Using Office 2007 with redirected folders

[Guest joeB545]

Am using redirected folders and roaming profiles for our Win 2003 domain and

Office 2007 running on Win XP SP2 clients. My Documents is redirected to the

share \\Server\Users\%username%\My Documents. The Open File dialog opens and

immediately closes when I press Ctrl + O in Word and Excel; both crash when I

attempt to save a new document. Other programs do not exhibit this behavior

and I do not have the problems with Office when I am logged on as

Administrator. How can I fix this problem?

 

--

joe B

[Guest Lanwench [MVP - Exchange]]

Re: Using Office 2007 with redirected folders

 

joeB545 <joeB545@discussions.microsoft.com> wrote:

> Am using redirected folders and roaming profiles for our Win 2003

> domain and Office 2007 running on Win XP SP2 clients. My Documents

> is redirected to the share \\Server\Users\%username%\My Documents.

> The Open File dialog opens and immediately closes when I press Ctrl +

> O in Word and Excel; both crash when I attempt to save a new

> document. Other programs do not exhibit this behavior and I do not

> have the problems with Office when I am logged on as Administrator.

> How can I fix this problem?

 

Since you say you're using roaming profiles, note that you should also be

redirecting Application Data (and ideally also Desktop). I'm presuming your

admin account does not use a roaming profile, folder redirection, or login

script (you definitely want to keep admin accounts *vanilla*).

 

While logged in as a user:

 

Check the event logs & the output of an rsop.msc

 

Open a command prompt and type

net use

to see if you have any disconnected or unavailable shares/drives

 

Make sure you can open \\Server\Users\%username%\My Documents - and open and

save files therein

[Guest joeB545]

Re: Using Office 2007 with redirected folders

 

I am redirecting the Application Data and Desktop. The Administrator account

does not use roaming profiles; it is using redirection. There is not problem

with saving files from other programs into the redirected folders for

Administrators and non-Administrators.

 

I did find a work around, but I don't know why it works. I mapped the home

folder, which is where the redirected files are located, to drive H:. I went

into the Word Options|Save and replaced "\\server\users\%UserName% with

"H:\My Documents" in default file location field. Word apparently cannot

handle a UNC. Does this seem normal and is there something that I should do?

 

Thanks in advance.

--

joe B

 

 

"Lanwench [MVP - Exchange]" wrote:

> joeB545 <joeB545@discussions.microsoft.com> wrote:

> > Am using redirected folders and roaming profiles for our Win 2003

> > domain and Office 2007 running on Win XP SP2 clients. My Documents

> > is redirected to the share \\Server\Users\%username%\My Documents.

> > The Open File dialog opens and immediately closes when I press Ctrl +

> > O in Word and Excel; both crash when I attempt to save a new

> > document. Other programs do not exhibit this behavior and I do not

> > have the problems with Office when I am logged on as Administrator.

> > How can I fix this problem?

>

> Since you say you're using roaming profiles, note that you should also be

> redirecting Application Data (and ideally also Desktop). I'm presuming your

> admin account does not use a roaming profile, folder redirection, or login

> script (you definitely want to keep admin accounts *vanilla*).

>

> While logged in as a user:

>

> Check the event logs & the output of an rsop.msc

>

> Open a command prompt and type

> net use

> to see if you have any disconnected or unavailable shares/drives

>

> Make sure you can open \\Server\Users\%username%\My Documents - and open and

> save files therein

>

>

>

>

>

[Guest Lanwench [MVP - Exchange]]

Re: Using Office 2007 with redirected folders

 

joeB545 <joeB545@discussions.microsoft.com> wrote:

> I am redirecting the Application Data and Desktop. The Administrator

> account does not use roaming profiles; it is using redirection.

 

Don't....you shouldn't apply that GPO at an OU that includes your domain

admin account.

 

> There is not problem with saving files from other programs into the

> redirected folders for Administrators and non-Administrators.

>

> I did find a work around, but I don't know why it works. I mapped

> the home folder, which is where the redirected files are located, to

> drive H:. I went into the Word Options|Save and replaced

> "\\server\users\%UserName% with "H:\My Documents" in default file

> location field. Word apparently cannot handle a UNC. Does this seem

> normal and is there something that I should do?

 

Odd, because Word can handle a UNC path just fine....you don't need a mapped

drive for this at all.

 

Again:

 

What do you see in your event logs?

What about the net use command?

What about the rsop.msc ?

