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[neill10]

Hi chaps, I think some new ideas needed on this one.

Ok to start Iam running 3 computers 2 desk-tops and 1 lappy all use vister home prem. The lappy is connected wirelessly, the desk-tops vie a "home plug" system to a netgear DG834G v4 router. All worked perfectly un-till about 3 weeks ago when I found that the lottery site,paypal, most microsoft sites and any number of sites my daughter uses would not load on IE8,firefox or opera, the eather do nothing or time-out. I have run every scane that we have, cheeked the firewall and found nothing ammiss. The router was given a firme ware up date and had it's settings cheeked all to no avale. Now do you think a new router is in order or something to do with security certs. ?.

Your thoughts and ideas would be most welcome as I'm at my wits end:confused:

Thanks and regards Neil.

[Lukestarable]

Hi there

 

Who is your ISP? :)

 

Luke

[neill10]

Hi there

 

Who is your ISP? :)

 

Luke

Hi there Luke aol for my sins.

[Lukestarable]

Ah, excellent. I thought that might be the case. I had exactly the same problem quite recently with my Internet connection.

 

My advice is to phone their technical support people, tell them what's going on and don't take any rubbish from them!

 

They told me that the signal in my cable may be "weaker" as a result of my router being on another floor to my master phone socket and having 10+ metres of cable would result in a weaker signal, so he told me to move it. I didn't. I just sat there and argued the toss with the tech support man for about an hour because there had been no previous problems.

 

I know for a fact I put that cable there and it's worked for 3 years and there's nothing that is obstructing/able to damage it and so on and so forth and changing the cable would of course require pulling the carpet up on the stairs (at least in part!)

 

Funnily enough, about a day later, everything came back and is now as operational as ever.

 

Don't follow their advice whatever you do!!

 

It worked for me. They obviously realised they were in the wrong there and just tried to use their on-screen tech support mumbo-jumbo over the phone to me.

 

Give that a shot and let us know how you get on.

 

Luke

[neill10]

Thanks for that mate!, do you know I hadn't givern the isp a thought will try sat. mornning and let you know the resulte.

once again thanks Neill.

[Lukestarable]

No problem at all Neil, as I said... exactly the same problem for a couple of weeks, got on the phone to AOL, gave 'em a good ear bashing and the next day my connection's good as new and ignored every word of their advice!!

 

Luke

[neill10]

Hi luke, aol must have had a lot of this!, contacted them, explaned the prob. and was walked through re-seting wan nos. on the router hey-presto good as new!.

Once again thanks for your time and info.

regards Neill..:)