USB2 now USB1

[Guest stav]

Hi. Three weeks ago I installed Registry cleaner software on my pc but

unfortunately it cleaned more than it should have and my pc would not start,

even in safe mode. In desperation I tinkered with the bios (the only thing I

could get on screen) systematically enabling everything that was disabled,

and disabling everything that was enabled, rebooting each time with the

back-up disc I made when I bought the pc in the cd drive each time.

Eventually, something must have worked because the pc suddenly burst into

life and the cd did its job and re-installed Windows for me.

Everything's working fine now apart from the three USB2 ports on the front

of the machine. Whatever I plug in to these ports, I get an error message

saying "This device can perform faster if you connect to a USB2 port.

The USB ports on thr rear of the machine are unaffected.

Please help.

Thanks

[Guest Alias]

Re: USB2 now USB1

 

stav wrote:

> Hi. Three weeks ago I installed Registry cleaner software on my pc but

> unfortunately it cleaned more than it should have and my pc would not start,

> even in safe mode. In desperation I tinkered with the bios (the only thing I

> could get on screen) systematically enabling everything that was disabled,

> and disabling everything that was enabled, rebooting each time with the

> back-up disc I made when I bought the pc in the cd drive each time.

> Eventually, something must have worked because the pc suddenly burst into

> life and the cd did its job and re-installed Windows for me.

> Everything's working fine now apart from the three USB2 ports on the front

> of the machine. Whatever I plug in to these ports, I get an error message

> saying "This device can perform faster if you connect to a USB2 port.

> The USB ports on thr rear of the machine are unaffected.

> Please help.

> Thanks

 

XP has problems with USB. Try attaching something to the USB port in

question, use the safe remove to remove it and plug it in again.

 

Alias

[Guest Bob]

Re: USB2 now USB1

 

In Device Manager uninstall USB. Then reboot and let it reinstall.

DO NOT use registry cleaners! See this:

http://aumha.net/viewtopic.php?t=28099

-------

*Report back, please*

[When responding to posts, please include the post(s) you are replying to so

that others may learn and benefit from the issue]

 

 

[How to ask a question]

http://support.microsoft.com/kb/555375

http://dts-l.net/goodpost.htm

http://oakroadsystems.com/genl/unice.htm

 

"stav" <stav@discussions.microsoft.com> wrote in message

news:EF043908-E84D-43EE-AB8B-40D6316091F7@microsoft.com...

> Hi. Three weeks ago I installed Registry cleaner software on my pc but

> unfortunately it cleaned more than it should have and my pc would not

> start,

> even in safe mode. In desperation I tinkered with the bios (the only thing

> I

> could get on screen) systematically enabling everything that was disabled,

> and disabling everything that was enabled, rebooting each time with the

> back-up disc I made when I bought the pc in the cd drive each time.

> Eventually, something must have worked because the pc suddenly burst into

> life and the cd did its job and re-installed Windows for me.

> Everything's working fine now apart from the three USB2 ports on the front

> of the machine. Whatever I plug in to these ports, I get an error message

> saying "This device can perform faster if you connect to a USB2 port.

> The USB ports on thr rear of the machine are unaffected.

> Please help.

> Thanks

[Guest stav]

Re: USB2 now USB1

 

Tried that many times with various usb sticks and mp3 players

 

"Alias" wrote:

> stav wrote:

> > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > unfortunately it cleaned more than it should have and my pc would not start,

> > even in safe mode. In desperation I tinkered with the bios (the only thing I

> > could get on screen) systematically enabling everything that was disabled,

> > and disabling everything that was enabled, rebooting each time with the

> > back-up disc I made when I bought the pc in the cd drive each time.

> > Eventually, something must have worked because the pc suddenly burst into

> > life and the cd did its job and re-installed Windows for me.

> > Everything's working fine now apart from the three USB2 ports on the front

> > of the machine. Whatever I plug in to these ports, I get an error message

> > saying "This device can perform faster if you connect to a USB2 port.

> > The USB ports on thr rear of the machine are unaffected.

> > Please help.

> > Thanks

>

> XP has problems with USB. Try attaching something to the USB port in

> question, use the safe remove to remove it and plug it in again.

>

> Alias

>

[Guest stav]

Re: USB2 now USB1

 

Hi Bob

How do I know which ports to uninstall?

The 4 at the rear are ok and I have a 4 port usb hub connected to one of

these which supplies connection to 2 external hard drives and the mouse, as

well as another hub which I use for mp3 players etc.

Im not too keen on disrupting these components.

 

Stav

 

"Bob" wrote:

> In Device Manager uninstall USB. Then reboot and let it reinstall.

