Nikon Camera & USB freeze

[londonles]

Hello

 

I have a nikon camera that is connected to the front usb ports on an Acer power F6 pc, all is fine until you remove the camera and the pc freezes and has to be powered down.

 

I have tried the following

 

safely remove hardware

sent pc back to acer nothing wrong

bios flashed

boot order changed by Acer

checked voltage draw on usb device via device manager

 

Any ideas?

[danzil]

i had this issue not that long a go turned out to be the usb controller chip on the motherboard.....does it do it on all usb hardware or just the camera...

can the laptop shut down with the usb camera connected (just wondering if this is an xp issue).

have you tried latest drivers etc

regards

danzil

[londonles]

Hi Danzil

 

 

It only does it on the camera, i have tried a different camera and all is fine. I even sent it back to Acer under warranty and they found no faults. I think it may be an Acer/ Nikon or Picture Project software conflict because i have 2 and they both do it

 

All drivers are upto date

 

Les

[danzil]

i would definatly try the camera on another pc using the same software and same software versioin and see if it happens again.....

does it do it regardless of power source....

mmmm has it always been like this

regards

danzil