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[JANICE]

I have said i would ask you guys for help for someone else who cannot get onto this ite themselves.The problem they are having is and i quote.

 

" i really cant open any websites on the net apart from here

 

google, yahoo, facebook youtube... nothing with open just says Internet Explorer cannot display the webpage

 

 

any ideas ? "

 

i hope i have posted this in the right section.Many thanks janice:)

[RandyL]

Hi JANICE. Nice to see you again.

 

Trial and error troubleshooting I would think.

 

To determine if this is a browser issue have you tried a different browser? Since this is a IE problem try Firefox.

 

Other possible causes would be malware, firewalls or possibly a HOST file issue. It might even be malware or a program that is IE specific.

 

For now try a different browser. I suspect it's related to that. After that we can try to isolate this more.

 

What version of Windows and Internet Explorer is this?

[JANICE]

Hi JANICE. Nice to see you again.

 

Trial and error troubleshooting I would think.

 

To determine if this is a browser issue have you tried a different browser? Since this is a IE problem try Firefox.

 

Other possible causes would be malware, firewalls or possibly a HOST file issue. It might even be malware or a program that is IE specific.

 

For now try a different browser. I suspect it's related to that. After that we can try to isolate this more.

 

What version of Windows and Internet Explorer is this?

 

Thanks for your reply and nice to see you all again.I'm not sure just yet of the full details but i will pass this on to the other person and try and find out more details.

[Match]

You may also want to download the install file for Firefox and save it onto something you can give to your friend.

[smudge]

thankyou janice for posting this for me

 

im using windows vista home premium and using windows explorer 8 (i think, dont know how to find which one)

 

i turned my pc off for a few hours and when i opened ie up again all sites seemed to open, but the likes of facebook is running slow still like it as all week

 

im using a intel ® celeron (R ) E1200 @ 1.60 ghZ with 512 mb

 

with my drive ive used 27.3GB and theres 40.4GB space (total 67.7GB)