> DO NOT use registry cleaners! See this:

> http://aumha.net/viewtopic.php?t=28099

> -------

> *Report back, please*

> [When responding to posts, please include the post(s) you are replying to so

> that others may learn and benefit from the issue]

>

>

> [How to ask a question]

> http://support.microsoft.com/kb/555375

> http://dts-l.net/goodpost.htm

> http://oakroadsystems.com/genl/unice.htm

>

> "stav" <stav@discussions.microsoft.com> wrote in message

> news:EF043908-E84D-43EE-AB8B-40D6316091F7@microsoft.com...

> > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > unfortunately it cleaned more than it should have and my pc would not

> > start,

> > even in safe mode. In desperation I tinkered with the bios (the only thing

> > I

> > could get on screen) systematically enabling everything that was disabled,

> > and disabling everything that was enabled, rebooting each time with the

> > back-up disc I made when I bought the pc in the cd drive each time.

> > Eventually, something must have worked because the pc suddenly burst into

> > life and the cd did its job and re-installed Windows for me.

> > Everything's working fine now apart from the three USB2 ports on the front

> > of the machine. Whatever I plug in to these ports, I get an error message

> > saying "This device can perform faster if you connect to a USB2 port.

> > The USB ports on thr rear of the machine are unaffected.

> > Please help.

> > Thanks

>

>

[Guest Bob]

Re: USB2 now USB1

 

Good question. Unfortunately I don't know the answer. Maybe someone else

will respond.

-------

[When responding to posts, please include the post(s) you are replying to so

that others may learn and benefit from the issue]

 

[How to ask a question]

http://support.microsoft.com/kb/555375

http://dts-l.net/goodpost.htm

http://oakroadsystems.com/genl/unice.htm

 

"stav" <stav@discussions.microsoft.com> wrote in message

news:9FFAE453-7A1F-4794-BB36-C399B1FBEFD7@microsoft.com...

> Hi Bob

> How do I know which ports to uninstall?

> The 4 at the rear are ok and I have a 4 port usb hub connected to one of

> these which supplies connection to 2 external hard drives and the mouse,

> as

> well as another hub which I use for mp3 players etc.

> Im not too keen on disrupting these components.

>

> Stav

>

> "Bob" wrote:

>

>> In Device Manager uninstall USB. Then reboot and let it reinstall.

>> DO NOT use registry cleaners! See this:

>> http://aumha.net/viewtopic.php?t=28099

>> -------

>> *Report back, please*

>> [When responding to posts, please include the post(s) you are replying to

>> so

>> that others may learn and benefit from the issue]

>>

>>

>> [How to ask a question]

>> http://support.microsoft.com/kb/555375

>> http://dts-l.net/goodpost.htm

>> http://oakroadsystems.com/genl/unice.htm

>>

>> "stav" <stav@discussions.microsoft.com> wrote in message

>> news:EF043908-E84D-43EE-AB8B-40D6316091F7@microsoft.com...

>> > Hi. Three weeks ago I installed Registry cleaner software on my pc but

>> > unfortunately it cleaned more than it should have and my pc would not

>> > start,

>> > even in safe mode. In desperation I tinkered with the bios (the only

>> > thing

>> > I

>> > could get on screen) systematically enabling everything that was

>> > disabled,

>> > and disabling everything that was enabled, rebooting each time with the

>> > back-up disc I made when I bought the pc in the cd drive each time.

>> > Eventually, something must have worked because the pc suddenly burst

>> > into

>> > life and the cd did its job and re-installed Windows for me.

>> > Everything's working fine now apart from the three USB2 ports on the

>> > front

>> > of the machine. Whatever I plug in to these ports, I get an error

>> > message

>> > saying "This device can perform faster if you connect to a USB2 port.

>> > The USB ports on thr rear of the machine are unaffected.

>> > Please help.

>> > Thanks

>>

>>

[Guest PD43]

Re: USB2 now USB1

 

stav <stav@discussions.microsoft.com> wrote:

>The 4 at the rear are ok and I have a 4 port usb hub connected to one of

>these which supplies connection to 2 external hard drives and the mouse, as

>well as another hub which I use for mp3 players etc.

 

What do you mean by "OK"? From your previous post, they apparently

aren't functioning at USB 2.0 level.

 

Sounds as if all of your stuff is on the hub. Is it?

 

Connect one of the devices into one of the rear ports and see if you

still get the message.

[Guest stav]

Re: USB2 now USB1

 

Hi PD43.

