Windows XP freezes HELP !!!

[Guest Spidey]

Hello, I'm trying to help my sister fix her computer because we had a really

bad bad storm about a month back. I'm not sure if she had her computer on or

whatnot but now when you try to start the computer it freezes at the Windows

XP screen, right when the little bar starts moving, the one that looks like

night rider lol THAT'S when it freezes

 

Before it even gets to that screen, you get the black screen that tells you

that a power surge problem happened and it gives u a countdown where u have

to decide which way to start windows, safe mode, normally, etc.

 

Her computer is a Dell Dimension 2400 series;Pentium 4 2.80GHz; 512KB; BIOS

version A05.

 

I've tried to restore XP to a previous working starting point, I've tried to

do a complete re-install of XP all under safe mode, and nothing works, XP

still freezes up once the computer starts and it gets to the XP screen.

When I try to re-install XP with the cd that came with the computer it won't

let me beacuse it says the version installed on the computer is newer than

the one on the cd. I've even tried to boot straight from the CD and things

move well till the computer has to re-boot halfway thru the process to

continue with the setup from the CD.

Now since I did that, it won't let me go into safe move because the setup is

not done.

 

ANY ideas on how can I fix this problem and get this computer back to

working ok again?

 

Please let me know, I'll appreciate it alot.

 

Thanx

[Guest nass]

RE: Windows XP freezes HELP !!!

 

 

 

"Spidey" wrote:

> Hello, I'm trying to help my sister fix her computer because we had a really

> bad bad storm about a month back. I'm not sure if she had her computer on or

> whatnot but now when you try to start the computer it freezes at the Windows

> XP screen, right when the little bar starts moving, the one that looks like

> night rider lol THAT'S when it freezes

>

> Before it even gets to that screen, you get the black screen that tells you

> that a power surge problem happened and it gives u a countdown where u have

> to decide which way to start windows, safe mode, normally, etc.

>

> Her computer is a Dell Dimension 2400 series;Pentium 4 2.80GHz; 512KB; BIOS

> version A05.

>

> I've tried to restore XP to a previous working starting point, I've tried to

> do a complete re-install of XP all under safe mode, and nothing works, XP

> still freezes up once the computer starts and it gets to the XP screen.

> When I try to re-install XP with the cd that came with the computer it won't

> let me beacuse it says the version installed on the computer is newer than

> the one on the cd. I've even tried to boot straight from the CD and things

> move well till the computer has to re-boot halfway thru the process to

> continue with the setup from the CD.

> Now since I did that, it won't let me go into safe move because the setup is

> not done.

>

> ANY ideas on how can I fix this problem and get this computer back to

> working ok again?

>

> Please let me know, I'll appreciate it alot.

>

> Thanx

 

You will need to Perform a clean install, which mean wiping out all Data on

the Hard Drive, so if you have a Data need to be rescued you can hook this

HDD to another Machine and Copy over the data on Removal Storage like CD/DVD,

USB Drive..etc.

On How to perform a clean Install read the following Info

http://xphelpandsupport.mvps.org/how_do_i_install_windows_xp.htm

http://www.webtree.ca/windowsxp/clean_install.htm

HTH.

nass

---

http://www.nasstec.co.uk

[Guest Animenia]

Re: Windows XP freezes HELP !!!

 

 

The error saying you have a newer version of XP installed... Do you get

it IN the installation?

Have you tried to remove the partition you got Windows on completely?

Have you ruled out a hardware issue on the harddrive?

 

You can try Dell's 90/90 harddrive diagnostic tool.

Should be available if you hold CTRL+ALT and hit D on the bios splash

screen or from the boot menu (if you hit F12 on the bios splash screen).

[Guest Nepatsfan]

Re: Windows XP freezes HELP !!!

 

"Spidey" <Spidey@discussions.microsoft.com> wrote in message

news:E5C872F8-7A10-4BD3-850E-3324A8494559@microsoft.com...

