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windows xp activation madness!!!


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Guest carparkno1
Posted

I recently wiped my Hard Drive, and went to reinstall Windows XP. I have the

OEM CD that came with my ACER pc here in the United Kingdom.

 

When I reinstalled, it asked me to activate Windows. After much trouble, I

got the installation key needed. I phoned Microsoft's automated line, and

punched in the numbers. In turn, it gave me my activation code. i tapped this

in, and windows was activated.... except....

 

Now, when I click on "Owner" at the login screen, it says I need to activate

windows xp! When I click yes, it then says windows is activated. When I then

go to log in, it says it needs activating, and so on and so forth. I am

continually stuck between those two screens, and cannot get into windows!

 

I tried microsoft, who were beyond useless, and could not give me a new code

or anything.

 

Any suggestions as to what i can do?!?!?

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Guest Carey Frisch  [MVP]
Posted

Re: windows xp activation madness!!!

 

Please follow this troubleshooting procedure:

 

1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

 

2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

 

3. Next, visit the following website and create a post in the "WGA Validation Problems" forum

and paste the results of the WGA Diagnostic Data in a detailed post.

http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

 

4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

 

 

--

Carey Frisch

Microsoft MVP

Windows Shell/User

 

---------------------------------------------------------------

 

"carparkno1" wrote:

 

I recently wiped my Hard Drive, and went to reinstall Windows XP. I have the

OEM CD that came with my ACER pc here in the United Kingdom.

 

When I reinstalled, it asked me to activate Windows. After much trouble, I

got the installation key needed. I phoned Microsoft's automated line, and

punched in the numbers. In turn, it gave me my activation code. i tapped this

in, and windows was activated.... except....

 

Now, when I click on "Owner" at the login screen, it says I need to activate

windows xp! When I click yes, it then says windows is activated. When I then

go to log in, it says it needs activating, and so on and so forth. I am

continually stuck between those two screens, and cannot get into windows!

 

I tried microsoft, who were beyond useless, and could not give me a new code

or anything.

 

Any suggestions as to what i can do?!?!?

Guest carparkno1
Posted

Re: windows xp activation madness!!!

 

Hi Carey,

 

Thanks for your reply. Unfortunately I cannot actually get into Windows xp

at all!!

 

I cannot get into the main screen, I am stuck continually at the welcome

screen where it says "owner" and has the little guitar icon you click on to

go into windows. I cannot run the diagnostic tool as I cannot enter windows

xp, I am writing this from another pc.

 

Any suggestions?

 

I think maybe I need a new activation key? I can provide you with my Windows

product code etc if that helps?

 

Many thanks,

 

Simon.

 

 

 

"Carey Frisch [MVP]" wrote:

> Please follow this troubleshooting procedure:

>

> 1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

>

> 2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

>

> 3. Next, visit the following website and create a post in the "WGA Validation Problems" forum

> and paste the results of the WGA Diagnostic Data in a detailed post.

> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

>

> 4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

>

>

> --

> Carey Frisch

> Microsoft MVP

> Windows Shell/User

>

> ---------------------------------------------------------------

>

> "carparkno1" wrote:

>

> I recently wiped my Hard Drive, and went to reinstall Windows XP. I have the

> OEM CD that came with my ACER pc here in the United Kingdom.

>

> When I reinstalled, it asked me to activate Windows. After much trouble, I

> got the installation key needed. I phoned Microsoft's automated line, and

> punched in the numbers. In turn, it gave me my activation code. i tapped this

> in, and windows was activated.... except....

>

> Now, when I click on "Owner" at the login screen, it says I need to activate

> windows xp! When I click yes, it then says windows is activated. When I then

> go to log in, it says it needs activating, and so on and so forth. I am

> continually stuck between those two screens, and cannot get into windows!

>

> I tried microsoft, who were beyond useless, and could not give me a new code

> or anything.

>

> Any suggestions as to what i can do?!?!?

>

Guest Carey Frisch  [MVP]
Posted

Re: windows xp activation madness!!!

 

Windows XP Logs You Off When You Try to Activate the Product

http://support.microsoft.com/kb/330136/en-us

 

Are you sure you used the Acer Windows XP recovery CD for installation?

https://secure3.tx.acer.com/RCD/Main.aspx

 

--

Carey Frisch

Microsoft MVP

Windows Shell/User

 

---------------------------------------------------------------

 

"carparkno1" wrote:

 

I recently wiped my Hard Drive, and went to reinstall Windows XP. I have the

OEM CD that came with my ACER pc here in the United Kingdom.