>

> Thanks in advance.

>

>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>> Am using redirected folders and roaming profiles for our Win 2003

>>> domain and Office 2007 running on Win XP SP2 clients. My Documents

>>> is redirected to the share \\Server\Users\%username%\My Documents.

>>> The Open File dialog opens and immediately closes when I press Ctrl

>>> + O in Word and Excel; both crash when I attempt to save a new

>>> document. Other programs do not exhibit this behavior and I do not

>>> have the problems with Office when I am logged on as Administrator.

>>> How can I fix this problem?

>>

>> Since you say you're using roaming profiles, note that you should

>> also be redirecting Application Data (and ideally also Desktop). I'm

>> presuming your admin account does not use a roaming profile, folder

>> redirection, or login script (you definitely want to keep admin

>> accounts *vanilla*).

>>

>> While logged in as a user:

>>

>> Check the event logs & the output of an rsop.msc

>>

>> Open a command prompt and type

>> net use

>> to see if you have any disconnected or unavailable shares/drives

>>

>> Make sure you can open \\Server\Users\%username%\My Documents - and

>> open and save files therein

[Guest joeB545]

Re: Using Office 2007 with redirected folders

 

Regarding the Administator account, I have not set up a specific OU, because

my domain is so small. So by default, the domain is the only OU. Should I

create an explicit OU under the domain and move the non-admin users to it,

and then set up GPO for that OU?

 

In response to your questions:

>What do you see in your event logs?

I changed the Word Option settings back to the UNC path and attempted to

save a new document. My examination of the Application Log showed the

following error:

 

Type: Error

Source: Microsoft Office 12

Category: None

Event: 1000

User: N/A

 

 

The Microsift Office Diagnostics log showed the following events in order of

occurrence: 201; 213; 205; 999.

 

The Microsoft Office Sessions Log showed an Event of 7001

 

 

>What about the net use command?

My login name is "tthompson". Net use returns the following:

 

Status: OK

Local: H:

Remote: \\Server\Users\tthompson

Network: Microsoft Windows Network

 

This appears to be working okay

>What about the rsop.msc ?

 

There are 5 nodes under User Configuration|Windows Settings|Folder

Redirection. The five nodes are: 1. Application Data; 2. Desktop; 3. My

Document; 4. My Pictures; 5. Start Menu.

 

The first three show:

Precedence: (1)<Folder Name>

Redirected Path: \\server\users\tthompson\<folder name>

Group: Everyone

GPO: Redirect Folders

Setting: Basic

Exclusive: Yes

Move: Yes

Policiy Removal: Leave in Existing Location

 

My Pictures is located in the My Documents folder.

 

Start Menu is:

 

Precedence: (1)Start Menu

Redirected Path: C:\Documents and Settings\tthompson.CARTERHOOKS\start menu

Group: Everyone

GPO: Redirect Folders

Setting: Basic

Exclusive: No

Move: No

Policiy Removal: Leave in Existing Location

 

Thanks in advance for your help.

 

--

joe B

 

 

"Lanwench [MVP - Exchange]" wrote:

> joeB545 <joeB545@discussions.microsoft.com> wrote:

> > I am redirecting the Application Data and Desktop. The Administrator

> > account does not use roaming profiles; it is using redirection.

>

> Don't....you shouldn't apply that GPO at an OU that includes your domain

> admin account.

>

>

> > There is not problem with saving files from other programs into the

> > redirected folders for Administrators and non-Administrators.

> >

> > I did find a work around, but I don't know why it works. I mapped

> > the home folder, which is where the redirected files are located, to

> > drive H:. I went into the Word Options|Save and replaced

> > "\\server\users\%UserName% with "H:\My Documents" in default file

> > location field. Word apparently cannot handle a UNC. Does this seem

> > normal and is there something that I should do?

>

> Odd, because Word can handle a UNC path just fine....you don't need a mapped

> drive for this at all.

>

> Again:

>

> What do you see in your event logs?

> What about the net use command?

> What about the rsop.msc ?

> >

> > Thanks in advance.

> >

> >> joeB545 <joeB545@discussions.microsoft.com> wrote:

> >>> Am using redirected folders and roaming profiles for our Win 2003

> >>> domain and Office 2007 running on Win XP SP2 clients. My Documents

> >>> is redirected to the share \\Server\Users\%username%\My Documents.

