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Explorer 7.0 shut down after error message


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Posted

I am trying to look at my e mail on my colleges website from home and my

internet explorer keeps shutting down with an error message. The message says

Appname iexplore.exe AppVer 7.0 60000.16608 ModName mshtml.dll ModVer: 7.0

60000.16608 Offset 0020bc Any ideas???

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Guest PA Bear [MS MVP]
Posted

Re: Explorer 7.0 shut down after error message

 

[crossposted to IE General]

 

Any problems reaching/using other websites?

===================

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start

IE7 in No Add-ons mode:

 

Right-click on the blue IE desktop icon and select Start without Add-ons; or

 

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No

add-ons).

 

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

 

2. Does the problem persist if you Reset IE7 Settings (RIES)?

http://support.microsoft.com/kb/923737 <= Read before using!

 

3. If you uninstall (a) IE7 (which automatically returns you to IE6), (b)

all toolbars and © all third-party Windows Themes (including Window

Blinds) and do NOT reinstall IE7, does this behavior persist? If it does,

do NOT reinstall IE7.

 

Uninstalling IE7

http://www.ie-vista.com/kbase2.html

http://support.microsoft.com/kb/927177

 

IE7 (Un)Installation and Anti-Malware Applications:

http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

 

4. Required reading IMHO before reinstalling IE7:

 

Sandi's Installation Tips <= FOLLOW THESE TIPS TO THE LETTER!

http://www.ie-vista.com/known_issues.html#pre-install

 

I strongly recommend using

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the

installation source, not Automatic/Windows Update.

 

Tip: Save the installer to your desktop, do not Run it.

 

Make *certain* that you check in at Windows Update immediately after

reinstalling IE7 to install any critical updates offered. If Optional

Updates category offers Root Certificates update, I recommend installing it

to take full advantage of IE7's additional security.

===========

Those with IE7-specific questions or comments are asked to post to and seek

support in this newsgroup: microsoft.public.internetexplorer.general

 

On the web:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general

 

In your newsreader:

http://news://msnews.microsoft.com/microsoft.public.internetexplorer.general

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Rob wrote:

> I am trying to look at my e mail on my colleges website from home and my

> internet explorer keeps shutting down with an error message. The message

> says Appname iexplore.exe AppVer 7.0 60000.16608 ModName mshtml.dll

> ModVer: 7.0 60000.16608 Offset 0020bc Any ideas???


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