xp shuts down but doesnt turn off,, doesnt restart either in normal or safe mode!

[Timmah726]

the story begins... i go to reformat my pc ... windows xp disk in clear partition format ard drvie. then install xp. wen it gets to finishing i find out tht when i try to restart my pc it will not restart . the "windows shutting down screen" disapears like normal then it jus does nothing stays humming away as if its still on ... same with shutting down or tring to put it into sleep./... jus doesnt actuly stop the harddrives/ fans the actul unit wont shut down ... have no idea whts gone wrong...

[Jelly Bean]

Hello and welcome.

 

During the install did you leave the disk in untill you actualy managed to logon to windows?

 

Are you sure it is not updates installing while shutting down?As this can result in what appears to be a black screen and the PC not turning off?

[Timmah726]

erm i think so. but i reformatted another computer and tht shuts down fine...

and its not updates :mad: this is a real annoyance

[Jelly Bean]

Annoying I know babe.

 

Could I ask why was the reason you formatted?

 

Are you able to get into BIOS and load defaults,save and exit?

 

Does the hard drive show in BIOS?

 

Is your XP install disk a copy or is it a retail diek or OEM?

 

Has this disk been used on more than one computer if it is a copy or a retail disk?

 

Did you use the same COA key on more than one computer?

[Timmah726]

because of so much crap built up... and was going slow etc.etc sum things wuldnt b removed properly.. wanted a fresh start...

i can enter bios and tht and do everything as normal.. it shuts down but doesnt turn off.. weird... and restrt sleep dont work....

erm i think so... erm i load defults save and exit,, then the computer doesnt load... cos i have to enable the "nvidia raid settings" erm dunno if that helps

 

its oem disk

 

i hav used it on another few computers . yeh ... using the same code it came with... and its worked fine on those computers i dont have the shutdown problem... well i did on my dads old pc it had this same problem but jus installed it on his new pc and it works fine ( except im having trouble gettin the sound driver for his comp) thts a dif story not as difficult as this

 

hope this info helps you or any1 else

[Jelly Bean]

This could be a corrupt install I would sugest a full resinstall deleteing the partition then creating a new one then install.Or an issue with power options.

 

Have you tried a reinstall?

 

However if you used the same COA key on each computer it is only a matter of time before Microsoft sends a certain update down the internet shutting off computers.They have cottoned on to the fact of using the same COA key many times and this update they send can limit the operating system,shut it down or send it into a loop.This possibly what has happened.

 

It seems to happen more to Intel processors rather than AMD.

[Timmah726]

yeh i done this a second time deleted the partition created new one haveing to format drive.. etc... wuldnt know how to solve the power issue one.. but a while back i did have a cmos checksum error... not sure why but leaving the pc on jus by plug stopped tht happening

 

ahhh thats not fair im in the same household and paid good money for it.. :( damn bill gates.

have an amd processor lol .... hmmm my m8 reconned tht fuse culda gone on the circuitbord or sumin like that ..... sorry for my slang

[Timmah726]

thanks for your help anyways

[RandyL]

If you are getting a CMOS Checksum error it might be the CMOS battery.

 

If your machine was getting slow and the reinstall caused this problem it might be one of your hard drives on your RAID setup is bad.

 

On most brands of computers if you're using a recovery disk instead of a full installation disk your computer may not match the disk.

 

Either way like Jelly Bean said you will need to obtain a version of Windows with a brand new key.

 

1. Try a new battery which is cheap.

 

2. Run a hard drive test. Most drive manufacturers supply a download that you can make an ISO disk from. I find these programs to be better than chkdsk.

 

3. You might need to purchase a full installation with a new key which you need to do anyway to be in compliance with Microsofts licensing rules.

[Timmah726]

well i definatly need a one of those batteries lol ... erm thanks tht seems like it will work wht uve said... thanks so much i will get back to u as soon as i can manage to get these stages done and tested :)