> >>> The Open File dialog opens and immediately closes when I press Ctrl

> >>> + O in Word and Excel; both crash when I attempt to save a new

> >>> document. Other programs do not exhibit this behavior and I do not

> >>> have the problems with Office when I am logged on as Administrator.

> >>> How can I fix this problem?

> >>

> >> Since you say you're using roaming profiles, note that you should

> >> also be redirecting Application Data (and ideally also Desktop). I'm

> >> presuming your admin account does not use a roaming profile, folder

> >> redirection, or login script (you definitely want to keep admin

> >> accounts *vanilla*).

> >>

> >> While logged in as a user:

> >>

> >> Check the event logs & the output of an rsop.msc

> >>

> >> Open a command prompt and type

> >> net use

> >> to see if you have any disconnected or unavailable shares/drives

> >>

> >> Make sure you can open \\Server\Users\%username%\My Documents - and

> >> open and save files therein

>

>

>

>

[Guest Lanwench [MVP - Exchange]]

Re: Using Office 2007 with redirected folders

 

joeB545 <joeB545@discussions.microsoft.com> wrote:

> Regarding the Administator account, I have not set up a specific OU,

> because my domain is so small.

 

I'd still do it. You can't use group policy well without that.

 

I like to set up an OU called CompanyName. Under that, Company Computers and

also Company Users. Etc.

 

So by default, the domain is the only

> OU. Should I create an explicit OU under the domain and move the

> non-admin users to it, and then set up GPO for that OU?

 

I would.

>

> In response to your questions:

>

>> What do you see in your event logs?

> I changed the Word Option settings back to the UNC path and attempted

> to save a new document. My examination of the Application Log showed

> the following error:

>

> Type: Error

> Source: Microsoft Office 12

> Category: None

> Event: 1000

> User: N/A

>

>

> The Microsift Office Diagnostics log showed the following events in

> order of occurrence: 201; 213; 205; 999.

>

> The Microsoft Office Sessions Log showed an Event of 7001

 

Hmmm. You really might want to post in an Office group about this - I'm not

sure what to say.

>

>

>

>> What about the net use command?

> My login name is "tthompson". Net use returns the following:

>

> Status: OK

> Local: H:

> Remote: \\Server\Users\tthompson

> Network: Microsoft Windows Network

>

> This appears to be working okay

>

>> What about the rsop.msc ?

>

> There are 5 nodes under User Configuration|Windows Settings|Folder

> Redirection. The five nodes are: 1. Application Data; 2. Desktop;

> 3. My Document; 4. My Pictures; 5. Start Menu.

>

> The first three show:

> Precedence: (1)<Folder Name>

> Redirected Path: \\server\users\tthompson\<folder name>

 

Then you should be using that path, not mapping H to

\\server\users\tthompson.

 

In Word, what is the path set for Documents?

 

> Group: Everyone

> GPO: Redirect Folders

> Setting: Basic

> Exclusive: Yes

> Move: Yes

> Policiy Removal: Leave in Existing Location

>

> My Pictures is located in the My Documents folder.

>

> Start Menu is:

>

> Precedence: (1)Start Menu

> Redirected Path: C:\Documents and

> Settings\tthompson.CARTERHOOKS\start menu Group: Everyone

> GPO: Redirect Folders

> Setting: Basic

> Exclusive: No

> Move: No

> Policiy Removal: Leave in Existing Location

 

OK - I don't personally use redirection for the start menu as it doesn't

work well if you don't have identical workstation builds, but that's your

call.

>

> Thanks in advance for your help.

 

No errors in the rsop at all? No exclamation points or stop signs?

>

>

>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>> I am redirecting the Application Data and Desktop. The

>>> Administrator account does not use roaming profiles; it is using

>>> redirection.

>>

>> Don't....you shouldn't apply that GPO at an OU that includes your

>> domain admin account.

>>

>>

>>> There is not problem with saving files from other programs into the

>>> redirected folders for Administrators and non-Administrators.

>>>

>>> I did find a work around, but I don't know why it works. I mapped

>>> the home folder, which is where the redirected files are located, to

>>> drive H:. I went into the Word Options|Save and replaced

>>> "\\server\users\%UserName% with "H:\My Documents" in default file

>>> location field. Word apparently cannot handle a UNC. Does this

>>> seem normal and is there something that I should do?

>>

>> Odd, because Word can handle a UNC path just fine....you don't need

>> a mapped drive for this at all.

>>

>> Again:

>>

>> What do you see in your event logs?

