>>supposed "bug".

>>

>>

>> In THIS case... I strongly suspect that bug reports aren't being paid

>> attention to.

>>

>> I mean, like, the OS has already been replaced with a newer version.

>

> If, perhaps, it's a "real bug" ;-)

>

[Guest Bob I]

Re: Windows XP bugs

 

Exactly, as most of the folks that claim "bug" here, don't have "bug"

but either a known issue with fix, or a self induced issue, hence the

"tell us" message.

 

Colin Barnhorst wrote:

> That's the question of course. Is it a bug.

>

> It doesn't matter, though. Since the user has to contact Product

> Support Services so PSS can try to resolve the issue for the customer.

> That can mean advising the user that it is a known problem or escalating

> to Microsoft Research. MR in turn can provide a fix or workaround or

> triage it as a bug to be addressed in a later release, including a

> future version of Windows.

>

> In any case, once the software is in production there is no means for

> others to validate or vote on a bug or do anything else you normally see

> in a beta program. It serves little purpose for others to replicate the

> bug except in trying to help the user resolve his issue.

>

> "Bob I" <birelan@yahoo.com> wrote in message

> news:e4vfv%23ifIHA.288@TK2MSFTNGP02.phx.gbl...

>

>>

>>

>> PD43 wrote:

>>

>>> Bob I <birelan@yahoo.com> wrote:

>>>

>>>

>>>> Normal procedure is to post the info so others may "replicate" the

>>>> supposed "bug".

>>>

>>>

>>>

>>> In THIS case... I strongly suspect that bug reports aren't being paid

>>> attention to.

>>>

>>> I mean, like, the OS has already been replaced with a newer version.

>>

>>

>> If, perhaps, it's a "real bug" ;-)

>>

>