Yellow Q mark in Device manager ??

[Guest Tawny Port]

Hi,,

 

I am currently trying to help my friend get his computer right, (someone here already helped with

another question I had) and my question is regarding why his computer is working just fine but has

yellow Q mark next "Other" in device-manager of which relates to 'video controller'.

 

After right click on properties of the yellow Q, I find it says that there is an 'error 28',, no

drivers installed for this device. ??? yet, his screen is just fine to look at and the

computer runs fine too.

In the Q-mark area, it states that it is a 'video-controller' problem;;;; is the video-controller

the equivalent of a video-driver? is it trying to tell us that it needs drivers for the installed

agp card?

If this is the case, then why for goodness sake does the computer run fine?

 

I looked all over his computer today to try and find out what agp card he has,, but couldnt find an

area with that info...... is there an area? (I wish I had taken my personal disk with me,,

it has all of my utilities on it, especially 'Everest' and 'Aida')

 

I hope I have given enough info for someone to understand the problem....I really am stumped as to

why it works fine, yet shows these errors/Q's in device manager.

He is not yet on the internet either.

 

Ta for help.

[Guest Nepatsfan]

Re: Yellow Q mark in Device manager ??

 

"Tawny Port" <tawn@vatnearyou> wrote in message

news:e$AocOdgIHA.3400@TK2MSFTNGP03.phx.gbl...

> Hi,,

>

> I am currently trying to help my friend get his computer right, (someone here

> already helped with

> another question I had) and my question is regarding why his computer is

> working just fine but has

> yellow Q mark next "Other" in device-manager of which relates to 'video

> controller'.

>

> After right click on properties of the yellow Q, I find it says that there is

> an 'error 28',, no

> drivers installed for this device. ??? yet, his screen is just fine to

> look at and the

> computer runs fine too.

> In the Q-mark area, it states that it is a 'video-controller' problem;;;;

> is the video-controller

> the equivalent of a video-driver? is it trying to tell us that it needs

> drivers for the installed

> agp card?

> If this is the case, then why for goodness sake does the computer run fine?

>

> I looked all over his computer today to try and find out what agp card he

> has,, but couldnt find an

> area with that info...... is there an area? (I wish I had taken my

> personal disk with me,,

> it has all of my utilities on it, especially 'Everest' and 'Aida')

>

> I hope I have given enough info for someone to understand the problem....I

> really am stumped as to

> why it works fine, yet shows these errors/Q's in device manager.

> He is not yet on the internet either.

>

> Ta for help.

>

>

 

Have you checked in Control Panel -> Display Properties -> Settings -> Advanced

for information on the display adapter? Also, in Device Manager, look under

Display Adapter to see what video card is installed on your friend's computer.

 

It's possible that a feature of the video card did not install correctly. An

option here would be to right click the problem device in Device Manager, select

Uninstall, and restart the computer. On startup, Windows will try to reinstall

the device.

 

If it's any help, here's a link to download Everest.

 

Everest Free Edition 2.20

http://www.majorgeeks.com/download4181.html

 

Good luck

 

Nepatsfan

[Guest Tawny Port]

Re: Yellow Q mark in Device manager ??

 

Hello Nepatsfan,,,, thank you for reply;

I will try and give as much information as I can,, it is all coming from memory, but not

computers, mine. (where I live, we are having what we call a 'heat-wave',, temperature has

been very hot for last week and we got at least another week to go..... so 'my' memory may been

ailing a bit)

 

 

 

> Have you checked in Control Panel -> Display Properties -> Settings -> Advanced

> for information on the display adapter? Also, in Device Manager, look under

> Display Adapter to see what video card is installed on your friend's computer.

 

Yes,, I went there via 'right-click' on my-comp. Thing is, I am home now and I am trying my

best to remember what I saw. I dont believe there was even a catagorey "Display-Adapter",,

because I know I would have checked it first... Only thing I can recall that has anything

to do with Display or Agp or Video card, is the yellow Q. (of which was under catagorey of "Other"0

 

-----------------------------

>

> It's possible that a feature of the video card did not install correctly. An

> option here would be to right click the problem device in Device Manager, select

> Uninstall, and restart the computer. On startup, Windows will try to reinstall

> the device.

