Hp 4700Dn not map in terminal server

[Guest David Vilariñó]

Hi to all!

We have a cluster of SQL and access to it by Remote desktop client to run

one ERP application.

Locally we have a print server and map the printers our local machines.

Then when we run remote desktop client, mark the option local rources-

printers- to print to the local printers from the ERP.

The problem happens when in the session of the terminal server can see all

the local printers except the HP4700DN. This printer never appears mapped

and any local computer can print from ERP sited in the server what access

via remote desktop client.

Could someone assist me in this issue?

 

Thanks in advance,

 

David

[Guest Vera Noest [MVP]]

Re: Hp 4700Dn not map in terminal server

 

Check in the EventLog on the server why the printer isn't

redirected.

Most likely cause (but verify this!) is that the server doesn't

have a driver for the printer, or that the driver name on the

printer differs slightly from the driver name on the client.

 

If that's the case, use this KB article to map the printer to the

correct driver:

 

239088 - Windows 2000 or Windows Server 2003 Terminal Services

server logs events 1111, 1105, and 1106

http://support.microsoft.com/?kbid=239088

 

If you install the printer driver on the server, make sure that you

install *exactly* the version of the driver which is tested by HP

for Terminal Services:

 

HP Printers Supported in Citrix MetaFrame Presentation and Terminal

Server Environments

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?

objectID=c00213455

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"David Vilariñó" <david.vilarino@exactsoftware.com> wrote on 04

mar 2008 in microsoft.public.windows.terminal_services:

> Hi to all!

> We have a cluster of SQL and access to it by Remote desktop

> client to run one ERP application.

> Locally we have a print server and map the printers our local

> machines. Then when we run remote desktop client, mark the

> option local rources- printers- to print to the local printers

> from the ERP. The problem happens when in the session of the

> terminal server can see all the local printers except the

> HP4700DN. This printer never appears mapped and any local

> computer can print from ERP sited in the server what access via

> remote desktop client. Could someone assist me in this issue?

>

> Thanks in advance,

>

> David