> Hello, I'm trying to help my sister fix her computer because we had a really

> bad bad storm about a month back. I'm not sure if she had her computer on or

> whatnot but now when you try to start the computer it freezes at the Windows

> XP screen, right when the little bar starts moving, the one that looks like

> night rider lol THAT'S when it freezes

>

> Before it even gets to that screen, you get the black screen that tells you

> that a power surge problem happened and it gives u a countdown where u have

> to decide which way to start windows, safe mode, normally, etc.

>

> Her computer is a Dell Dimension 2400 series;Pentium 4 2.80GHz; 512KB; BIOS

> version A05.

>

> I've tried to restore XP to a previous working starting point, I've tried to

> do a complete re-install of XP all under safe mode, and nothing works, XP

> still freezes up once the computer starts and it gets to the XP screen.

> When I try to re-install XP with the cd that came with the computer it won't

> let me beacuse it says the version installed on the computer is newer than

> the one on the cd. I've even tried to boot straight from the CD and things

> move well till the computer has to re-boot halfway thru the process to

> continue with the setup from the CD.

> Now since I did that, it won't let me go into safe move because the setup is

> not done.

>

> ANY ideas on how can I fix this problem and get this computer back to

> working ok again?

>

> Please let me know, I'll appreciate it alot.

>

> Thanx

 

 

I'd bet on this being a hardware problem. The hard drive, RAM, or power supply

unit would be my first suspects. If it's the PSU, things could get complicated.

Many Dell systems use a non-standard PSU. That means you may not find a

replacement available at a local store. The only option would be to order one

from a web retailer.

 

Take a look at the back of the computer for a series of 4 lights. They should

all be green when the computer is on. If they're not, consult the manual for the

system to see what problem they're indicating. The manual for the system can be

obtained from the Dell support web site. Look on the back of your sister's

computer for a sticker with a bar code and a seven character alphanumeric code.

This is the system's service tag. Go to this web site, enter the service tag,

and download the manual.

 

Drivers and Downloads

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

 

Dell also includes a diagnostic program that can be launched by hitting the F12

key at startup or booting from the Resources CD that would have been shipped

with the computer.

 

I'd also take a look inside the machine to see who manufactured the hard drive.

Once you have that info, check the company's web site for a utility designed to

test their hard drive.

 

Another easy item to test is the system's RAM. Take a look at this web site for

a program that will help with this task.

 

Memtest86

http://www.memtest86.com/

 

Good luck

 

Nepatsfan

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

nass <nass@discussions.microsoft.com> wrote:

>You will need to Perform a clean install,

 

DID THAT... Next time read before you reply:

>> I've even tried to boot straight from the CD and things

>> move well till the computer has to re-boot halfway thru the process to

>> continue with the setup from the CD.

>> Now since I did that, it won't let me go into safe move because the setup is

>> not done.

[Guest nass]

Re: Windows XP freezes HELP !!!

 

 

 

"PD43" wrote:

> nass <nass@discussions.microsoft.com> wrote:

>

> >You will need to Perform a clean install,

>

> DID THAT... Next time read before you reply:

>

> >> I've even tried to boot straight from the CD and things

> >> move well till the computer has to re-boot halfway thru the process to

> >> continue with the setup from the CD.

> >> Now since I did that, it won't let me go into safe move because the setup is

> >> not done.

 

 

And how you tried to Install/repair in safe Mode...hmmm, will do next time!.

nass

-----

http://www.nasstec.co.uk

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

nass <nass@discussions.microsoft.com> wrote:

 

>"PD43" wrote:

>

>> nass <nass@discussions.microsoft.com> wrote:

>>

>> >You will need to Perform a clean install,

>>

>> DID THAT... Next time read before you reply:

>>

>> >> I've even tried to boot straight from the CD and things

>> >> move well till the computer has to re-boot halfway thru the process to

>> >> continue with the setup from the CD.

>> >> Now since I did that, it won't let me go into safe move because the setup is

>> >> not done.

>

>

>And how you tried to Install/repair in safe Mode...hmmm, will do next time!.

>nass

 

You still CAN'T READ.

 

I quoted the OP's post that YOU replied to. The OP CLEARLY stated

that a reinstall had been attempted and that it didn't work.

[Guest Frank Saunders MS-MVP IE,OE/WM]

Re: Windows XP freezes HELP !!!