 

When I reinstalled, it asked me to activate Windows. After much trouble, I

got the installation key needed. I phoned Microsoft's automated line, and

punched in the numbers. In turn, it gave me my activation code. i tapped this

in, and windows was activated.... except....

 

Now, when I click on "Owner" at the login screen, it says I need to activate

windows xp! When I click yes, it then says windows is activated. When I then

go to log in, it says it needs activating, and so on and so forth. I am

continually stuck between those two screens, and cannot get into windows!

 

I tried microsoft, who were beyond useless, and could not give me a new code

or anything.

 

Any suggestions as to what i can do?!?!?

Guest Colin Barnhorst
Posted

Re: windows xp activation madness!!!

 

Do NOT give others your codes. Only provide those to a Microsoft agent when

requested.

 

 

"carparkno1" <carparkno1@discussions.microsoft.com> wrote in message

news:3E1D2C68-CDEC-4FC3-A0E4-574FDC3B355C@microsoft.com...

> Hi Carey,

>

> Thanks for your reply. Unfortunately I cannot actually get into Windows xp

> at all!!

>

> I cannot get into the main screen, I am stuck continually at the welcome

> screen where it says "owner" and has the little guitar icon you click on

> to

> go into windows. I cannot run the diagnostic tool as I cannot enter

> windows

> xp, I am writing this from another pc.

>

> Any suggestions?

>

> I think maybe I need a new activation key? I can provide you with my

> Windows

> product code etc if that helps?

>

> Many thanks,

>

> Simon.

>

>

>

> "Carey Frisch [MVP]" wrote:

>

>> Please follow this troubleshooting procedure:

>>

>> 1. Download and run the MGA Diagnostic Tool:

>> http://go.microsoft.com/fwlink/?linkid=52012

>>

>> 2. After running the MGA Diagnostic Tool, click on the "Windows" tab and

>> then click on "Copy".

>>

>> 3. Next, visit the following website and create a post in the "WGA

>> Validation Problems" forum

>> and paste the results of the WGA Diagnostic Data in a detailed post.

>> http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

>>

>> 4. A WGA troubleshooting specialist will analyze the data and recommend

>> an appropriate solution.

>>

>>

>> --

>> Carey Frisch

>> Microsoft MVP

>> Windows Shell/User

>>

>> ---------------------------------------------------------------

>>

>> "carparkno1" wrote:

>>

>> I recently wiped my Hard Drive, and went to reinstall Windows XP. I have

>> the

>> OEM CD that came with my ACER pc here in the United Kingdom.

>>

>> When I reinstalled, it asked me to activate Windows. After much trouble,

>> I

>> got the installation key needed. I phoned Microsoft's automated line, and

>> punched in the numbers. In turn, it gave me my activation code. i tapped

>> this

>> in, and windows was activated.... except....

>>

>> Now, when I click on "Owner" at the login screen, it says I need to

>> activate

>> windows xp! When I click yes, it then says windows is activated. When I

>> then

>> go to log in, it says it needs activating, and so on and so forth. I am

>> continually stuck between those two screens, and cannot get into windows!

>>

>> I tried microsoft, who were beyond useless, and could not give me a new

>> code

>> or anything.

>>

>> Any suggestions as to what i can do?!?!?

>>

Guest carparkno1
Posted

RE: windows xp activation madness!!!

 

Hi,

 

I have tried this before, it is the OEM disc that came with my pc. Is it

possible to get a new copy of windows? Or possibly a new activation key?

Reinstalling does not work. This is a genuine windows cd, would you like the

25 digit code that came with it?

 

"carparkno1" wrote:

> I recently wiped my Hard Drive, and went to reinstall Windows XP. I have the

> OEM CD that came with my ACER pc here in the United Kingdom.

>

> When I reinstalled, it asked me to activate Windows. After much trouble, I

> got the installation key needed. I phoned Microsoft's automated line, and

> punched in the numbers. In turn, it gave me my activation code. i tapped this

> in, and windows was activated.... except....

>

> Now, when I click on "Owner" at the login screen, it says I need to activate

> windows xp! When I click yes, it then says windows is activated. When I then

> go to log in, it says it needs activating, and so on and so forth. I am

> continually stuck between those two screens, and cannot get into windows!

