HP Scan to Button

[Guest CZ1111]

I cannot get the Scan to Button on My HP All-in-one 3055 Laser Jet to work.

 

I can scan using the icons on the PC. However, wehn I try and setup a

destination to enable the Scan to feature to allow easy scanning using the

Scan To button, I recieve an eair message saying failure - device not found.

When I press the Scan to button, the scanner says I have the HP All in one

conected via network cable and I can print/copy/scan with no issues. I have

the HP toolbox feature setup and all is working well. Ihave a HP Laserjet

connected via a USB port.

 

I called HP and they were no help. I checked firewall settings and all HP

programs are "permit always".

 

Any ideas?

[Guest TonyUK]

RE: HP Scan to Button

 

Have you tried System Restore?

 

"CZ1111" wrote:

> I cannot get the Scan to Button on My HP All-in-one 3055 Laser Jet to work.

>

> I can scan using the icons on the PC. However, wehn I try and setup a

> destination to enable the Scan to feature to allow easy scanning using the

> Scan To button, I recieve an eair message saying failure - device not found.

> When I press the Scan to button, the scanner says I have the HP All in one

> conected via network cable and I can print/copy/scan with no issues. I have

> the HP toolbox feature setup and all is working well. Ihave a HP Laserjet

> connected via a USB port.

>

> I called HP and they were no help. I checked firewall settings and all HP

> programs are "permit always".

>

> Any ideas?

[Guest Holz]

Re: HP Scan to Button

 

 

 

On Mon, 10 Mar 2008 10:13:04 -0700

CZ1111 <CZ1111@discussions.microsoft.com> wrote:

>I cannot get the Scan to Button on My HP All-in-one 3055 Laser Jet to

>work.

>

>I can scan using the icons on the PC. However, wehn I try and setup a

>destination to enable the Scan to feature to allow easy scanning using

>the Scan To button, I recieve an eair message saying failure - device

>not found. When I press the Scan to button, the scanner says I have

>the HP All in one conected via network cable and I can print/copy/scan

>with no issues. I have the HP toolbox feature setup and all is

>working well. Ihave a HP Laserjet connected via a USB port.

>

>I called HP and they were no help. I checked firewall settings and

>all HP programs are "permit always".

>

>Any ideas?

 

Is your scanner connected to USB on the mohterboard? If so, try

switching to dedicated card or USB HUB. I had the same issue, and for

what ever reason that fixed it.

 

--

Holz

:-)