 

"PD43" <pauld1943@comcast.net> wrote in message

news:mncot3ps3pjld1d2m5468f3ktedo3ue45m@4ax.com...

> nass <nass@discussions.microsoft.com> wrote:

>

>

>>"PD43" wrote:

>>

>>> nass <nass@discussions.microsoft.com> wrote:

>>>

>>> >You will need to Perform a clean install,

>>>

>>> DID THAT... Next time read before you reply:

>>>

>>> >> I've even tried to boot straight from the CD and things

>>> >> move well till the computer has to re-boot halfway thru the process

>>> >> to

>>> >> continue with the setup from the CD.

>>> >> Now since I did that, it won't let me go into safe move because the

>>> >> setup is

>>> >> not done.

>>

>>

>>And how you tried to Install/repair in safe Mode...hmmm, will do next

>>time!.

>>nass

>

> You still CAN'T READ.

>

> I quoted the OP's post that YOU replied to. The OP CLEARLY stated

> that a reinstall had been attempted and that it didn't work.

 

OP did NOT clearly state that a clean install had been attempted.

 

--

Frank Saunders MS-MVP IE,OE/WM

http://www.fjsmjs.com

Do not reply with email

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote:

>OP did NOT clearly state that a clean install had been attempted.

 

Then what did the following say:

>>>> >> I've even tried to boot straight from the CD and things

>>>> >> move well till the computer has to re-boot halfway thru the process

>>>> >> to continue with the setup from the CD.

>>>> >> Now since I did that, it won't let me go into safe move because the

>>>> >> setup is not done.

[Guest nass]

Re: Windows XP freezes HELP !!!

 

 

 

"PD43" wrote:

> nass <nass@discussions.microsoft.com> wrote:

>

>

> >"PD43" wrote:

> >

> >> nass <nass@discussions.microsoft.com> wrote:

> >>

> >> >You will need to Perform a clean install,

> >>

> >> DID THAT... Next time read before you reply:

> >>

> >> >> I've even tried to boot straight from the CD and things

> >> >> move well till the computer has to re-boot halfway thru the process to

> >> >> continue with the setup from the CD.

> >> >> Now since I did that, it won't let me go into safe move because the setup is

> >> >> not done.

> >

> >

> >And how you tried to Install/repair in safe Mode...hmmm, will do next time!.

> >nass

 

What The FK you are drippling about and why you replying to my post. I don't

have a problem the OP does, so if you have an answer please post to the OP

not me I DON'T HAVE A PROBLEM, DO YOU understand!!!!.

HTH

nass

http://www.nasstec.co.uk

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

nass <nass@discussions.microsoft.com> wrote:

>What The FK you are drippling about and why you replying to my post. I don't

>have a problem the OP does, so if you have an answer please post to the OP

>not me I DON'T HAVE A PROBLEM, DO YOU understand!!!!.

 

I've followed your posts for a long time...

 

Your "fixes" are often knee-jerk in nature and often reflect your not

having fully read what you reply to.

[Guest nass]

Re: Windows XP freezes HELP !!!

 

 

If you know what troubleshooting is about, you will appreciate what been

said!.

We don't know if the OP done a Repair/Install or if he/she done a recovery

repair of the system, also if His/Her HDD gone NUTS or the CD-ROM driver

corrupt or gone bad or RAM for that matter.

Do you know the OP, are you His/Her Family or a friend?.

 

Even if He/She performed a setup, he/she could miss a step in the procedure

which end up in disaster or incomplete setup rendering the machine useless or

unbootable.

Again, please if you have answer provide it or leave others to help, your

interference can damage the OP and take the attention from His/Her issue to

your garbage . You set back and watch before jump in!!!!.

 

 

"PD43" wrote:

> "Frank Saunders MS-MVP IE,OE/WM" <franksaunder....@mvps.org> wrote:

>

> >OP did NOT clearly state that a clean install had been attempted.

>

> Then what did the following say:

>

> >>>> >> I've even tried to boot straight from the CD and things

> >>>> >> move well till the computer has to re-boot halfway thru the process

> >>>> >> to continue with the setup from the CD.

> >>>> >> Now since I did that, it won't let me go into safe move because the

> >>>> >> setup is not done.

