Terry71

[terry71]

Hi. Since formatting my hard drive a couple of months ago I re-installed all drivers and software etc. Since that time an image appears on screen 'No support!':( . This disappears when I clickthe 'A' button on my monitor. It then re-appears when the PC is 'sleeping' after a period of inactivity and again disappears when the monitor button is pressed, when the worth 'auto' appears in red then goes away. This is irritating and would love some kind person to solve the problem for me. Thank you. Terry (F)

[maynardvdm]

Hi

 

When does this error message appear? When you run a program or is it just random?

 

If possible, could you tell us the exact error message.

 

Thank you.

[terry71]

Hi. Thanks for reply. It appears when I first boot up then re-appears when computer rests for a while. Each time it goes away when I click the 'A' button om my monitor then reappears again when computer inactive. It isnt an error message as such just a rectangle on screen showing the words 'no support with an exclamation mark. No Ok or cancel options. Hope this explains OK

[maynardvdm]

What size monitor do you have and what is the resolution set to?

 

Try changing it to 1024 X 768 to see if the error still appears.

[terry71]

What size monitor do you have and what is the resolution set to?

 

Try changing it to 1024 X 768 to see if the error still appears.

Monitor size is IBOX 17" flat screen. already set to 1024 x 768 res. refresh rate 85 Hertz. Cant find this problem in on-line 'Help' . Thankyou

[Plastic Nev]

This does sound like some sort of monitor problem rather than being linked to your recent re format and is probably coincidental.

Can you try the monitor on a different computer, just to see if there is any change?

Nev.

[terry71]

This does sound like some sort of monitor problem rather than being linked to your recent re format and is probably coincidental.

Can you try the monitor on a different computer, just to see if there is any change?

Nev.

No I cant do that as I dont have another computer to try it with. Most of my friends have laptops. Thank you anyway Nev. Any more ideas - it is so irritating because this image appears every time it is at rest for just a few minutes. I too think it is a monitor problem. What I cant understand is why it goes off when I press the A button on the monitor then re-appears later?

[Armageddon]

No I cant do that as I dont have another computer to try it with. Most of my friends have laptops. Thank you anyway Nev. Any more ideas - it is so irritating because this image appears every time it is at rest for just a few minutes. I too think it is a monitor problem. What I cant understand is why it goes off when I press the A button on the monitor then re-appears later?

 

Terry you can fit a monitor to a laptop to test it and see if you have the same problem

 

heres how

 

How to attach a monitor to a notebook - CNET Reviews

[terry71]

thanks to all who have replied re this problem of 'no support' Still trying to find the solution if there is anyone out there who can help

[Plastic Nev]

The one thing I think may be a part of the problem or even all of it, is the refresh rate being at 85Hz, that seems a bit high. Normal rate for my monitors are both 60Hz, try adjusting down to 60Hz. It may well be the monitor itself protesting that it cannot support that rate.

Nev.