window xp home edition trouble

[frostini]

hi. i got my pc about 5yrs ago ive lost my windows disc and product key no,my pc was running slow so itook it the local pc shop,what he done was load another windows xp home,i want to watch dvds on my pc,i tried putting a dvd in but it wouldnt run,so i tried to download windows medea player but its asking for a product key, is there a way i can get a product key without going through the bother of getting intouch with microsoft.thanks gordon

 

 

 

 

Mod Edit:

Thread moved to a more appropriate forum.

 

Starbuck

Edited February 26, 2010 by Starbuck

[RandyL]

Hi frostini.

 

Unfortunately Microsofts licensing rules are clear in this matter. You have to pay for every single installation unless a previous installation is unregistered. For that you have to convince Microsoft that a previous installation is uninstalled.

 

What it sounds like is that they used their disk to install Windows. Unfortunately that key would already be in use and registered so you can't use it. Validation probably failed.

 

There is a way to check this if you want to. If it fails you have every right to take action against the shop.

[frostini]

hi thanks for that i will go back to the shop.he charged me £25.00 so they should do something.frostini

[Jelly Bean]

Have you actualy activated windows?

[PCandLaptopRepair]

Yes, go to Free software downloads and software reviews - CNET Download.com and search for 'VLC', download the VLC media player (free of charge). This will play any DVD in your drive, simply load the DVD into the drive, Start-Run-VLC Player, then File-Open DVD...

 

Hope this helps.

[Tootech]

VLC will do what you want as far as DVD's go.

 

Thing is though, if your copy of Windows is pirate in some way you will run in to other problems. Go back to the shop, explain what has happened and see what the shop says - there may be a genuine mistake.

 

If they won't help you, offer to go back to Microsoft yourself and tell them a shop installed a copy of Windows that now has a problem - that may kick them into action.

[frostini]

hi there thank for that will do,what is VLC.frostini

[frostini]

hi i went to a site called SIW and that give me a product key i will try to install that thanks.frostini

[frostini]

ok thanks.frostini