Guest David Vilariñó Posted March 4, 2008 Posted March 4, 2008 Hi to all! We´ve a problem to map the HP 4700 printer from Terminal Server. We have a printer server with printers and the clients computers can map all the printers. Then they connect to terminal server and all the printers that were maped in the client computer appear in the terminal server session. All the printers except the HP 4700 model. I´ve requested assistance to HP support department but they say me that they don´t give support of terminal server. Please can I hep me with this issue? Thanks in advance, David
Guest Lanwench [MVP - Exchange] Posted March 4, 2008 Posted March 4, 2008 Re: Terminal Server and HP 4700 printer David Vilariñó <david.vilarino@exactsoftware.com> wrote: > Hi to all! > We´ve a problem to map the HP 4700 printer from Terminal Server. > We have a printer server with printers and the clients computers can > map all the printers. Then they connect to terminal server and all > the printers that were maped in the client computer appear in the > terminal server session. All the printers except the HP 4700 model. > I´ve requested assistance to HP support department but they say me > that they don´t give support of terminal server. > > Please can I hep me with this issue? > Thanks in advance, > David What do you see in the server's event logs? You ought to see the reason it wasn't redirected. Make sure your users have the latest RD client installed - and I suggest you repost (with the event log info, etc), in microsoft.public.windows.terminal_services. Since this is TS, you do *not* just want to install drivers willy-nilly....that can leave you with a highly unstable server. Also review: http://www.sessioncomputing.com/printing.htm
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