PC RECOVER

[AlecR]

Hello, last night I started a PC Recover on my Dell laptop, it was all going to plan and 75% complete then my grandson turned off my laptop.

I can no longer start it up, just keep getting error and told to press ctrl/alt/delete when I do this it just goes into a loop, I don't have the master disc

can you help?

[RandyL]

Hi Alec.

 

This is the worse thing that can happen. Turning off a computer during a reinstall and no disks.

 

What is the loop? What is the error? Details please.

 

What is the model and model number of the Dell?

 

There might be a way to reinstall from the recovery partition but the members or staff would need more details.

[AlecR]

HI

I have a inspiron 9300, on my screen is " a disk error occurred press ctrl+alt+del.

when i do this it starts to boot up and then goes back to the same message

[Armageddon]

Hi have you tried to press F11 during the boot process and see if you can acsess the recovery partition

[AlecR]

Yes, can't acces it, Will any Dell Disk work?

[Armageddon]

Alec

 

Have you tried control + F11 as soon as the Dell Laptop start to boot some older dells require both keys to be pressed to launch recovery. Hope this helps

 

Dave

[AlecR]

Hello yes done that, still will not boot up

[Plastic Nev]

At this point, it may be best to get in touch with Dell and ask for a disk, you will need the model number and also the service ticket number, you should find both on labels underneath.

You may have to pay for the disk, but it is not too expensive.

Unless someone else knows of a way round, I doubt that the recovery partition is now accessible.

Nev.

[Tootech]

Only thing I can think of is pulling the disk out, connecting to another machine as a slave and running a check disk - might work, but failing that Nev's solution is the cheapest one.

[AlecR]

Thanks all, will any dell disc work? or do i just install windows 7

[Tony D]

Just this week I reloaded a Dell Inspiron 9300. It had XP Media Center. Customer didn't have the disk. I used one from another Dell and it worked just fine.

[AlecR]

Great I'LL try that