gateway Posted March 16, 2010 Posted March 16, 2010 hi folks just joined and your forum looks fab........ i have a probllem . i have just installed my internet security[norton]installed and updated fine but when i reboot machine and into windows i can no longer acsess the program and am told to reinstall again i can no longer use the shortcut on my desktop[this program is no longer acssesable] and has dissapeard from taskbar. i am assuming its still there or machine would be running slow with all sorts on it. i am lost, i paid for something which does not work properly. i have not changed any settings before i installed, i dont use bit locker either any help would be most appreciated i use vista home premium if thats of any help. Thankyou...... Quote
Armageddon Posted March 16, 2010 Posted March 16, 2010 Hi you can download Nortons removal tool form hereDownload Norton Removal Tool 2010.0.5.18 - A program that can remove some Norton software from your computer - Softpedia use this to remove all traces of Norton then either try again or come back and we can reccommend free software that will do the job Dave Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
gateway Posted March 16, 2010 Author Posted March 16, 2010 Thanks for your quick reply armageddon...... but [as i should've said in my original post] allready used the norton uninstall and then reinstalled still no joy m8..... Quote
Armageddon Posted March 16, 2010 Posted March 16, 2010 Revo Uninstaller Pro - Uninstall Software, Remove Programs, Solve uninstall problems download this and use this to completely remove all traces of norton Quote Google is your friend We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs. Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
Tootech Posted March 16, 2010 Posted March 16, 2010 t [as i should've said in my original post] allready used the norton uninstall and then reinstalled still no joy m8..... Can you just clarify - did you previously download and run the uninstaller Armageddon linked to, or remove Norton using the Add/Remove? Thanks :) Quote
gateway Posted March 17, 2010 Author Posted March 17, 2010 just to clarify things tooteck i have allready used the uninstall[from symantec] to uninstall norton which seemed to work fine so did'nt see the need to use anything else but at the end of the day it wont do any harm to try what armageddon recommended, i just assumed it couldn't be that.. Quote
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