Hid.dll problem/question....

[Guest Charles W.]

This morning my computer was acting strange. Normally, when the mouse is

moved, the desktop comes back. This morning the screen remained blank(even

the screensaver was not working).

 

After rebooting I get a message saying HID.dll is not a valid windows image

file.

I have no idea what happened except that now my APC ups is not loading at

boot up and if I try to reload the APC software i get another message that

says Failed to load dll: DRVUTIL. I don't know what to do to fix this.

[Guest Newbie Coder]

Re: Hid.dll problem/question....

 

Charles,

 

Speak to APC about PowerChute

 

HID - Human Interface Device (basically USB to you). Look into that area

 

Is the service stopped? START | RUN | 'services.msc' & press ENTER. Look for the HID

service running etc.

 

Are your other USB devices detected?

 

--

Newbie Coder

(It's just a name)

 

 

 

 

"Charles W." <CharlesW@discussions.microsoft.com> wrote in message

news:F07E2726-84EF-40F3-A4E4-F59895DCCAAE@microsoft.com...

> This morning my computer was acting strange. Normally, when the mouse is

> moved, the desktop comes back. This morning the screen remained blank(even

> the screensaver was not working).

>

> After rebooting I get a message saying HID.dll is not a valid windows image

> file.

> I have no idea what happened except that now my APC ups is not loading at

> boot up and if I try to reload the APC software i get another message that

> says Failed to load dll: DRVUTIL. I don't know what to do to fix this.

[Guest Charles W.]

Re: Hid.dll problem/question....

 

 

 

"Newbie Coder" wrote:

> Charles,

>

> Speak to APC about PowerChute

>

> HID - Human Interface Device (basically USB to you). Look into that area

>

> Is the service stopped? START | RUN | 'services.msc' & press ENTER. Look for the HID

> service running etc.

>

> Are your other USB devices detected?

>

> --

> Newbie Coder

> (It's just a name)

>

Last night I was able to get Windows running properly by running sfc

/scannow. This seemed to repair the HID.dll problem.

 

I uninstalled APC powerchute and reloaded it.

 

During the reinstall APC powerchute detected the previous installation of

Powerchute that was just uninstalled??

 

The program performed the uninstall again and then installed Powerchute

normally.

 

So far so good.

 

Now the Hibernate tab is gone from the power options menu.

 

????