KB948496, 2003 x64 server stops net functions

[Guest Thomas T]

A 2003 x64 server provides since last patch tuesday no net functionality

anymore.

 

Error:

 

All services run

No entries in the event log

Ping to the server goes

No RDP

No "Net View"

....

 

KB948496 patch has been installed. After uninstalling the patch everything

was fine again.

This patch probably at least for some x64 machines is not recommended. In my

case this is a HP385 G2, AMD64

[Guest Pat B]

RE: KB948496, 2003 x64 server stops net functions

 

I got the same problem with an HP DL380 G5...

 

--

Pat B

 

 

"Thomas T" wrote:

> A 2003 x64 server provides since last patch tuesday no net functionality

> anymore.

>

> Error:

>

> All services run

> No entries in the event log

> Ping to the server goes

> No RDP

> No "Net View"

> ...

>

> KB948496 patch has been installed. After uninstalling the patch everything

> was fine again.

> This patch probably at least for some x64 machines is not recommended. In my

> case this is a HP385 G2, AMD64

[Guest Thomas T]

RE: KB948496, 2003 x64 server stops net functions

 

Have you talked to microsoft or to hewlett packard about this. I do not

undertsand why there seem to be just me and you and that guy in the german

newsgroup who suffer from this problem.

 

T.

 

"Pat B" wrote:

> I got the same problem with an HP DL380 G5...

>

> --

> Pat B

>

>

> "Thomas T" wrote:

>

> > A 2003 x64 server provides since last patch tuesday no net functionality

> > anymore.

> >

> > Error:

> >

> > All services run

> > No entries in the event log

> > Ping to the server goes

> > No RDP

> > No "Net View"

> > ...

> >

> > KB948496 patch has been installed. After uninstalling the patch everything

> > was fine again.

> > This patch probably at least for some x64 machines is not recommended. In my

> > case this is a HP385 G2, AMD64

[Guest Pat B]

RE: KB948496, 2003 x64 server stops net functions

 

No, I don't talk to any one... I just uninstall the update and I block it

from future installation. I will try to talk with someone from HP today.

--

Pat B

 

 

"Thomas T" wrote:

> Have you talked to microsoft or to hewlett packard about this. I do not

> undertsand why there seem to be just me and you and that guy in the german

> newsgroup who suffer from this problem.

>

> T.

>

> "Pat B" wrote:

>

> > I got the same problem with an HP DL380 G5...

> >

> > --

> > Pat B

> >

> >

> > "Thomas T" wrote:

> >

> > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > anymore.

> > >

> > > Error:

> > >

> > > All services run

> > > No entries in the event log

> > > Ping to the server goes

> > > No RDP

> > > No "Net View"

> > > ...

> > >

> > > KB948496 patch has been installed. After uninstalling the patch everything

> > > was fine again.

> > > This patch probably at least for some x64 machines is not recommended. In my

> > > case this is a HP385 G2, AMD64

[Guest Thomas T]

RE: KB948496, 2003 x64 server stops net functions

 

Yesterday I found a thread in the HP Business Support Forums. There they say

that it is the Broadcom NIC driver in some of the newer HP Servers. One guy

got a ftp link in order to fetch a driver that is not yet downloadable via

http://www.hp.....

 

Thomas

 

"Pat B" wrote:

> No, I don't talk to any one... I just uninstall the update and I block it

> from future installation. I will try to talk with someone from HP today.

> --

> Pat B

>

>

> "Thomas T" wrote:

>

> > Have you talked to microsoft or to hewlett packard about this. I do not

> > undertsand why there seem to be just me and you and that guy in the german

> > newsgroup who suffer from this problem.

> >

> > T.

> >

> > "Pat B" wrote:

> >

> > > I got the same problem with an HP DL380 G5...

> > >

> > > --

> > > Pat B

> > >

> > >

> > > "Thomas T" wrote:

> > >

> > > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > > anymore.

> > > >

> > > > Error:

> > > >

> > > > All services run

> > > > No entries in the event log

> > > > Ping to the server goes

> > > > No RDP

> > > > No "Net View"

> > > > ...

> > > >

> > > > KB948496 patch has been installed. After uninstalling the patch everything

> > > > was fine again.

> > > > This patch probably at least for some x64 machines is not recommended. In my

> > > > case this is a HP385 G2, AMD64

[Guest thefatman]

RE: KB948496, 2003 x64 server stops net functions

 

I have 2 identical HP DL360G5's it went on fine on one but I got the complete

network lock out on the other.

--

John C

SCVO Edinburhj

 

 

"Thomas T" wrote:

> Yesterday I found a thread in the HP Business Support Forums. There they say

> that it is the Broadcom NIC driver in some of the newer HP Servers. One guy

> got a ftp link in order to fetch a driver that is not yet downloadable via

> http://www.hp.....

