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Posted

I will preface this withI am a computer Illiterate. I am getting a popup from

Microsoft that says spayware was detected and that I should download their

antispyware programs to stop it. My question is the popup is very annoying

and I already have antispyware programs I am using, how do I get the popup to

stop?

  • Replies 7
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Guest PA Bear [MS MVP]
Posted

Re: Spayware Popup

 

The pop-up is NOT from Microsoft (despite what it may say or look like) and

the machine is already infected. Do NOT click on any of those links!!

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

 

Doug wrote:

> I will preface this withI am a computer Illiterate. I am getting a popup

> from Microsoft that says spayware was detected and that I should download

> their antispyware programs to stop it. My question is the popup is very

> annoying and I already have antispyware programs I am using, how do I get

> the popup to stop?

Posted

Re: Spayware Popup

 

How do you know it an MS msg, more likely it means your PC is allready

infected

 

"Doug" <Doug@discussions.microsoft.com> wrote in message

news:D37FE51D-6472-4649-930D-B57D33A9E24B@microsoft.com...

>I will preface this withI am a computer Illiterate. I am getting a popup

>from

> Microsoft that says spayware was detected and that I should download their

> antispyware programs to stop it. My question is the popup is very annoying

> and I already have antispyware programs I am using, how do I get the popup

> to

> stop?

Posted

Re: Spayware Popup

 

 

"Doug" <Doug@discussions.microsoft.com> wrote in message

news:D37FE51D-6472-4649-930D-B57D33A9E24B@microsoft.com...

>I will preface this withI am a computer Illiterate. I am getting a popup

>from

> Microsoft that says spayware was detected and that I should download their

> antispyware programs to stop it.

 

It's bad stuff. It attempts to trick you into downloading whatever software

to infect your system. This malicious software will normally be installed

regardless of your choice (Yes/No, Cancel/Allow/Deny). I'd normally kill IE

(end task) when I see that.

> My question is the popup is very annoying

> and I already have antispyware programs I am using,

 

Keep using yours and make sure it's up to date.

> how do I get the popup to

> stop?

 

Don't go to that site.

Posted

Re: Spayware Popup

 

Correction on my last statement "don't go to that site". I just realized you

did not mention anything about browsing. I suppose your PC is already

infected if you see pop-ups when you're not browsing the internet.

 

"John" <a> wrote in message news:%23C2K52ihIHA.1164@TK2MSFTNGP02.phx.gbl...

>

> "Doug" <Doug@discussions.microsoft.com> wrote in message

> news:D37FE51D-6472-4649-930D-B57D33A9E24B@microsoft.com...

>>I will preface this withI am a computer Illiterate. I am getting a popup

>>from

>> Microsoft that says spayware was detected and that I should download

>> their

>> antispyware programs to stop it.

>

> It's bad stuff. It attempts to trick you into downloading whatever

> software to infect your system. This malicious software will normally be

> installed regardless of your choice (Yes/No, Cancel/Allow/Deny). I'd

> normally kill IE (end task) when I see that.

>

>> My question is the popup is very annoying

>> and I already have antispyware programs I am using,

>

> Keep using yours and make sure it's up to date.

>

>> how do I get the popup to

>> stop?

>

> Don't go to that site.

>

Guest Ken Blake, MVP
Posted

Re: Spayware Popup

 

On Fri, 14 Mar 2008 16:19:01 -0700, Doug

<Doug@discussions.microsoft.com> wrote:

> I will preface this withI am a computer Illiterate. I am getting a popup from

> Microsoft

 

 

No, it is definitely *not* from Microsoft.

 

> that says spayware was detected and that I should download their

> antispyware programs to stop it. My question is the popup is very annoying

> and I already have antispyware programs I am using, how do I get the popup to

> stop?

 

 

 

The popup is from a spyware program (*not* an anti-spyware program).

Yes, you are infected, and the popup is a symptom of that infection.

 

Tell us the exact text of the popup for more help.

 

--

Ken Blake, Microsoft MVP - Windows Desktop Experience

Please Reply to the Newsgroup

Guest M.I.5¾
Posted

Re: Spayware Popup

 

 

"Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message

news:5e9mt3hcdgnho6iiidki68ubq7ab4dnmru@4ax.com...

> On Fri, 14 Mar 2008 16:19:01 -0700, Doug

> <Doug@discussions.microsoft.com> wrote:

>

>> I will preface this withI am a computer Illiterate. I am getting a popup

>> from

>> Microsoft

>

>

> No, it is definitely *not* from Microsoft.

>

>

>> that says spayware was detected and that I should download their

>> antispyware programs to stop it. My question is the popup is very

>> annoying

>> and I already have antispyware programs I am using, how do I get the

>> popup to

>> stop?

>

>

>

> The popup is from a spyware program (*not* an anti-spyware program).

> Yes, you are infected, and the popup is a symptom of that infection.

>

> Tell us the exact text of the popup for more help.

>

 

You have to admit though spayware is an intriguing concept.

Guest Maincat
Posted

Re: Spayware Popup

 

 

"M.I.5¾" <no.one@no.where.NO_SPAM.co.uk> wrote in message

news:47de6b2c$1_1@glkas0286.greenlnk.net...

>

> "Ken Blake, MVP" <kblake@this.is.an.invalid.domain> wrote in message

> news:5e9mt3hcdgnho6iiidki68ubq7ab4dnmru@4ax.com...

>> On Fri, 14 Mar 2008 16:19:01 -0700, Doug

>> <Doug@discussions.microsoft.com> wrote:

>>

>>> I will preface this withI am a computer Illiterate. I am getting a popup

>>> from

>>> Microsoft

>>

>>

>> No, it is definitely *not* from Microsoft.

>>

>>

>>> that says spayware was detected and that I should download their

>>> antispyware programs to stop it. My question is the popup is very

>>> annoying

>>> and I already have antispyware programs I am using, how do I get the

>>> popup to

>>> stop?

>>

>>

>>

>> The popup is from a spyware program (*not* an anti-spyware program).

>> Yes, you are infected, and the popup is a symptom of that infection.

>>

>> Tell us the exact text of the popup for more help.

>>

>

> You have to admit though spayware is an intriguing concept.

>

Use Spybot Search And Destroy to get rid of it. It's free.

http://www.safer-networking.org/en/index.html


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