Guest Newbie Posted March 12, 2008 Posted March 12, 2008 Hello, We have Windows 2003 server w/ISA 2004 installed. We can use remote desktop connect to all workstations. About 2~3 weeks ago, we can not use remote desktop any more. The ISA is working fine and we did not change any ISA setting. How can we solve this problem? Thanks
Guest Newbie Posted March 12, 2008 Posted March 12, 2008 RE: Can't use remote desktop Hello, Is this possible to use regedit.exe to connect to workstations and check the remote desktop connection? Thanks "Newbie" wrote: > Hello, > > We have Windows 2003 server w/ISA 2004 installed. > We can use remote desktop connect to all workstations. > About 2~3 weeks ago, we can not use remote desktop any more. > > The ISA is working fine and we did not change any ISA setting. > > How can we solve this problem? > > Thanks
Guest Pegasus \(MVP\) Posted March 12, 2008 Posted March 12, 2008 Re: Can't use remote desktop "Newbie" <Newbie@discussions.microsoft.com> wrote in message news:003517B5-2CB1-4759-B393-DA4F86CC574D@microsoft.com... > Hello, > > We have Windows 2003 server w/ISA 2004 installed. > We can use remote desktop connect to all workstations. > About 2~3 weeks ago, we can not use remote desktop any more. > > The ISA is working fine and we did not change any ISA setting. > > How can we solve this problem? > > Thanks You need to say if you're using Remote Desktop from inside or from outside your network. Your first step should be to check if the RDP host responds to a telnet command: telnet YourHost 3389 You can use regedit to access a remote registry but you must know what you're going to change.
Guest Newbie Posted March 12, 2008 Posted March 12, 2008 Re: Can't use remote desktop Hello, I am from outside remote to Windows 2003 Server then using Windows 2003 Sever to connect to local workstations. I can connect to server but I can not connect to workstations from server. I could do it before. But something happen, I can't connect anything except server. I can ping local address i.e. 192.168.1.1, workstation name i.e. ws-100, RDP port 3389 is open. All workstation remote desktop is enabled. Thanks "Pegasus (MVP)" wrote: > > "Newbie" <Newbie@discussions.microsoft.com> wrote in message > news:003517B5-2CB1-4759-B393-DA4F86CC574D@microsoft.com... > > Hello, > > > > We have Windows 2003 server w/ISA 2004 installed. > > We can use remote desktop connect to all workstations. > > About 2~3 weeks ago, we can not use remote desktop any more. > > > > The ISA is working fine and we did not change any ISA setting. > > > > How can we solve this problem? > > > > Thanks > > You need to say if you're using Remote Desktop from > inside or from outside your network. > > Your first step should be to check if the RDP host responds > to a telnet command: > telnet YourHost 3389 > > You can use regedit to access a remote registry but you must > know what you're going to change. > > >
Guest Pegasus \(MVP\) Posted March 12, 2008 Posted March 12, 2008 Re: Can't use remote desktop You write "I can connect to the server". I assume this means that you can establish a Remote Desktop session on the server. Is this correct? What then is the exact process you use to establish a Remote Desktop session on the workstation? Please give full details! You write "I can ping local address i.e. 192.168.1.1, workstation name i.e. ws-100, RDP port 3389 is open. All workstation remote desktop is enabled." This may well be so but you MUST verify this with telnet.exe, as per my first reply. "Newbie" <Newbie@discussions.microsoft.com> wrote in message news:CBA2EDBF-98E0-4A39-8CEF-D659270C00D3@microsoft.com... > Hello, > > I am from outside remote to Windows 2003 Server then using Windows 2003 > Sever to connect to local workstations. > > I can connect to server but I can not connect to workstations from server. > I could do it before. But something happen, I can't connect anything > except > server. > > I can ping local address i.e. 192.168.1.1, workstation name i.e. ws-100, > RDP > port 3389 is open. All workstation remote desktop is enabled. > > Thanks > > > "Pegasus (MVP)" wrote: > >> >> "Newbie" <Newbie@discussions.microsoft.com> wrote in message >> news:003517B5-2CB1-4759-B393-DA4F86CC574D@microsoft.com... >> > Hello, >> > >> > We have Windows 2003 server w/ISA 2004 installed. >> > We can use remote desktop connect to all workstations. >> > About 2~3 weeks ago, we can not use remote desktop any more. >> > >> > The ISA is working fine and we did not change any ISA setting. >> > >> > How can we solve this problem? >> > >> > Thanks >> >> You need to say if you're using Remote Desktop from >> inside or from outside your network. >> >> Your first step should be to check if the RDP host responds >> to a telnet command: >> telnet YourHost 3389 >> >> You can use regedit to access a remote registry but you must >> know what you're going to change. >> >> >>