>

> Thomas

>

> "Pat B" wrote:

>

> > No, I don't talk to any one... I just uninstall the update and I block it

> > from future installation. I will try to talk with someone from HP today.

> > --

> > Pat B

> >

> >

> > "Thomas T" wrote:

> >

> > > Have you talked to microsoft or to hewlett packard about this. I do not

> > > undertsand why there seem to be just me and you and that guy in the german

> > > newsgroup who suffer from this problem.

> > >

> > > T.

> > >

> > > "Pat B" wrote:

> > >

> > > > I got the same problem with an HP DL380 G5...

> > > >

> > > > --

> > > > Pat B

> > > >

> > > >

> > > > "Thomas T" wrote:

> > > >

> > > > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > > > anymore.

> > > > >

> > > > > Error:

> > > > >

> > > > > All services run

> > > > > No entries in the event log

> > > > > Ping to the server goes

> > > > > No RDP

> > > > > No "Net View"

> > > > > ...

> > > > >

> > > > > KB948496 patch has been installed. After uninstalling the patch everything

> > > > > was fine again.

> > > > > This patch probably at least for some x64 machines is not recommended. In my

> > > > > case this is a HP385 G2, AMD64

[Guest AussieBob]

RE: KB948496, 2003 x64 server stops net functions

 

I had the same problem.

HP servers but the OS is standard 32 bit 2003 SP2

Uninstalled and all OK again

 

"Thomas T" wrote:

> A 2003 x64 server provides since last patch tuesday no net functionality

> anymore.

>

> Error:

>

> All services run

> No entries in the event log

> Ping to the server goes

> No RDP

> No "Net View"

> ...

>

> KB948496 patch has been installed. After uninstalling the patch everything

> was fine again.

> This patch probably at least for some x64 machines is not recommended. In my

> case this is a HP385 G2, AMD64

[Guest Thomas T]

RE: KB948496, 2003 x64 server stops net functions

 

Now I have asked HP if thy are aware of the problem and when there will be a

new driver for the NC373i.

 

Thomas

 

"AussieBob" wrote:

> I had the same problem.

> HP servers but the OS is standard 32 bit 2003 SP2

> Uninstalled and all OK again

>

> "Thomas T" wrote:

>

> > A 2003 x64 server provides since last patch tuesday no net functionality

> > anymore.

> >

> > Error:

> >

> > All services run

> > No entries in the event log

> > Ping to the server goes

> > No RDP

> > No "Net View"

> > ...

> >

> > KB948496 patch has been installed. After uninstalling the patch everything

> > was fine again.

> > This patch probably at least for some x64 machines is not recommended. In my

> > case this is a HP385 G2, AMD64

[Guest tmhalligan@gmail.com]

Re: KB948496, 2003 x64 server stops net functions

 

 

Issue is related with the SNP that came with 2003 SP2

 

You do not need to uninstall SP2 to fix

 

To fix perform the following

 

Change the following registry key values to "0" and reboot

 

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

 

EnableRSS == 0

 

EnableTCPA == 0

 

Enabletcpchimney == 0

 

 

The issue is the Broadcom drivers for the HP NC373i adapters (Among

others) HP has released updated drivers but they do not always work.

See the following link for a blow by blow:

 

http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1153566

 

 

 

 

 

 

 

On Mar 31, 6:09 am, Thomas T <Thom...@discussions.microsoft.com>

wrote:

> Now I have askedHPif thy are aware of the problem and when there will be a

> new driver for theNC373i.

>

> Thomas

>

> "AussieBob" wrote:

> > I had the same problem.

> >HPservers but the OS is standard 32 bit 2003 SP2

> > Uninstalled and all OK again

>

> > "Thomas T" wrote:

>

> > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > anymore.

>

> > > Error:

>

> > > All services run

> > > No entries in the event log

> > > Ping to the server goes

> > > No RDP

> > > No "Net View"

> > > ...

>

> > > KB948496 patch has been installed. After uninstalling the patch everything

> > > was fine again.

> > > This patch probably at least for some x64 machines is not recommended. In my

> > > case this is a HP385 G2, AMD64

[Guest Thomas T]

Re: KB948496, 2003 x64 server stops net functions

 

Hi,

 

as I said in my post from 3/19/2008 "... found a thread in the HP Business

Support Forums. There they say

that it is the Broadcom NIC driver in some of the newer HP ..."

 

Ok, you found that thread. But what remains for me is that I am still not

sure about a save way to fix this issue. In the thread there is said that

implementing KB948496 will help. For me with this patch the trouble began.