>

> I tried microsoft, who were beyond useless, and could not give me a new code

> or anything.

>

> Any suggestions as to what i can do?!?!?

Guest Daave
Posted

Re: windows xp activation madness!!!

 

carparkno1 wrote:

> I have tried this before, it is the OEM disc that came with my pc. Is

> it possible to get a new copy of windows? Or possibly a new

> activation key? Reinstalling does not work. This is a genuine windows

> cd, would you like the 25 digit code that came with it?

 

NEVER, NEVER, NEVER post your product key in a public forum of any kind

(including newsgroups) !!!!!

Guest carparkno1
Posted

Re: windows xp activation madness!!!

 

Point taken, but I really am at the end of my tether here. i am told that my

activation is okay, but then told I need to activate, and so on and so forth.

I cannot get into windows xp and it is driving me nuts! When i phone

microsoft, they will not give me a new activation, and reinstalling or

recovering makes no difference. i am permanently stuck! My worry is that if I

decided to upgrade to vista, would I need to buy the full product because my

xp is not working correctly, I do not want to buy the upgrade version only

for it to fail to install.

 

Thanks,

 

Simon

 

"Daave" wrote:

> carparkno1 wrote:

>

> > I have tried this before, it is the OEM disc that came with my pc. Is

> > it possible to get a new copy of windows? Or possibly a new

> > activation key? Reinstalling does not work. This is a genuine windows

> > cd, would you like the 25 digit code that came with it?

>

> NEVER, NEVER, NEVER post your product key in a public forum of any kind

> (including newsgroups) !!!!!

>

>

>

Guest Daave
Posted

Re: windows xp activation madness!!!

 

carparkno1 wrote:

> "Daave" wrote:

>

>> carparkno1 wrote:

>>

>>> I have tried this before, it is the OEM disc that came with my pc.

>>> Is it possible to get a new copy of windows? Or possibly a new

>>> activation key? Reinstalling does not work. This is a genuine

>>> windows cd, would you like the 25 digit code that came with it?

>>

>> NEVER, NEVER, NEVER post your product key in a public forum of any

>> kind (including newsgroups) !!!!!

> Point taken, but I really am at the end of my tether here. i am told

> that my activation is okay, but then told I need to activate, and so

> on and so forth. I cannot get into windows xp and it is driving me

> nuts! When i phone microsoft, they will not give me a new activation,

> and reinstalling or recovering makes no difference. i am permanently

> stuck! My worry is that if I decided to upgrade to vista, would I

> need to buy the full product because my xp is not working correctly,

> I do not want to buy the upgrade version only for it to fail to

> install.

 

If you post your key, then *anyone* can use it, which means once you

resolve this particular problem, you will have a new problem -- you will

have to prove this is *your* key. And if it's made public knowledge,

someone else can try to use it again, and if they are successful, you're

back to square one.

 

Describe this OEM disc. Is it a branded OEM installation disc? Or is it

a recovery or restore disc? I assume it's the latter, but we need to

know for sure.

 

Assuming you actually have an installation disc, were you attempting a

clean install? (I believe that is what you had indicated.) If so, you

need to make sure that at step #15 of the instructions on this page:

 

http://www.michaelstevenstech.com/cleanxpinstall.html

 

you are making sure that when your PC reboots, it *doesn't* boot off the

CD (as it did the first time).

 

Better yet: why don't you just give us the model/number of this Acer?

Maybe someone here is familiar with the quirks of that particular model.

And can you post a link to the *exact* instructions you followed?

Perhaps you missed a step.

 

FWIW, I turned up the following pages while Googling that may be worth

looking at:

 

http://rickrogers.org/fixes.htm#Activation

 

http://groups.google.com/group/microsoft.public.windowsxp.general/msg/9d889782cb6ce418

Guest HeyBub
Posted

Re: windows xp activation madness!!!

 

carparkno1 wrote:

> I recently wiped my Hard Drive, and went to reinstall Windows XP. I

> have the OEM CD that came with my ACER pc here in the United Kingdom.

>

> When I reinstalled, it asked me to activate Windows. After much

> trouble, I got the installation key needed. I phoned Microsoft's

> automated line, and punched in the numbers. In turn, it gave me my

> activation code. i tapped this in, and windows was activated....

> except....

 

Why would there be "much trouble" in obtaining the installation key. It's on

a sticker attached to the machine.

 

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