>

[Guest nass]

Re: Windows XP freezes HELP !!!

 

 

 

"PD43" wrote:

> nass <nass@discussions.microsoft.com> wrote:

>

> >What The FK you are drippling about and why you replying to my post. I don't

> >have a problem the OP does, so if you have an answer please post to the OP

> >not me I DON'T HAVE A PROBLEM, DO YOU understand!!!!.

>

> I've followed your posts for a long time...

>

> Your "fixes" are often knee-jerk in nature and often reflect your not

> having fully read what you reply to.

 

Okay, keep my Knee-Jerk aside and Provide the answer to the OP issue then if

you can?.

What your verdict on this?.

Oh, that mean you like/enjoy reading my posts if you been a follower from a

long time ;)

HTH.

nass

---

http://www.nasstec.co.uk

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

nass <nass@discussions.microsoft.com> wrote:

>Oh, that mean you like/enjoy reading my posts if you been a follower from a

>long time ;)

 

No. I recently dumped my killfile to get a fresh start.

 

You're probably going back in soon.

[Guest nass]

Re: Windows XP freezes HELP !!!

 

 

 

"PD43" wrote:

> nass <nass@discussions.microsoft.com> wrote:

>

> >Oh, that mean you like/enjoy reading my posts if you been a follower from a

> >long time ;)

>

> No. I recently dumped my killfile to get a fresh start.

>

> You're probably going back in soon.

 

Do you need my sig for your Killfile, give us a break will ya.

If I did reply to you, just because I can see you are not nasty and you

don't mean any thing bad, but the way you argue is bad. Usually I don't

answer back have no place for that and this NG not the place for such a thing.

Again, I'm not a bad person if I done something bad to you or said something

direct or indirect, my apology "sorry" even if I don't know what it is.

Smile ;) , I don't know you or have any thing against you just respect!!!.

[Guest Daave]

Re: Windows XP freezes HELP !!!

 

Spidey wrote:

> I've tried to do a complete re-install of XP all under safe mode

 

What do you exactly mean by this statement?

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

nass <nass@discussions.microsoft.com> wrote:

>Again, I'm not a bad person if I done something bad to you or said something

>direct or indirect, my apology "sorry" even if I don't know what it is.

 

It's nothing that you've done/said personally to me. It's just that

half of the time (probably more) when I read your "fixes" I wanna slap

you.

 

I'm trying to cut back on that... or maybe I'm just trying to find new

people to slap.

[Guest PD43]

Re: Windows XP freezes HELP !!!

 

"Daave" <dcwashNOSPAM@myrealboxXYZ.invalid> wrote:

>> I've tried to do a complete re-install of XP all under safe mode

>

>What do you exactly mean by this statement?

 

Shoulda read beyond that. It made more sense.

[Guest w_tom]

Re: Windows XP freezes HELP !!!

 

On Mar 15, 8:34 am, Animenia <Animenia.36c...@no.email.invalid> wrote:

> ...

> You can try Dell's 90/90 harddrive diagnostic tool.

> Should be available if you hold CTRL+ALT and hit D on the bios splash

> screen or from the boot menu (if you hit F12 on the bios splash screen).

 

Spidey - Nepatsfan and Animenia's post are the best advice posted.

You saw a problem, then started fixing things using only wild

speculation. Add a once perfectly good and now corrupted OS to a

growing list of failures. OS problem created because you did not

learn what had failed - instead fixed something that was not broken.

 

We fix things to learn. Well this is your learning experience;

learn from mistakes. Never fix things on speculation. First collect

facts to know what is defective.

 

Dell provides comprehensive hardware diagnostics that are booted by

pressing F12 when computer first starts. Also those four rear panel

lights report failures. Only after those diagnostics and lights

identify a failure, do you fix that failure. Once the original

failure is located and fixed - lights report no error and those

comprehensive hardware diagnostics report everything OK - only then

move on to fix the OS that you have corrupted.

 

First establish hardware is OK - the diagnostics and light. Later

move on to software - the OS. Those functions to diagnose and repair

hardware do not even use the OS which is why a Dell is easier to fix.