The 4 usb ports at the rear are all usb2 and working correctly, as are

everything connected to them (1Printer, 2Scanner, 3Modem, 4Hub which houses

two external hard drives, mouse, + another non-powered hub for mp3 players

etc).

The usb ports working as usb1 are all on the front panel of the machine.

 

Cheers

 

"PD43" wrote:

> stav <stav@discussions.microsoft.com> wrote:

>

> >The 4 at the rear are ok and I have a 4 port usb hub connected to one of

> >these which supplies connection to 2 external hard drives and the mouse, as

> >well as another hub which I use for mp3 players etc.

>

> What do you mean by "OK"? From your previous post, they apparently

> aren't functioning at USB 2.0 level.

>

> Sounds as if all of your stuff is on the hub. Is it?

>

> Connect one of the devices into one of the rear ports and see if you

> still get the message.

>

[Guest stav]

Re: USB2 now USB1

 

Hi PD43.

The 4 usb ports at the rear are all usb2 and working correctly, as are

everything connected to them (1Printer, 2Scanner, 3Modem, 4Hub which houses

two external hard drives, mouse, + another non-powered hub for mp3 players

etc).

The usb ports working as usb1 are all on the front panel of the machine.

 

Cheers

 

 

"PD43" wrote:

> stav <stav@discussions.microsoft.com> wrote:

>

> >The 4 at the rear are ok and I have a 4 port usb hub connected to one of

> >these which supplies connection to 2 external hard drives and the mouse, as

> >well as another hub which I use for mp3 players etc.

>

> What do you mean by "OK"? From your previous post, they apparently

> aren't functioning at USB 2.0 level.

>

> Sounds as if all of your stuff is on the hub. Is it?

>

> Connect one of the devices into one of the rear ports and see if you

> still get the message.

>

[Guest nass]

RE: USB2 now USB1

 

 

 

"stav" wrote:

> Hi. Three weeks ago I installed Registry cleaner software on my pc but

> unfortunately it cleaned more than it should have and my pc would not start,

> even in safe mode. In desperation I tinkered with the bios (the only thing I

> could get on screen) systematically enabling everything that was disabled,

> and disabling everything that was enabled, rebooting each time with the

> back-up disc I made when I bought the pc in the cd drive each time.

> Eventually, something must have worked because the pc suddenly burst into

> life and the cd did its job and re-installed Windows for me.

> Everything's working fine now apart from the three USB2 ports on the front

> of the machine. Whatever I plug in to these ports, I get an error message

> saying "This device can perform faster if you connect to a USB2 port.

> The USB ports on thr rear of the machine are unaffected.

> Please help.

> Thanks

 

 

How can you tell if you have USB2.0 installed on your system, try the

following:

Right click My Computer >> Select Properties >> On System properties click

Hardware tab.

On Hardware Tab click on Device Manager and locate this or Expand the Plus

[+] to [-] Minus to see the tree of USB :

[-]Generic USB Hub

intel® 82801EB USB Universal host contoller 24D2

intel® 82801EB USB Universal host contoller 24D2

intel® 82801EB USB Universal host contoller 24D4

intel® 82801EB USB Universal host contoller 24D7

####################################

Standard Enhanced PCI to USB Host Controller << this means you have USB2.0

####################################

USB Composite Device

USB Composite Device

USB Mass Storage Device

USB 2.0 root hub << also this

USB root hub

USB root hub

USB root hub

 

If you got the Enhanced in your USB tree you got USB2.0, try to Remove it

and Reboot your machine, windows should install it for you if does have the

driver, if it doesn't you need to Get the updates from the Machine

Manufacturer website or you may be given a CD with all drivers on it.

 

Or you can tell us the Model and we can help.

HTH.

nass

----

http://www.nasstec.co.uk

[Guest PD43]

Re: USB2 now USB1

 

stav <stav@discussions.microsoft.com> wrote:

>The 4 usb ports at the rear are all usb2 and working correctly, as are

>everything connected to them (1Printer, 2Scanner, 3Modem, 4Hub which houses

>two external hard drives, mouse, + another non-powered hub for mp3 players

>etc).

>The usb ports working as usb1 are all on the front panel of the machine.

 

Actually, I think I am plagued with the same problem on my home-built

machine.

 

I too have 4 rear ports and a hub connected to one of them. All of

those are fast.

 

I use my front port to connect a digital camera, and that's about all.

[Guest Ghostrider]

Re: USB2 now USB1

 

 

stav wrote:

> Hi PD43.

> The 4 usb ports at the rear are all usb2 and working correctly, as are

> everything connected to them (1Printer, 2Scanner, 3Modem, 4Hub which houses

> two external hard drives, mouse, + another non-powered hub for mp3 players

> etc).

