Thousands of WPTEMP folders

[Guest Gregg Hill]

Hello!

 

I was trying to help someone with a QuickBooks problem, which looked as

though it was caused by the "explorer" process taking over 400MB of memory

(512 in the system) and dropping available memory to 4MB most of the time.

 

I wanted to clean out the user's temp folder, but when I clicked on it, it

took over fifteen minutes to show the searching flashlight, and it never did

show the folder contents. I went to a command prompt and did a "dir"

command. There were thousands of folders starting with WPTEMPxxxxxx where

xxxxxx went from zero to at least 358000, which is where I gave up and

killed it.

 

I Googled and found references to problems with WordPerfect 10 and GroupWise

and using the Send To from a right-click, but this user has WordPerfect 12

and does not have GroupWise.

 

Any idea what would create over 350,000 WPTEMP folders?

 

Thank you!

 

Gregg Hill

[Guest Pegasus \(MVP\)]

Re: Thousands of WPTEMP folders

 

 

"Gregg Hill" <bogus@nowhere.com> wrote in message

news:%23PR3lGahIHA.5260@TK2MSFTNGP03.phx.gbl...

> Hello!

>

> I was trying to help someone with a QuickBooks problem, which looked as

> though it was caused by the "explorer" process taking over 400MB of memory

> (512 in the system) and dropping available memory to 4MB most of the time.

>

> I wanted to clean out the user's temp folder, but when I clicked on it, it

> took over fifteen minutes to show the searching flashlight, and it never

> did show the folder contents. I went to a command prompt and did a "dir"

> command. There were thousands of folders starting with WPTEMPxxxxxx where

> xxxxxx went from zero to at least 358000, which is where I gave up and

> killed it.

>

> I Googled and found references to problems with WordPerfect 10 and

> GroupWise and using the Send To from a right-click, but this user has

> WordPerfect 12 and does not have GroupWise.

>

> Any idea what would create over 350,000 WPTEMP folders?

>

> Thank you!

>

> Gregg Hill

>

 

Your best chance of getting an answer is to post your question

in a Word Perfect newsgroup.

[Guest Terry R.]

Re: Thousands of WPTEMP folders

 

The date and time was 3/14/2008 12:04 AM, and on a whim, Gregg Hill

pounded out on the keyboard:

> Hello!

>

> I was trying to help someone with a QuickBooks problem, which looked as

> though it was caused by the "explorer" process taking over 400MB of memory

> (512 in the system) and dropping available memory to 4MB most of the time.

>

> I wanted to clean out the user's temp folder, but when I clicked on it, it

> took over fifteen minutes to show the searching flashlight, and it never did

> show the folder contents. I went to a command prompt and did a "dir"

> command. There were thousands of folders starting with WPTEMPxxxxxx where

> xxxxxx went from zero to at least 358000, which is where I gave up and

> killed it.

>

> I Googled and found references to problems with WordPerfect 10 and GroupWise

> and using the Send To from a right-click, but this user has WordPerfect 12

> and does not have GroupWise.

>

> Any idea what would create over 350,000 WPTEMP folders?

>

> Thank you!

>

> Gregg Hill

>

>

 

Hi Gregg,

 

It sounds like you have your answer. I've used WordPerfect since the

early DOS days, and any program creates temp files that get left behind.

Why this one in particular created so many is hard to know. Does the

computer crash often while WP is open? Do they shut down programs and

Windows properly? Create a batch file that cleans the temp folders on

startup and the issue will be a non-issue. I do it on every client

machine I configure and I have pretty happy clients. ;-)

 

--

Terry R.

 

***Reply Note***

Anti-spam measures are included in my email address.

Delete NOSPAM from the email address after clicking Reply.

[Guest Gregg Hill]

Re: Thousands of WPTEMP folders

 

Terry,

 

This client was someone referred to me late yesterday afternoon. I talked to

the company owner today, and he told me that someone who just started

working for him brought in WordPerfect and installed it three days ago.

Wonderful...I hate people who pirate software. Talk about trust...I'd have

bitch-slapped that person into the next century.

 

I have no idea if the source files of the WP installation are infected or

otherwise corrupt, or if the person brought in a legitimate version. I will

know more on Monday.

 

The batch file is a good idea, but should not be necessary on a

properly-running system. On this thing, it would probably have to be

scheduled several times a day considering that the over 350,000 folders were

created in less than three days!

 

The other interesting thing is that this person does not have GroupWise, yet

all the Google posts mentioned it.

 

He will be back in the shop on Monday and will give me access to it again (I

am 30 miles away).

 

I am going hunt down a WP newsgroup.

 

Thank you for your reply!

 

Gregg Hill

 

 

 

"Terry R." <F1ComNOSPAM@pobox.com> wrote in message

news:ufNbrxfhIHA.3788@TK2MSFTNGP03.phx.gbl...

> The date and time was 3/14/2008 12:04 AM, and on a whim, Gregg Hill

> pounded out on the keyboard:

>

>> Hello!

>>

>> I was trying to help someone with a QuickBooks problem, which looked as

>> though it was caused by the "explorer" process taking over 400MB of

>> memory (512 in the system) and dropping available memory to 4MB most of

>> the time.

>>

>> I wanted to clean out the user's temp folder, but when I clicked on it,

>> it took over fifteen minutes to show the searching flashlight, and it

>> never did show the folder contents. I went to a command prompt and did a

>> "dir" command. There were thousands of folders starting with WPTEMPxxxxxx

>> where xxxxxx went from zero to at least 358000, which is where I gave up

>> and killed it.

>>

>> I Googled and found references to problems with WordPerfect 10 and

>> GroupWise and using the Send To from a right-click, but this user has

>> WordPerfect 12 and does not have GroupWise.

>>

>> Any idea what would create over 350,000 WPTEMP folders?

>>

>> Thank you!

>>

>> Gregg Hill

>

> Hi Gregg,

>

> It sounds like you have your answer. I've used WordPerfect since the

> early DOS days, and any program creates temp files that get left behind.

> Why this one in particular created so many is hard to know. Does the

> computer crash often while WP is open? Do they shut down programs and

> Windows properly? Create a batch file that cleans the temp folders on

> startup and the issue will be a non-issue. I do it on every client

> machine I configure and I have pretty happy clients. ;-)

>

> --

> Terry R.

>

> ***Reply Note***

> Anti-spam measures are included in my email address.

> Delete NOSPAM from the email address after clicking Reply.