AlecR Posted February 26, 2010 Posted February 26, 2010 Hello, last night I started a PC Recover on my Dell laptop, it was all going to plan and 75% complete then my grandson turned off my laptop. I can no longer start it up, just keep getting error and told to press ctrl/alt/delete when I do this it just goes into a loop, I don't have the master disc can you help? Quote
RandyL Posted February 26, 2010 Posted February 26, 2010 Hi Alec. This is the worse thing that can happen. Turning off a computer during a reinstall and no disks. What is the loop? What is the error? Details please. What is the model and model number of the Dell? There might be a way to reinstall from the recovery partition but the members or staff would need more details. Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
AlecR Posted February 26, 2010 Author Posted February 26, 2010 HI I have a inspiron 9300, on my screen is " a disk error occurred press ctrl+alt+del. when i do this it starts to boot up and then goes back to the same message Quote
Armageddon Posted February 27, 2010 Posted February 27, 2010 Hi have you tried to press F11 during the boot process and see if you can acsess the recovery partition Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
AlecR Posted February 28, 2010 Author Posted February 28, 2010 Yes, can't acces it, Will any Dell Disk work? Quote
Armageddon Posted February 28, 2010 Posted February 28, 2010 Alec Have you tried control + F11 as soon as the Dell Laptop start to boot some older dells require both keys to be pressed to launch recovery. Hope this helps Dave Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
AlecR Posted February 28, 2010 Author Posted February 28, 2010 Hello yes done that, still will not boot up Quote
Plastic Nev Posted February 28, 2010 Posted February 28, 2010 At this point, it may be best to get in touch with Dell and ask for a disk, you will need the model number and also the service ticket number, you should find both on labels underneath. You may have to pay for the disk, but it is not too expensive. Unless someone else knows of a way round, I doubt that the recovery partition is now accessible. Nev. Quote Need help with your computer problems? Then why not join Free PC Help. Register here. If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. -------------------------------------------------------------------- I have installed Windows, now how do I install the curtains? 😄
Tootech Posted February 28, 2010 Posted February 28, 2010 Only thing I can think of is pulling the disk out, connecting to another machine as a slave and running a check disk - might work, but failing that Nev's solution is the cheapest one. Quote
AlecR Posted February 28, 2010 Author Posted February 28, 2010 Thanks all, will any dell disc work? or do i just install windows 7 Quote
Tony D Posted February 28, 2010 Posted February 28, 2010 Just this week I reloaded a Dell Inspiron 9300. It had XP Media Center. Customer didn't have the disk. I used one from another Dell and it worked just fine. Quote Need help with your computer problems? Then why not join Free PC Help. Register here If Free PC Help has helped you then please consider a donation. Click here We are all members helping other members.Please return here where you may be able to help someone else.After all, no one knows everything and you may have the answer that someone needs.
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