muppet rebecca Posted February 26, 2010 Posted February 26, 2010 We'll it is a piece of software so I'm presuming this is the area for it.... I tried to open microsoft word but it wont open due to a 1606 error...Tried a re-install that hasn't worked and nor has doing a disk check worked either...Any ideas....I'd like to be able to write again preferably on word...Note pad isn't the best of programs to use.... Thanks in advance Quote
RandyL Posted February 26, 2010 Posted February 26, 2010 Hi rebecca. What version of Office or Word do you have? Did you get this error before you tried to uninstall and reinstall Word or after? Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
muppet rebecca Posted February 26, 2010 Author Posted February 26, 2010 It's the 2010 Beta version and the last time I used it was fine...Basically after to that question...I haven't installed anything recent that could of changed it...Well I found the following link: Error message when you install a program: "Error 1606. Could not access network location <common administrative tools>. All users\" one problem I don't have a common administrative tools section there...Also I then found this link: "ERROR 1606 could not access network location..." - CNET Computer newbies Forums There isn't a recent thing either....Any suggestions.... Quote
RandyL Posted February 26, 2010 Posted February 26, 2010 The reason I asked if you got that error after trying a reinstall is because a search gave me this link? You receive an "Error 1606" error message when you try to install or remove a Microsoft program One thing you have to consider though is that this is a beta version. That means it is untested and you are the one testing it. As a tester it would be wise to direct your issues to them as that is the point of testing beta version products. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
muppet rebecca Posted February 26, 2010 Author Posted February 26, 2010 Okies thankyou...but you don't think that me trying to use HP prodtuct assistance for my printer and that not being able to access network location..are related?....I think some of my registry might of gone haywire or something...hmmmmm Quote
RandyL Posted March 2, 2010 Posted March 2, 2010 I don't know. Have you tried the Microsoft fix on my last link. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
KenB Posted March 2, 2010 Posted March 2, 2010 Hi, This doesn't solve your problems with the beta version of MSOffice but it will allow you to "write again". OpenOffice.org - The Free and Open Productivity Suite OpenOffice is free and it is compatible with MSWord etc. Quote There is an email going around offering processed pork - gelatin - and salt in a can ......this is simply SPAM !! MiniToolBoxNetwork TestWireless Test
muppet rebecca Posted March 3, 2010 Author Posted March 3, 2010 Thanks kenB... Randyl I did and it didn't work...now the problem seems to be something else...I try to use sky I get network connection failed...I try to uninstall skype I get a failed during installation error...Along with hp pavilion support center giving me the same messages...You think it could be malware or something??? I don't know what to do because even the normal microsoft word wont open either so.... I'll look at all my programs and see if there are more that are refusing to open... Quote
RandyL Posted March 4, 2010 Posted March 4, 2010 I really don't have a clue why you are getting all of these problems. Would it be possible to do a system restore? Maybe pick a point prior to the beta office? Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
muppet rebecca Posted March 4, 2010 Author Posted March 4, 2010 I've tried a system restore point but it hasn't done anything....tried re-installing skype but it refuses to do so....I'll try another disk check and see if that comes up with anything... Quote
Armageddon Posted March 4, 2010 Posted March 4, 2010 Hi Rebecca have you tried doing a system restore in safe mode ? Dave Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
muppet rebecca Posted March 4, 2010 Author Posted March 4, 2010 Yepbut it comes up with that there isn't a system restore point to go back to....Also the disk check hasn't came up with anything...I've just messaged skype support to see if they can come up with anything.... A virus scan and malware scan hasn't come up with anything so I don't think it's infected.... Quote
muppet rebecca Posted March 4, 2010 Author Posted March 4, 2010 skype support well I got a message back from them and they told me to do this: In order to solve this problem please follow these steps: 1. Quit Skype. Right click on Skype icon on system tray and choose "Quit". 2. Press "Windows key" + R on your keyboard in order to open Run window and type in shortcut command: %appdata%\skype 3. Once Skype folder is opened please delete "shared.xml" file. 4. Then open your account folder and delete also "config.xml" file. After deleting shared.xml and config.xml files please uninstall Skype as follows: 1. From Start menu, click on "Control Panel" and then choose "Add/Remove Programs". If you are using Vista then: Start > Control Panel > Programs > "Programs and Features". 2. Select Skype from the list and click on "Remove". 3. Go to C:\Program Files and delete the "Skype" folder from there. 4. Go to C:\Documents and Settings\All users\ApplicationData and delete the "Skype" folder from there. For Vista: C:\ProgramData\ 5. Open Start menu and select "Run". ("Windows key" + R) 6. Enter "regedit" in the text box and click "OK". 7. Open the "Edit" drop-down menu and click "Find". 8. Search for the keyword "Skype". Delete all search results. After complete uninstallation please download and install the latest version of Skype from: http://www.skype.com/go/getskype-full * Choose "Save" not "Run/Open" So maybe sometimes contacting support is the best way to go...I'll have to remember it for future reference.... Quote
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