 

Regards Thomas

 

 

"tmhalligan@gmail.com" wrote:

>

> Issue is related with the SNP that came with 2003 SP2

>

> You do not need to uninstall SP2 to fix

>

> To fix perform the following

>

> Change the following registry key values to "0" and reboot

>

> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

>

> EnableRSS == 0

>

> EnableTCPA == 0

>

> Enabletcpchimney == 0

>

>

> The issue is the Broadcom drivers for the HP NC373i adapters (Among

> others) HP has released updated drivers but they do not always work.

> See the following link for a blow by blow:

>

> http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1153566

>

>

>

>

>

>

>

> On Mar 31, 6:09 am, Thomas T <Thom...@discussions.microsoft.com>

> wrote:

> > Now I have askedHPif thy are aware of the problem and when there will be a

> > new driver for theNC373i.

> >

> > Thomas

> >

> > "AussieBob" wrote:

> > > I had the same problem.

> > >HPservers but the OS is standard 32 bit 2003 SP2

> > > Uninstalled and all OK again

> >

> > > "Thomas T" wrote:

> >

> > > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > > anymore.

> >

> > > > Error:

> >

> > > > All services run

> > > > No entries in the event log

> > > > Ping to the server goes

> > > > No RDP

> > > > No "Net View"

> > > > ...

> >

> > > > KB948496 patch has been installed. After uninstalling the patch everything

> > > > was fine again.

> > > > This patch probably at least for some x64 machines is not recommended. In my

> > > > case this is a HP385 G2, AMD64

>

>

[Guest tmhalligan@gmail.com]

Re: KB948496, 2003 x64 server stops net functions

 

On Apr 14, 3:42 am, Thomas T <Thom...@discussions.microsoft.com>

wrote:

> Hi,

>

> as I said in my post from 3/19/2008 "... found a thread in theHPBusiness

> Support Forums. There they say

> that it is the Broadcom NIC driver in some of the newerHP..."

>

> Ok, you found that thread. But what remains for me is that I am still not

> sure about a save way to fix this issue. In the thread there is said that

> implementing KB948496 will help. For me with this patch the trouble began.

>

> Regards Thomas

>

> "tmhalli...@gmail.com" wrote:

>

> > Issue is related with the SNP that came with 2003 SP2

>

> > You do not need to uninstall SP2 to fix

>

> > To fix perform the following

>

> > Change the following registry key values to "0" and reboot

>

> > HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

>

> > EnableRSS == 0

>

> > EnableTCPA == 0

>

> > Enabletcpchimney == 0

>

> > The issue is the Broadcom drivers for theHPNC373iadapters (Among

> > others)HPhas released updated drivers but they do not always work.

> > See the following link for a blow by blow:

>

> >http://forums11.itrc.hp.com/service/forums/bizsupport/questionanswer....

>

> > On Mar 31, 6:09 am, Thomas T <Thom...@discussions.microsoft.com>

> > wrote:

> > > Now I have askedHPif thy are aware of the problem and when there will be a

> > > new driver for theNC373i.

>

> > > Thomas

>

> > > "AussieBob" wrote:

> > > > I had the same problem.

> > > >HPservers but the OS is standard 32 bit 2003 SP2

> > > > Uninstalled and all OK again

>

> > > > "Thomas T" wrote:

>

> > > > > A 2003 x64 server provides since last patch tuesday no net functionality

> > > > > anymore.

>

> > > > > Error:

>

> > > > > All services run

> > > > > No entries in the event log

> > > > > Ping to the server goes

> > > > > No RDP

> > > > > No "Net View"

> > > > > ...

>

> > > > > KB948496 patch has been installed. After uninstalling the patch everything

> > > > > was fine again.

> > > > > This patch probably at least for some x64 machines is not recommended. In my

> > > > > case this is a HP385 G2, AMD64

 

Where I work we have a number of HP systems that have been affected by

this issue, so I have been following this issue for a while.

 

We were updating the Drivers with the versions released around

12/18/2007 but have had inconsistent results and instead have since

been disabling the relevant registry entries that I mentioned.

 

We did not apply the patch so I can't speak to that.

 

This has largely worked but there have been apparently some instances

where the problem reasserts itself. I think there has been yet another

updated driver released, although I am not sure as I am on the

periphery of the troubleshooting of this issue at this time.

 

The one change that has resolved this issue permanently in every

posting I have read is to replace the adapters with those based on an

Intel chipset (NC110T I think), for a number of reasons we are not

going this route. I believe that if you pester HP long enough they may

ship them to you.

 

The best results, short of replacing the card, are disabling the

advanced features in the registry and the adapter properties.

 

Good luck