Guest Kerry Brown Posted March 12, 2008 Posted March 12, 2008 Re: Can't use remote desktop Is the server a Small Business Server 2003? If it is are you using Remote Web Workplace? If it's not are you using a VPN to connect to the server? -- Kerry Brown Microsoft MVP - Windows Desktop Experience http://www.vistahelp.ca/phpBB2/ "Newbie" <Newbie@discussions.microsoft.com> wrote in message news:CBA2EDBF-98E0-4A39-8CEF-D659270C00D3@microsoft.com... > Hello, > > I am from outside remote to Windows 2003 Server then using Windows 2003 > Sever to connect to local workstations. > > I can connect to server but I can not connect to workstations from server. > I could do it before. But something happen, I can't connect anything > except > server. > > I can ping local address i.e. 192.168.1.1, workstation name i.e. ws-100, > RDP > port 3389 is open. All workstation remote desktop is enabled. > > > > > Thanks > > > > > > "Pegasus (MVP)" wrote: > >> >> "Newbie" <Newbie@discussions.microsoft.com> wrote in message >> news:003517B5-2CB1-4759-B393-DA4F86CC574D@microsoft.com... >> > Hello, >> > >> > We have Windows 2003 server w/ISA 2004 installed. >> > We can use remote desktop connect to all workstations. >> > About 2~3 weeks ago, we can not use remote desktop any more. >> > >> > The ISA is working fine and we did not change any ISA setting. >> > >> > How can we solve this problem? >> > >> > Thanks >> >> You need to say if you're using Remote Desktop from >> inside or from outside your network. >> >> Your first step should be to check if the RDP host responds >> to a telnet command: >> telnet YourHost 3389 >> >> You can use regedit to access a remote registry but you must >> know what you're going to change. >> >> >>
Guest Newbie Posted March 12, 2008 Posted March 12, 2008 Re: Can't use remote desktop Hello, Our company has a branch office at SF. In SF office, we have one Windows 2003 standard server w/ISA 2004 standard installed. We also have 10 workstations in SF office. Server has 2 NICs. One NIC is public address, One NIC is 192.168.1.1 All workstations' operating system are Windows XP Pro w/SP2 installed. IP from 192.168.1.11 to 192.168.1.20 Name from WS11 to WS20 Remote Desktop enabled. I can connect to SF's server from LA, then from SF's server connect to SF's workstations. I don't have any problem until 2~3 weeks ago. I can not connect to workstations any more. I didn't change any ISA setting. RDP open for all workstations. Thanks "Kerry Brown" wrote: > Is the server a Small Business Server 2003? If it is are you using Remote > Web Workplace? If it's not are you using a VPN to connect to the server? > > -- > Kerry Brown > Microsoft MVP - Windows Desktop Experience > http://www.vistahelp.ca/phpBB2/ > > > > "Newbie" <Newbie@discussions.microsoft.com> wrote in message > news:CBA2EDBF-98E0-4A39-8CEF-D659270C00D3@microsoft.com... > > Hello, > > > > I am from outside remote to Windows 2003 Server then using Windows 2003 > > Sever to connect to local workstations. > > > > I can connect to server but I can not connect to workstations from server. > > I could do it before. But something happen, I can't connect anything > > except > > server. > > > > I can ping local address i.e. 192.168.1.1, workstation name i.e. ws-100, > > RDP > > port 3389 is open. All workstation remote desktop is enabled. > > > > > > > > > > Thanks > > > > > > > > > > > > "Pegasus (MVP)" wrote: > > > >> > >> "Newbie" <Newbie@discussions.microsoft.com> wrote in message > >> news:003517B5-2CB1-4759-B393-DA4F86CC574D@microsoft.com... > >> > Hello, > >> > > >> > We have Windows 2003 server w/ISA 2004 installed. > >> > We can use remote desktop connect to all workstations. > >> > About 2~3 weeks ago, we can not use remote desktop any more. > >> > > >> > The ISA is working fine and we did not change any ISA setting. > >> > > >> > How can we solve this problem? > >> > > >> > Thanks > >> > >> You need to say if you're using Remote Desktop from > >> inside or from outside your network. > >> > >> Your first step should be to check if the RDP host responds > >> to a telnet command: > >> telnet YourHost 3389 > >> > >> You can use regedit to access a remote registry but you must > >> know what you're going to change. > >> > >> > >> >
Guest Kerry Brown Posted March 13, 2008 Posted March 13, 2008 Re: Can't use remote desktop "Newbie" <Newbie@discussions.microsoft.com> wrote in message news:87E90ECD-D6BB-4CD0-8BBA-CCB1106C4585@microsoft.com... > Hello, > > Our company has a branch office at SF. > > In SF office, we have one Windows 2003 standard server w/ISA 2004 standard > installed. We also have 10 workstations in SF office. > > Server has 2 NICs. One NIC is public address, One NIC is 192.168.1.1 > > All workstations' operating system are Windows XP Pro w/SP2 installed. > IP from 192.168.1.11 to 192.168.1.20 > Name from WS11 to WS20 > Remote Desktop enabled. > > I can connect to SF's server from LA, then from SF's server connect to > SF's > workstations. > > I don't have any problem until 2~3 weeks ago. I can not connect to > workstations any more. > > I didn't change any ISA setting. RDP open for all workstations. > See Pegasus' first reply about the telnet test. -- Kerry Brown Microsoft MVP - Windows Desktop Experience http://www.vistahelp.ca/phpBB2/
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