------------

 

Yes, I understand how to re-install a driver or get one from the net and put it on........

but I have to admit, I just cant seem to get by or understand why the computer is working just fine

if it doesnt even have the drivers for the card that is installed within itself...? I just

dont get it?

(aaaaahhhhhhhhh,,,, but wait friend, I have just re-read what you wrote above, and you mentioned

that perhaps one element of the card didnt instal correctly,, maybe the answer is there.) (also,

you wrote to 'uninstal' existing driver and reboot,,, this is where it gets tricky for me;;

because if i uninstal and reboot, and on reboot we end up with icons the size of nan's bloomers,

then i wont know what to do from there..... thats as far as I can go;; I dont mind trying things,

but if I leave friends computer like that,,,,,, there is no way he will ever buy me a beer

again.)

 

I am hoping to be near that computer in next 36hrs or so,,,, I really would like to try and

understand what I have found,, and especially after you said that maybe that not all of the

'driver' got installed correctly;; I am still confused to why it still works fine though......

it makes me think of a car, and if i decided to pull the motor out, would the gearbox still work?

Yet, here, we got a video card that is installed, shouldnt work cos' there isnt even a driver

installed, yet it works..... ??????? duh?? I cant get past this.......... is Windows

supplying a driver regardless? if Windows is, then its doing a fripping good job, because his

screen looks much better than mine.

 

got to sleep.

thank you for helping me/us.

 

oh, its okay about everest, I have it on a disk,,,,, he doesnt have the internet anyway. (in

fact, he is getting it put on this tuesday, and that is why I am helping him solve these problems

before the internet disk comes from his isp.

 

>

> If it's any help, here's a link to download Everest.

>

> Everest Free Edition 2.20

> http://www.majorgeeks.com/download4181.html

>

> Good luck

>

> Nepatsfan

>

>

>

>

>

[Guest Nepatsfan]

Re: Yellow Q mark in Device manager ??

 

"Tawny Port" <tawn@vatnearyou> wrote in message

news:u7uQctegIHA.2268@TK2MSFTNGP02.phx.gbl...

> Hello Nepatsfan,,,, thank you for reply;

> I will try and give as much information as I can,, it is all coming from

> memory, but not

> computers, mine. (where I live, we are having what we call a 'heat-wave',,

> temperature has

> been very hot for last week and we got at least another week to go..... so

> 'my' memory may been

> ailing a bit)

>

>

>> Have you checked in Control Panel -> Display Properties -> Settings ->

>> Advanced

>> for information on the display adapter? Also, in Device Manager, look under

>> Display Adapter to see what video card is installed on your friend's

>> computer.

>

> Yes,, I went there via 'right-click' on my-comp. Thing is, I am home

> now and I am trying my

> best to remember what I saw. I dont believe there was even a catagorey

> "Display-Adapter",,

> because I know I would have checked it first... Only thing I can

> recall that has anything

> to do with Display or Agp or Video card, is the yellow Q. (of which was under

> catagorey of "Other"0

>

> -----------------------------

>

>>

>> It's possible that a feature of the video card did not install correctly. An

>> option here would be to right click the problem device in Device Manager,

>> select

>> Uninstall, and restart the computer. On startup, Windows will try to

>> reinstall

>> the device.

> ------------

>

> Yes, I understand how to re-install a driver or get one from the net and put

> it on........

> but I have to admit, I just cant seem to get by or understand why the computer

> is working just fine

> if it doesnt even have the drivers for the card that is installed within

> itself...? I just

> dont get it?

> (aaaaahhhhhhhhh,,,, but wait friend, I have just re-read what you wrote

> above, and you mentioned

> that perhaps one element of the card didnt instal correctly,, maybe the

> answer is there.) (also,

> you wrote to 'uninstal' existing driver and reboot,,, this is where it gets

> tricky for me;;

> because if i uninstal and reboot, and on reboot we end up with icons the size

> of nan's bloomers,

> then i wont know what to do from there..... thats as far as I can go;; I

> dont mind trying things,

> but if I leave friends computer like that,,,,,, there is no way he will

> ever buy me a beer

> again.)

