Will I get my HD5870 to work?

[hawkmoon269]

Hi,

I bought a ATL HD5870 (GV-R587D5-1-B) and I cant get it to work.

 

After buying a new power source and a case, installing my old set up and getting that to work fine, when I put in the new card in my pc will not start up. The lights on my keyboard flash, the fans including the one on the card work but nothing else, I don’t think windows starts because there is no welcome sounds.

 

I am as sure as I can be that I am powering the card properly, but I have no experience with this.

 

Computer:

Operating System Microsoft Windows Vista Home Edition

OS Service Pack Service Pack 2

DirectX 4.09.00.0904 (DirectX 9.0c)

Computer Name PAUL-PC

User Name Paul

Motherboard:

CPU Type Unknown, 2666 MHz (8 x 333)

Motherboard Name Unknown

Motherboard Chipset Intel Lakeport-G i945G

System Memory 3584 MB (DDR2 SDRAM)

BIOS Type Award (02/16/07)

Display:

Video Adapter Radeon X1650 SE (512 MB)

Video Adapter Radeon X1650 SE (512 MB)

Monitor HP w1907 Wide LCD Monitor [NoDB] (3CQ827247X)

Monitor Sony SDM-HS94P DVI-D [19" LCD] (6205202)

Multimedia:

Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage:

IDE Controller Intel® 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF

SCSI/RAID Controller Intel® 82801GR/GH SATA RAID Controller

SCSI/RAID Controller Microsoft iSCSI Initiator

Disk Drive SAMSUNG HD320KJ (298 GB, IDE)

Disk Drive ST980811 AS USB Device (74 GB, USB)

Optical Drive HL-DT-ST DVDRRW GSA-H30L

SMART Hard Disks Status OK

Partitions:

C: (NTFS) 298347 MB (245191 MB free)

D: (NTFS) 6895 MB (2 MB free)

F: (NTFS) 76308 MB (57888 MB free)

Total Size 372.6 GB (296.0 GB free)

Input:

Keyboard Enhanced Multimedia PS/2 Keyboard

Mouse HID-compliant mouse

Network:

Network Adapter Intel® PRO/100 VE Network Connection (80.193.44.114)

　

Do you think I will be able to get this card working by changing my bios on my motherboard and other drivers (some are old). This is what I hope/think the solution is but I need some advise before I do anything risky, I would be happy paying for a program to help me do this, recommendations would be welcome.

 

Or do I need to upgrade more things?

 

Any help would be greatly appreciated please, and if you need more information please say.

 

Cheers,

 

Paul

[Jelly Bean]

Lets try a simple solution to start with and see if it works.

 

Make sure your monitor is plugged in correctly.

 

Power off the computer.

 

Remove from power outlet.

 

Open her up and touch PSU for a few seconds.

 

Locate BIOS reset jumper uslay located near BIOS battery.

 

Remove jumper over to the two empty pins.

 

Leave for one minute.

 

Replace little plastic jumper onto origonal pins.

 

Now restart the computer.

 

Now do you have picture on your screen?

[hawkmoon269]

Hi again,

 

Thanks for your help but no joy, no picture presume no boot.

 

Put the old card back in and booted fine, during the boot I got the message saying BIOS was reset.

 

One thing, you did mean reset the bios and put the new card in and turn on at the same time? I am sure so, but just checking.

 

Thanks again, step2?

 

(Btw I do have a bios update for my mobo but couldnt get it to install due to 'checksum issue' and I was then informed that the update wouldnt alter anything anyway).

 

Paul