>> What about the net use command?

>> What about the rsop.msc ?

>>>

>>> Thanks in advance.

>>>

>>>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>>>> Am using redirected folders and roaming profiles for our Win 2003

>>>>> domain and Office 2007 running on Win XP SP2 clients. My

>>>>> Documents is redirected to the share \\Server\Users\%username%\My

>>>>> Documents. The Open File dialog opens and immediately closes when

>>>>> I press Ctrl + O in Word and Excel; both crash when I attempt to

>>>>> save a new document. Other programs do not exhibit this behavior

>>>>> and I do not have the problems with Office when I am logged on as

>>>>> Administrator. How can I fix this problem?

>>>>

>>>> Since you say you're using roaming profiles, note that you should

>>>> also be redirecting Application Data (and ideally also Desktop).

>>>> I'm presuming your admin account does not use a roaming profile,

>>>> folder redirection, or login script (you definitely want to keep

>>>> admin accounts *vanilla*).

>>>>

>>>> While logged in as a user:

>>>>

>>>> Check the event logs & the output of an rsop.msc

>>>>

>>>> Open a command prompt and type

>>>> net use

>>>> to see if you have any disconnected or unavailable shares/drives

>>>>

>>>> Make sure you can open \\Server\Users\%username%\My Documents - and

>>>> open and save files therein

[Guest joeB545]

Re: Using Office 2007 with redirected folders

 

I found and solved the problem! The problem was that I had set the Share

Permissions for Everyone to have Full Control, but I did not set the NTFS

permissions for the root fold (\\Server\Users) so that Everyone had Read

Permissions. Since the Administrator had NTFS permissions, that account

experienced no problems.

 

Thank you for your time and help.

 

--

joe B

 

 

"Lanwench [MVP - Exchange]" wrote:

> joeB545 <joeB545@discussions.microsoft.com> wrote:

> > Regarding the Administator account, I have not set up a specific OU,

> > because my domain is so small.

>

> I'd still do it. You can't use group policy well without that.

>

> I like to set up an OU called CompanyName. Under that, Company Computers and

> also Company Users. Etc.

>

> So by default, the domain is the only

> > OU. Should I create an explicit OU under the domain and move the

> > non-admin users to it, and then set up GPO for that OU?

>

> I would.

> >

> > In response to your questions:

> >

> >> What do you see in your event logs?

> > I changed the Word Option settings back to the UNC path and attempted

> > to save a new document. My examination of the Application Log showed

> > the following error:

> >

> > Type: Error

> > Source: Microsoft Office 12

> > Category: None

> > Event: 1000

> > User: N/A

> >

> >

> > The Microsift Office Diagnostics log showed the following events in

> > order of occurrence: 201; 213; 205; 999.

> >

> > The Microsoft Office Sessions Log showed an Event of 7001

>

> Hmmm. You really might want to post in an Office group about this - I'm not

> sure what to say.

> >

> >

> >

> >> What about the net use command?

> > My login name is "tthompson". Net use returns the following:

> >

> > Status: OK

> > Local: H:

> > Remote: \\Server\Users\tthompson

> > Network: Microsoft Windows Network

> >

> > This appears to be working okay

> >

> >> What about the rsop.msc ?

> >

> > There are 5 nodes under User Configuration|Windows Settings|Folder

> > Redirection. The five nodes are: 1. Application Data; 2. Desktop;

> > 3. My Document; 4. My Pictures; 5. Start Menu.

> >

> > The first three show:

> > Precedence: (1)<Folder Name>

> > Redirected Path: \\server\users\tthompson\<folder name>

>

> Then you should be using that path, not mapping H to

> \\server\users\tthompson.

>

> In Word, what is the path set for Documents?

>

>

> > Group: Everyone

> > GPO: Redirect Folders

> > Setting: Basic

> > Exclusive: Yes

> > Move: Yes

> > Policiy Removal: Leave in Existing Location

> >

> > My Pictures is located in the My Documents folder.

> >

> > Start Menu is:

> >

> > Precedence: (1)Start Menu

> > Redirected Path: C:\Documents and

> > Settings\tthompson.CARTERHOOKS\start menu Group: Everyone

> > GPO: Redirect Folders

> > Setting: Basic

> > Exclusive: No

> > Move: No

> > Policiy Removal: Leave in Existing Location

>

> OK - I don't personally use redirection for the start menu as it doesn't

> work well if you don't have identical workstation builds, but that's your

> call.

