Goku Posted March 17, 2010 Posted March 17, 2010 Hi Goku, Yes - sorry - think I posted the answer on this about 4000 threads ago! Yes that is indeed my PC... pre dismantle stage! Casswilf Hello Cassiwilf. I think you need to install your chipset driver too. Please download the driver from here and install it. Then, restart your computer. Please let us know if the problem persists. Good Luck. :) -- Goku Quote
Casswilf Posted March 17, 2010 Author Posted March 17, 2010 Hi Goku, Yep that's what I have been trying to do - install the chipset driver - however I keep on getting access denied messages and I cannot install this... I have tried in safemode as well - still no luck! Sooo if anyone has any bright ideas I would welcome them as I am rather fed up! I rang the place where I bought the PC (eBuyer) and they said to back everything up to disk and insert the Restore Plus disk to get everything back to factory setting - but obviously I really want to avoid this if poss. Would a good old fashioned system restore help? Thanks Casswilf Quote
Goku Posted March 18, 2010 Posted March 18, 2010 Wow, I never really concentrated on that. You say you get an access denied error message. Can you please tell me what the exact error message is? Also, do you get the error while you are installing other drivers / programs? -- Goku Quote
Casswilf Posted March 28, 2010 Author Posted March 28, 2010 Hello Goku, Ok - I click RUN from my downloads file to try and run the CHIPSET driver after I have downloaded it there... I get an administrator box coming up asking me which administrator I want to choose...I select Current User (the only one I ever use..) as soon as I click ok I get the following error message C:\Documents and Settings\Administrator\My Documents\Downloads\sp38488.exe Access is Denied I click OK and get the following Package for the Web Error Unable to open the self-extracting executable file. The file is locked or in use by another process. The installation will terminate. Any ideas welcomed... Thanks Casswilf Quote
Goku Posted March 28, 2010 Posted March 28, 2010 Cassiwilf, correct me I am wrong but it seems that you are directly trying to run the file. Can you please try saving the file and then running it. Let me know if this is not the case. I will try to search for an alternate solution. -- Goku Quote
Casswilf Posted March 28, 2010 Author Posted March 28, 2010 Hi there, Yes I have saved the file and managed to do that ok, just can't run the darned thing! Thanks for all your help, Casswilf Quote
Plastic Nev Posted April 3, 2010 Posted April 3, 2010 Hi again, this access denied message and the file may be locked or in use by another process. Now makes me wonder if you are definitely running a full administrator account. You said much earlier that you got someone in to set it up for you, some of these guys are notorious for setting up their own secret admin account, therefore forcing you to call them back when something like this happens. Can you have a look and see how many accounts are set up on this machine? Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
Casswilf Posted April 11, 2010 Author Posted April 11, 2010 Hi Nev, Oh dear :-( Right, under Control Panel - User accounts - I have two in there - "Administrator - user administrator" and "guest Account - Guest account is off" Is this where you meant me to check? Thanks very much Casswilf Quote
Plastic Nev Posted April 11, 2010 Posted April 11, 2010 If there are only those two accounts showing then I am wrong, unless someone else knows if a hidden account is possible and how to find it if there is one. However there is something stopping your access to run those files and drivers, but I am afraid it is at the end of my knowledge, so maybe Goku or one of our other more technical folk can help. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
Casswilf Posted April 14, 2010 Author Posted April 14, 2010 Hi Nev, Thanks a lot for your help anyway - if anyone else out there knows anything to try and help - greatfully recieved! Thank you! Quote
Tootech Posted April 14, 2010 Posted April 14, 2010 Save your chipset driver file to the root of C: drive, rather than in your user account folders, then run it from there. If that does not work, start up in Safe Mode, log on as Administrator and run the installer again. Quote
Casswilf Posted April 17, 2010 Author Posted April 17, 2010 Hi Tootec I have carried out both these actions to no avail. However whilst in safe mode I did get a new access denied message which read "a device attached to the system is not functioning" if that means anything.. :-( Casswilf Quote
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