> The usb ports working as usb1 are all on the front panel of the machine.

>

> Cheers

>

>

 

If the 3 front panel USB ports were working properly beforehand as USB2,

then I would be suspicious of the total power load on the existing USB

ports (including hubs) connected to the rear. I would especially check

the power supply to the hub and the other USB devices that also rely on

an external power source, such as the printer and scanner. And I would

certainly have used a powered hub for the MP3 players instead of a non-

powered one.

[Guest stav]

RE: USB2 now USB1

 

---------------------------------------------

Thanks for taking so much time on this.

Ive already confirmed in earlier posts that usb2 is working fine from the

rear of the pc, and following your instructions in your last post I can

confirm that Standard Enhanced PCI to USB Host Controller is indeed listed in

the device properties.

 

If it means uninstalling drivers that I might not be able to install again

I'd rather leave things as they are. Im not very pc savvy, and if there was a

quick decisive fix for this problem then that would have been great.

I was so relieved to still have a working pc after meddling with the

registry, I can live with the hubs Ive added on.

 

Thanks again for all your help.

 

--------------------------------------------

"nass" wrote:

>

>

> "stav" wrote:

>

> > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > unfortunately it cleaned more than it should have and my pc would not start,

> > even in safe mode. In desperation I tinkered with the bios (the only thing I

> > could get on screen) systematically enabling everything that was disabled,

> > and disabling everything that was enabled, rebooting each time with the

> > back-up disc I made when I bought the pc in the cd drive each time.

> > Eventually, something must have worked because the pc suddenly burst into

> > life and the cd did its job and re-installed Windows for me.

> > Everything's working fine now apart from the three USB2 ports on the front

> > of the machine. Whatever I plug in to these ports, I get an error message

> > saying "This device can perform faster if you connect to a USB2 port.

> > The USB ports on thr rear of the machine are unaffected.

> > Please help.

> > Thanks

>

>

> How can you tell if you have USB2.0 installed on your system, try the

> following:

> Right click My Computer >> Select Properties >> On System properties click

> Hardware tab.

> On Hardware Tab click on Device Manager and locate this or Expand the Plus

> [+] to [-] Minus to see the tree of USB :

> [-]Generic USB Hub

> intel® 82801EB USB Universal host contoller 24D2

> intel® 82801EB USB Universal host contoller 24D2

> intel® 82801EB USB Universal host contoller 24D4

> intel® 82801EB USB Universal host contoller 24D7

> ####################################

> Standard Enhanced PCI to USB Host Controller << this means you have USB2.0

> ####################################

> USB Composite Device

> USB Composite Device

> USB Mass Storage Device

> USB 2.0 root hub << also this

> USB root hub

> USB root hub

> USB root hub

>

> If you got the Enhanced in your USB tree you got USB2.0, try to Remove it

> and Reboot your machine, windows should install it for you if does have the

> driver, if it doesn't you need to Get the updates from the Machine

> Manufacturer website or you may be given a CD with all drivers on it.

>

> Or you can tell us the Model and we can help.

> HTH.

> nass

> ----

> http://www.nasstec.co.uk

[Guest PD43]

Re: USB2 now USB1

 

stav <stav@discussions.microsoft.com> wrote:

>If it means uninstalling drivers that I might not be able to install again

>I'd rather leave things as they are. Im not very pc savvy, and if there was a

>quick decisive fix for this problem then that would have been great.

>I was so relieved to still have a working pc after meddling with the

>registry, I can live with the hubs Ive added on.

 

good choice

[Guest stav]

Re: USB2 now USB1

 

I don't understand your point.

Everythings working ok from the rear of the machine.

 

"Ghostrider" wrote:

>

> stav wrote:

>

> > Hi PD43.

> > The 4 usb ports at the rear are all usb2 and working correctly, as are

> > everything connected to them (1Printer, 2Scanner, 3Modem, 4Hub which houses

> > two external hard drives, mouse, + another non-powered hub for mp3 players

> > etc).

> > The usb ports working as usb1 are all on the front panel of the machine.

> >

> > Cheers

> >

> >

>

> If the 3 front panel USB ports were working properly beforehand as USB2,

> then I would be suspicious of the total power load on the existing USB

> ports (including hubs) connected to the rear. I would especially check

> the power supply to the hub and the other USB devices that also rely on

> an external power source, such as the printer and scanner. And I would

> certainly have used a powered hub for the MP3 players instead of a non-

> powered one.