> >

> > Thanks in advance for your help.

>

> No errors in the rsop at all? No exclamation points or stop signs?

> >

> >

> >> joeB545 <joeB545@discussions.microsoft.com> wrote:

> >>> I am redirecting the Application Data and Desktop. The

> >>> Administrator account does not use roaming profiles; it is using

> >>> redirection.

> >>

> >> Don't....you shouldn't apply that GPO at an OU that includes your

> >> domain admin account.

> >>

> >>

> >>> There is not problem with saving files from other programs into the

> >>> redirected folders for Administrators and non-Administrators.

> >>>

> >>> I did find a work around, but I don't know why it works. I mapped

> >>> the home folder, which is where the redirected files are located, to

> >>> drive H:. I went into the Word Options|Save and replaced

> >>> "\\server\users\%UserName% with "H:\My Documents" in default file

> >>> location field. Word apparently cannot handle a UNC. Does this

> >>> seem normal and is there something that I should do?

> >>

> >> Odd, because Word can handle a UNC path just fine....you don't need

> >> a mapped drive for this at all.

> >>

> >> Again:

> >>

> >> What do you see in your event logs?

> >> What about the net use command?

> >> What about the rsop.msc ?

> >>>

> >>> Thanks in advance.

> >>>

> >>>> joeB545 <joeB545@discussions.microsoft.com> wrote:

> >>>>> Am using redirected folders and roaming profiles for our Win 2003

> >>>>> domain and Office 2007 running on Win XP SP2 clients. My

> >>>>> Documents is redirected to the share \\Server\Users\%username%\My

> >>>>> Documents. The Open File dialog opens and immediately closes when

> >>>>> I press Ctrl + O in Word and Excel; both crash when I attempt to

> >>>>> save a new document. Other programs do not exhibit this behavior

> >>>>> and I do not have the problems with Office when I am logged on as

> >>>>> Administrator. How can I fix this problem?

> >>>>

> >>>> Since you say you're using roaming profiles, note that you should

> >>>> also be redirecting Application Data (and ideally also Desktop).

> >>>> I'm presuming your admin account does not use a roaming profile,

> >>>> folder redirection, or login script (you definitely want to keep

> >>>> admin accounts *vanilla*).

> >>>>

> >>>> While logged in as a user:

> >>>>

> >>>> Check the event logs & the output of an rsop.msc

> >>>>

> >>>> Open a command prompt and type

> >>>> net use

> >>>> to see if you have any disconnected or unavailable shares/drives

> >>>>

> >>>> Make sure you can open \\Server\Users\%username%\My Documents - and

> >>>> open and save files therein

>

>

>

>

[Guest Lanwench [MVP - Exchange]]

Re: Using Office 2007 with redirected folders

 

joeB545 <joeB545@discussions.microsoft.com> wrote:

> I found and solved the problem! The problem was that I had set the

> Share Permissions for Everyone to have Full Control, but I did not

> set the NTFS permissions for the root fold (\\Server\Users) so that

> Everyone had Read Permissions. Since the Administrator had NTFS

> permissions, that account experienced no problems.

>

> Thank you for your time and help.

 

Glad you resolved it. You might check out

http://support.microsoft.com/kb/274443 for info on the exact permissions you

ought to have at the parent folder level.

 

>

>

>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>> Regarding the Administator account, I have not set up a specific OU,

>>> because my domain is so small.

>>

>> I'd still do it. You can't use group policy well without that.

>>

>> I like to set up an OU called CompanyName. Under that, Company

>> Computers and also Company Users. Etc.

>>

>> So by default, the domain is the only

>>> OU. Should I create an explicit OU under the domain and move the

>>> non-admin users to it, and then set up GPO for that OU?

>>

>> I would.

>>>

>>> In response to your questions:

>>>

>>>> What do you see in your event logs?

>>> I changed the Word Option settings back to the UNC path and

>>> attempted to save a new document. My examination of the

>>> Application Log showed the following error:

>>>

>>> Type: Error

>>> Source: Microsoft Office 12

>>> Category: None

>>> Event: 1000

>>> User: N/A

>>>

>>>

>>> The Microsift Office Diagnostics log showed the following events in

>>> order of occurrence: 201; 213; 205; 999.

>>>

>>> The Microsoft Office Sessions Log showed an Event of 7001

>>

>> Hmmm. You really might want to post in an Office group about this -

>> I'm not sure what to say.

