vista start up

[darkshadow]

packard bell media center.there have been no changes or new installations. operating system vista home , problem , im having problems with startup, turn on power get hp logo, the picture is overlaping with black vertical lines. new window ,goes to startup repair, error message, cannot repair this computer automaticlly. new window. system restore, error message unable to restore. the screen is still showing picture overlaping, with six mouse pointers, three top, three bottom of screen. unable to run safe mode, have done recovery with back up discs no change ,think hard drive is ok.

[PseFrank]

Do you have a recovery partition? Or have you just tried disks. Try pressing F10 when booting up.

[darkshadow]

have partition but can,t get to it. tried f10 pressed enter to accept highlighted yes. tried f11 get error message, missing files or corrupt, the piture is bad with windows overlapping, making it very difficult to make out. can,t even get to desktop, have reloaded from backup discs' and managed to get to recoverery manager and reload , no change.

[darkshadow]

Do you have a recovery partition? Or have you just tried disks. Try pressing F10 when booting up.

have partition, tried f10 , pressed entertoaccept highlighted yes. tried f11 got error message, missing files or corupt. picture is a mess with windows overlapping. can,t even get to desk top. have reloaded from backup discs, and managed to get to recovery manager and reloaded, no change.

[darkshadow]

Do you have a recovery partition? Or have you just tried disks. Try pressing F10 when booting up.

i have since learned that i have downlowded a corrupt file, is there any way i can remove it and reload vista?.

[RandyL]

packard bell media center

turn on power get hp logo

 

I'm confused as to what brand of computer you have.

What disks are you using, hp or PB?

[darkshadow]

I'm confused as to what brand of computer you have.

What disks are you using, hp or PB?

the brand of computer is hewlett packard, hp media center pc, m7770uk.the discs i am using are recovery discs that i copied of the computer when i first bought it. many thanks for your help.

[Jelly Bean]

Ok lets try a few things.

 

Test the monitor on another computer or laptop.

 

Restart the computer and repeatedly tap F8 and test last known good config or safe mode,do you get the same overlap?

 

Have you tried entering BIOS/Setup and do you still then get the overlap?

 

Have you tried a diffrent monitor cable?

[darkshadow]

Ok lets try a few things.

 

Test the monitor on another computer or laptop.

 

Restart the computer and repeatedly tap F8 and test last known good config or safe mode,do you get the same overlap?

 

Have you tried entering BIOS/Setup and do you still then get the overlap?

 

Have you tried a diffrent monitor cable?

have tried monitor and cable on another computer, and both worked fine. have tried last known config, and tried to do a startup repair, had error message, could not repair automaticly,will not go into safe mode.bios/set up is the same.have tried reseating graphics card/and memory,and checked all connections. still overlaping.many thanks.

[RandyL]

The exact error message would be a big help. It might point to hard drive or graphics problems for example.

 

Have you looked in Device Manager for any problems?

 

Since this is an hp I might add that you might have hp diagnostics built in such as HP Solutions Center or HP Support Assistant. Options vary by model.

 

Anyway I'm going to supply a few links in case anyone needs them.

 

HP Pavilion Media Center TV m7770.uk Desktop PC

Manual.

Drivers and Software Downloads.

Solve a problem.

Monitor/Video/Graphics problems.

Product Specifications.

[darkshadow]

The exact error message would be a big help. It might point to hard drive or graphics problems for example.

 

Have you looked in Device Manager for any problems?

 

Since this is an hp I might add that you might have hp diagnostics built in such as HP Solutions Center or HP Support Assistant. Options vary by model.

 

Anyway I'm going to supply a few links in case anyone needs them.

 

HP Pavilion Media Center TV m7770.uk Desktop PC

Manual.

Drivers and Software Downloads.

Solve a problem.

Monitor/Video/Graphics problems.

Product Specifications.

error message after hp logo screen, startup repair(recomended),press enter to accept. screen goes blank. then restarts second message start windows normally press enter to accept, screen goes blank. unable to get to device manager, or desk top, never gets that far.there was a message regards a corrupt file but the picture was bad.constantly overlaping.it did a start up repair , but had error message, could not repair automaticly.many thanks.

[maynardvdm]

Hi

 

Just want some info to clear things up where things are now:

 

1. Does the monitor show the picture correct in the BIOS?

2. Can you boot into windows normally?

3. Can you boot into Safe mode?

[darkshadow]

Hi

 

Just want some info to clear things up where things are now:

 

1. Does the monitor show the picture correct in the BIOS?

2. Can you boot into windows normally?

3. Can you boot into Safe mode?

the picture is the same in the bios,completly messed up.cannot boot into windows normally, nor cannot get into safe mode.many thanks.

[maynardvdm]

Try using a different graphics card or use the onboard graphics if you have it and see if that makes a difference.

[darkshadow]

i dont have onboard graphics ,is there any way of testing the graphics card,to save buying a new one , witch may not be the problem.many thanks.sorry for delay, been busy in the garden.

[maynardvdm]

Can you perhaps borrow a card to see if it solves the problem?

[darkshadow]

i have now bought a new card, after installing , i can now see the screen, did full factory recovery, everything is now working like new. many thanks to all who answered, and helped me.