problem with RDP printing

[Guest Elbryyan]

I have several 2003 R2 terminal servers in which users connect via a dumb

terminal to access the remote desktop. I'm having the issue with some users

where they connect to the desktop and network printers are mapped but if they

try to print anything they get an error that no printers are installed. It

started out as only users from remote locations as users locally in the

building have had no problem. However, I did have one user this morning

encounter this problem. If they connect via the ICA client then the printers

work but as we are phasing out Citrix we need the RDP printing to work for

them. Any help is appreciated.

[Guest Anubhav Kushwaha [MSFT]]

Re: problem with RDP printing

 

Please clarify if the problem is happening for all the users or only with a

specific set of users. Have you checked the configuration differences from

the users for whom the printers work vs. the others for whom they do not

work?

 

Some useful links can be -

1.

http://technet2.microsoft.com/windowsserver2008/en/library/484d57e7-feb4-4dcc-9d13-152c053516471033.mspx?mfr=true

2. http://support.microsoft.com/kb/911913

 

Regards

Anubhav K

 

PS. This posting is provided "AS IS" with no warranties, and confers no

rights

 

"Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message

news:1C399DAA-1675-41A7-8BDA-30F82EEF301B@microsoft.com...

>I have several 2003 R2 terminal servers in which users connect via a dumb

> terminal to access the remote desktop. I'm having the issue with some

> users

> where they connect to the desktop and network printers are mapped but if

> they

> try to print anything they get an error that no printers are installed. It

> started out as only users from remote locations as users locally in the

> building have had no problem. However, I did have one user this morning

> encounter this problem. If they connect via the ICA client then the

> printers

> work but as we are phasing out Citrix we need the RDP printing to work for

> them. Any help is appreciated.

[Guest Elbryyan]

Re: problem with RDP printing

 

The clients are all using a thin client to connect via an RDP Desktop session.

 

"Anubhav Kushwaha [MSFT]" wrote:

> Please clarify if the problem is happening for all the users or only with a

> specific set of users. Have you checked the configuration differences from

> the users for whom the printers work vs. the others for whom they do not

> work?

>

> Some useful links can be -

> 1.

> http://technet2.microsoft.com/windowsserver2008/en/library/484d57e7-feb4-4dcc-9d13-152c053516471033.mspx?mfr=true

> 2. http://support.microsoft.com/kb/911913

>

> Regards

> Anubhav K

>

> PS. This posting is provided "AS IS" with no warranties, and confers no

> rights

>

> "Elbryyan" <Elbryyan@discussions.microsoft.com> wrote in message

> news:1C399DAA-1675-41A7-8BDA-30F82EEF301B@microsoft.com...

> >I have several 2003 R2 terminal servers in which users connect via a dumb

> > terminal to access the remote desktop. I'm having the issue with some

> > users

> > where they connect to the desktop and network printers are mapped but if

> > they

> > try to print anything they get an error that no printers are installed. It

> > started out as only users from remote locations as users locally in the

> > building have had no problem. However, I did have one user this morning

> > encounter this problem. If they connect via the ICA client then the

> > printers

> > work but as we are phasing out Citrix we need the RDP printing to work for

> > them. Any help is appreciated.

>

>

>