>>>

>>>

>>>

>>>> What about the net use command?

>>> My login name is "tthompson". Net use returns the following:

>>>

>>> Status: OK

>>> Local: H:

>>> Remote: \\Server\Users\tthompson

>>> Network: Microsoft Windows Network

>>>

>>> This appears to be working okay

>>>

>>>> What about the rsop.msc ?

>>>

>>> There are 5 nodes under User Configuration|Windows Settings|Folder

>>> Redirection. The five nodes are: 1. Application Data; 2. Desktop;

>>> 3. My Document; 4. My Pictures; 5. Start Menu.

>>>

>>> The first three show:

>>> Precedence: (1)<Folder Name>

>>> Redirected Path: \\server\users\tthompson\<folder name>

>>

>> Then you should be using that path, not mapping H to

>> \\server\users\tthompson.

>>

>> In Word, what is the path set for Documents?

>>

>>

>>> Group: Everyone

>>> GPO: Redirect Folders

>>> Setting: Basic

>>> Exclusive: Yes

>>> Move: Yes

>>> Policiy Removal: Leave in Existing Location

>>>

>>> My Pictures is located in the My Documents folder.

>>>

>>> Start Menu is:

>>>

>>> Precedence: (1)Start Menu

>>> Redirected Path: C:\Documents and

>>> Settings\tthompson.CARTERHOOKS\start menu Group: Everyone

>>> GPO: Redirect Folders

>>> Setting: Basic

>>> Exclusive: No

>>> Move: No

>>> Policiy Removal: Leave in Existing Location

>>

>> OK - I don't personally use redirection for the start menu as it

>> doesn't work well if you don't have identical workstation builds,

>> but that's your call.

>>>

>>> Thanks in advance for your help.

>>

>> No errors in the rsop at all? No exclamation points or stop signs?

>>>

>>>

>>>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>>>> I am redirecting the Application Data and Desktop. The

>>>>> Administrator account does not use roaming profiles; it is using

>>>>> redirection.

>>>>

>>>> Don't....you shouldn't apply that GPO at an OU that includes your

>>>> domain admin account.

>>>>

>>>>

>>>>> There is not problem with saving files from other programs into

>>>>> the redirected folders for Administrators and non-Administrators.

>>>>>

>>>>> I did find a work around, but I don't know why it works. I mapped

>>>>> the home folder, which is where the redirected files are located,

>>>>> to drive H:. I went into the Word Options|Save and replaced

>>>>> "\\server\users\%UserName% with "H:\My Documents" in default file

>>>>> location field. Word apparently cannot handle a UNC. Does this

>>>>> seem normal and is there something that I should do?

>>>>

>>>> Odd, because Word can handle a UNC path just fine....you don't need

>>>> a mapped drive for this at all.

>>>>

>>>> Again:

>>>>

>>>> What do you see in your event logs?

>>>> What about the net use command?

>>>> What about the rsop.msc ?

>>>>>

>>>>> Thanks in advance.

>>>>>

>>>>>> joeB545 <joeB545@discussions.microsoft.com> wrote:

>>>>>>> Am using redirected folders and roaming profiles for our Win

>>>>>>> 2003 domain and Office 2007 running on Win XP SP2 clients. My

>>>>>>> Documents is redirected to the share

>>>>>>> \\Server\Users\%username%\My Documents. The Open File dialog

>>>>>>> opens and immediately closes when I press Ctrl + O in Word and

>>>>>>> Excel; both crash when I attempt to save a new document. Other

>>>>>>> programs do not exhibit this behavior and I do not have the

>>>>>>> problems with Office when I am logged on as Administrator. How

>>>>>>> can I fix this problem?

>>>>>>

>>>>>> Since you say you're using roaming profiles, note that you should

>>>>>> also be redirecting Application Data (and ideally also Desktop).

>>>>>> I'm presuming your admin account does not use a roaming profile,

>>>>>> folder redirection, or login script (you definitely want to keep

>>>>>> admin accounts *vanilla*).

>>>>>>

>>>>>> While logged in as a user:

>>>>>>

>>>>>> Check the event logs & the output of an rsop.msc

>>>>>>

>>>>>> Open a command prompt and type

>>>>>> net use

>>>>>> to see if you have any disconnected or unavailable shares/drives

>>>>>>

>>>>>> Make sure you can open \\Server\Users\%username%\My Documents -

>>>>>> and open and save files therein