Windows Genuine Advantage Notification

[Guest ainokea]

A message popped up yesterday saying “You may be a victim of software piracy”

which I ignored because I know my windows is genuine. When I restarted my

computer today the message came up again in the windows startup screen before

windows finish loading and asked if I wanted to resolve this issue. I

selected no and windows finished loading then restarted my computer. It did

this several times until I selected resolve now then windows finished loading

and started explorer. It took me to Microsoft but I really didn’t want to

mess with it at the time so I closed the page. When I did so my computer

froze. I left it a while to see if it would fix but after 20 mins it still

was frozen so I tried to restart. Now my computer won’t boot up. The power

comes on but there is no beep and no display. I fear Microsoft screwed me!

I bought my computer new from a computer store and it has the genuine

windows xp home edition hologram sticker on the back with my serial number. I

tried using Microsoft support but they as for my product identification

number buy going to start, control panel, performance and maintenance, and

click on system under the general tab. Which I can’t do so I tried putting in

my serial number and it says invalid. On top of that they want to charge me!

Need help please.

[Guest PD43]

Re: Windows Genuine Advantage Notification

 

ainokea <ainokea@discussions.microsoft.com> wrote:

>Need help please.

 

Start with learning how to paragraph.

[Guest sgopus]

RE: Windows Genuine Advantage Notification

 

Do you have an install CD? if not you need to get one! it appears you have

a volume license (not sure), can you take the pc back to where you bought it

and have them repair it?

 

"ainokea" wrote:

> A message popped up yesterday saying “You may be a victim of software piracy”

> which I ignored because I know my windows is genuine. When I restarted my

> computer today the message came up again in the windows startup screen before

> windows finish loading and asked if I wanted to resolve this issue. I

> selected no and windows finished loading then restarted my computer. It did

> this several times until I selected resolve now then windows finished loading

> and started explorer. It took me to Microsoft but I really didn’t want to

> mess with it at the time so I closed the page. When I did so my computer

> froze. I left it a while to see if it would fix but after 20 mins it still

> was frozen so I tried to restart. Now my computer won’t boot up. The power

> comes on but there is no beep and no display. I fear Microsoft screwed me!

> I bought my computer new from a computer store and it has the genuine

> windows xp home edition hologram sticker on the back with my serial number. I

> tried using Microsoft support but they as for my product identification

> number buy going to start, control panel, performance and maintenance, and

> click on system under the general tab. Which I can’t do so I tried putting in

> my serial number and it says invalid. On top of that they want to charge me!

> Need help please.

>

[Guest Nepatsfan]

Re: Windows Genuine Advantage Notification

 

"ainokea" <ainokea@discussions.microsoft.com> wrote in message

news:12C77455-BB61-4359-AD54-BAFEB4D2B394@microsoft.com...

>A message popped up yesterday saying “You may be a victim of software

>piracy”

> which I ignored because I know my windows is genuine. When I restarted my

> computer today the message came up again in the windows startup screen before

> windows finish loading and asked if I wanted to resolve this issue. I

> selected no and windows finished loading then restarted my computer. It did

> this several times until I selected resolve now then windows finished loading

> and started explorer. It took me to Microsoft but I really didn’t want to

> mess with it at the time so I closed the page. When I did so my computer

> froze. I left it a while to see if it would fix but after 20 mins it still

> was frozen so I tried to restart. Now my computer won’t boot up. The power

> comes on but there is no beep and no display. I fear Microsoft screwed me!

> I bought my computer new from a computer store and it has the genuine

> windows xp home edition hologram sticker on the back with my serial number. I

> tried using Microsoft support but they as for my product identification

> number buy going to start, control panel, performance and maintenance, and

> click on system under the general tab. Which I can’t do so I tried putting

> in

> my serial number and it says invalid. On top of that they want to charge me!

> Need help please.

>

 

Your first course of action should be to contact the store that sold you that

computer and seek their assistance in fixing the problem. Having a sticker on

the back of your computer indicates that you have an OEM copy of Windows XP.

That means that the computer manufacturer, or system builder, is responsible

when it comes to providing support for any issues related to the operating

system. The bottom line is that Microsoft does not provide support for OEM

copies of Windows.

 

That said, the fact that your computer won't start is a hardware problem. Issues

with product activation will not prevent your computer from at least starting

the boot process. It's possible that the warnings you received yesterday were

the first symptoms of a hardware problem.

 

If you still feel this is a problem with WGA, you might want to post your

question to this forum.

 

Windows XP Genuine Advantage Validation Issues

http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

 

Good luck

 

Nepatsfan

[Guest HeyBub]

Re: Windows Genuine Advantage Notification

 

ainokea wrote:

> A message popped up yesterday saying "You may be a victim of software

> piracy" which I ignored because I know my windows is genuine. When I

> restarted my computer today the message came up again in the windows

> startup screen before windows finish loading and asked if I wanted to

> resolve this issue. I selected no and windows finished loading then

> restarted my computer. It did this several times until I selected

> resolve now then windows finished loading and started explorer. It

> took me to Microsoft but I really didn't want to mess with it at the

> time so I closed the page. When I did so my computer froze. I left it

> a while to see if it would fix but after 20 mins it still was frozen

> so I tried to restart. Now my computer won't boot up. The power comes

> on but there is no beep and no display. I fear Microsoft screwed me!

> I bought my computer new from a computer store and it has the genuine

> windows xp home edition hologram sticker on the back with my serial

> number. I tried using Microsoft support but they as for my product

> identification number buy going to start, control panel, performance

> and maintenance, and click on system under the general tab. Which I

> can't do so I tried putting in my serial number and it says invalid.

> On top of that they want to charge me! Need help please.

 

Some have posted a problem similar to yours. What you are seeing is NOT the

normal behavior of WGA.

 

Best guess is a hardware failure or a malovelent virus - certainly not a

Micros~1 problem.

 

If you can mount your hard drive in another machine, your first priority

should be to Hoover up all your precious data and get them far, far away

from the iniquities of the computer.

 

Next priority should be to create restore disks from the "restore" partition

(if the drive has one).

 

THEN you can start to run diagnostics and fixes for the drive.

 

Don't be dicking with the drive, trying this and trying that, until you get

your stuff off the problematic drive.

[Guest PA Bear [MS MVP]]

Re: Windows Genuine Advantage Notification

 

I fear that the computer store screwed you. Take it back.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

ainokea wrote:

> A message popped up yesterday saying “You may be a victim of software

> piracy” which I ignored because I know my windows is genuine. When I

> restarted my computer today the message came up again in the windows

> startup screen before windows finish loading and asked if I wanted to

> resolve this issue. I

> selected no and windows finished loading then restarted my computer. It

> did

> this several times until I selected resolve now then windows finished

> loading and started explorer. It took me to Microsoft but I really

> didn’t

> want to mess with it at the time so I closed the page. When I did so my

> computer

> froze. I left it a while to see if it would fix but after 20 mins it still

> was frozen so I tried to restart. Now my computer won’t boot up. The

> power

> comes on but there is no beep and no display. I fear Microsoft screwed me!

> I bought my computer new from a computer store and it has the genuine

> windows xp home edition hologram sticker on the back with my serial

> number.

> I tried using Microsoft support but they as for my product identification

> number buy going to start, control panel, performance and maintenance, and

> click on system under the general tab. Which I can’t do so I tried

> putting in my serial number and it says invalid. On top of that they want

> to charge me! Need help please.