>

> I am hoping to be near that computer in next 36hrs or so,,,, I really would

> like to try and

> understand what I have found,, and especially after you said that maybe

> that not all of the

> 'driver' got installed correctly;; I am still confused to why it still works

> fine though......

> it makes me think of a car, and if i decided to pull the motor out, would the

> gearbox still work?

> Yet, here, we got a video card that is installed, shouldnt work cos' there

> isnt even a driver

> installed, yet it works..... ??????? duh?? I cant get past

> this.......... is Windows

> supplying a driver regardless? if Windows is, then its doing a fripping

> good job, because his

> screen looks much better than mine.

>

> got to sleep.

> thank you for helping me/us.

>

> oh, its okay about everest, I have it on a disk,,,,, he doesnt have the

> internet anyway. (in

> fact, he is getting it put on this tuesday, and that is why I am helping him

> solve these problems

> before the internet disk comes from his isp.

>

>

>>

>> If it's any help, here's a link to download Everest.

>>

>> Everest Free Edition 2.20

>> http://www.majorgeeks.com/download4181.html

>>

>> Good luck

>>

>> Nepatsfan

>>

 

You mentioned in your other post that your friend had a shop install Windows XP

for him on a new hard drive. You might want to suggest he contact the shop to

see if they can shed some light on the problem you're seeing in Device Manager.

They may give some clue as to what hardware drivers they installed along with

XP.

 

You bring up a good point with regard to uninstalling the problem device. If

everything appears to be working properly now, the best approach may be to leave

things as they are. You could advise your friend to see if the shop can fix the

problem.

 

Good luck

 

Nepatsfan

[Guest Tawny Port]

Re: Yellow Q mark in Device manager ??

 

> You mentioned in your other post that your friend had a shop install Windows XP

> for him on a new hard drive. You might want to suggest he contact the shop to

> see if they can shed some light on the problem you're seeing in Device Manager.

> They may give some clue as to what hardware drivers they installed along with

> XP.

 

-----------

 

Yes, I think that may be a good idea,,, (it was a public holiday here today, so will try

and visit him tomorrow...... just wish he did have internet, then I could mail him)

>

> You bring up a good point with regard to uninstalling the problem device. If

> everything appears to be working properly now, the best approach may be to leave

> things as they are. You could advise your friend to see if the shop can fix the

> problem.

 

As above

-------

 

One last thing,, if I am correct in recalling that I didnt see a 'Display Adapter' in D/manager,

does this mean that it took the title of 'Other' and produced the yellow Q's?

>

> Good luck

>

> Nepatsfan

 

Thanks heaps for your time;; (I copied all you wrote to notepad from other thread, I have much

more confidence in doing the job now.)

Tawny

[Guest Nepatsfan]

Re: Yellow Q mark in Device manager ??

 

"Tawny Port" <tawn@vatnearyou> wrote in message

news:%23f9Yt2pgIHA.5160@TK2MSFTNGP05.phx.gbl...

>

>> You mentioned in your other post that your friend had a shop install Windows

>> XP

>> for him on a new hard drive. You might want to suggest he contact the shop to

>> see if they can shed some light on the problem you're seeing in Device

>> Manager.

>> They may give some clue as to what hardware drivers they installed along with

>> XP.

>

> -----------

>

> Yes, I think that may be a good idea,,, (it was a public holiday here today,

> so will try

> and visit him tomorrow...... just wish he did have internet, then I

> could mail him)

>>

>> You bring up a good point with regard to uninstalling the problem device. If

>> everything appears to be working properly now, the best approach may be to

>> leave

>> things as they are. You could advise your friend to see if the shop can fix

>> the

>> problem.

>

> As above

> -------

>

> One last thing,, if I am correct in recalling that I didnt see a 'Display

> Adapter' in D/manager,

> does this mean that it took the title of 'Other' and produced the yellow Q's?

>

 

I'll be honest, if you don't see an entry titled Display Adapter in Device

Manager, I couldn't say for sure what drivers Windows is using for your friend's

video adapter.

>

> Thanks heaps for your time;; (I copied all you wrote to notepad from other

> thread, I have much

> more confidence in doing the job now.)

> Tawny

>

>

 

Good luck

 

Nepatsfan