>

[Guest nass]

RE: USB2 now USB1

 

 

Hi Stav,

Can you please let me know your Computer Model and the serial number, and

what you done with the CD (which I assume is a Recovery Disk, did you done a

Repair or Recovery Console procedure?).

As I said you can go to the PC manufacturer website and download the latest

drivers for the Motherboard which will help fix things for you.

Do you have PCI card or all integrated on the Motherboard?.

Also consider "Ghostrider" his point is correct and technically true, try to

disconnect all Devices from the Rear USB and then connect one or two of the

other devices on the front USB and Reboot your machine, any change.

can you send the Error messages in the Event Viewer in your next post by

doing this step to get the Error messages which will help in identifying your

issue:

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

HTH.

nass

---

http://www.nasstec.co.uk

 

"stav" wrote:

> ---------------------------------------------

> Thanks for taking so much time on this.

> Ive already confirmed in earlier posts that usb2 is working fine from the

> rear of the pc, and following your instructions in your last post I can

> confirm that Standard Enhanced PCI to USB Host Controller is indeed listed in

> the device properties.

>

> If it means uninstalling drivers that I might not be able to install again

> I'd rather leave things as they are. Im not very pc savvy, and if there was a

> quick decisive fix for this problem then that would have been great.

> I was so relieved to still have a working pc after meddling with the

> registry, I can live with the hubs Ive added on.

>

> Thanks again for all your help.

>

> --------------------------------------------

> "nass" wrote:

>

> >

> >

> > "stav" wrote:

> >

> > > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > > unfortunately it cleaned more than it should have and my pc would not start,

> > > even in safe mode. In desperation I tinkered with the bios (the only thing I

> > > could get on screen) systematically enabling everything that was disabled,

> > > and disabling everything that was enabled, rebooting each time with the

> > > back-up disc I made when I bought the pc in the cd drive each time.

> > > Eventually, something must have worked because the pc suddenly burst into

> > > life and the cd did its job and re-installed Windows for me.

> > > Everything's working fine now apart from the three USB2 ports on the front

> > > of the machine. Whatever I plug in to these ports, I get an error message

> > > saying "This device can perform faster if you connect to a USB2 port.

> > > The USB ports on thr rear of the machine are unaffected.

> > > Please help.

> > > Thanks

> >

> >

> > How can you tell if you have USB2.0 installed on your system, try the

> > following:

> > Right click My Computer >> Select Properties >> On System properties click

> > Hardware tab.

> > On Hardware Tab click on Device Manager and locate this or Expand the Plus

> > [+] to [-] Minus to see the tree of USB :

> > [-]Generic USB Hub

> > intel® 82801EB USB Universal host contoller 24D2

> > intel® 82801EB USB Universal host contoller 24D2

> > intel® 82801EB USB Universal host contoller 24D4

> > intel® 82801EB USB Universal host contoller 24D7

> > ####################################

> > Standard Enhanced PCI to USB Host Controller << this means you have USB2.0

> > ####################################

> > USB Composite Device

> > USB Composite Device

> > USB Mass Storage Device

> > USB 2.0 root hub << also this

> > USB root hub

> > USB root hub

> > USB root hub

> >

> > If you got the Enhanced in your USB tree you got USB2.0, try to Remove it

> > and Reboot your machine, windows should install it for you if does have the

> > driver, if it doesn't you need to Get the updates from the Machine

> > Manufacturer website or you may be given a CD with all drivers on it.

> >

> > Or you can tell us the Model and we can help.

> > HTH.

> > nass

> > ----

> > http://www.nasstec.co.uk

[Guest Mistoffolees]

Re: USB2 now USB1

 

 

stav wrote:

> I don't understand your point.

> Everythings working ok from the rear of the machine.

>

 

The point being made is that the USB power supply in the motherboard

runs off the same power bus. And if the rear USB ports are normally

used and draws off the power, the front USB ports is under-powered

and will drop down to USB 1.1. One way of getting around the limited

on-board power supply to drive USB devices is to use powered hubs.

[Guest stav]

RE: USB2 now USB1

 

Acer Aspire T180-UB7Z

Serial No. could be:76487-OEM-0011903-00865

OS: Windows XP Professional, SP2 Media Centre Edition Ver 2002

CPU: AuthenticAMD, AMD Athlon 64 X2 Dual Core Processor 3800+, MMX @

1000 MHz, 768 RAM

Don't know what I did with the Recovery Disk, I just left it in the drive to

do its thing.

Don't know if its a PCI card or all integrated on the Motherboard Im afraid.

 

"nass" wrote:

>

> Hi Stav,

> Can you please let me know your Computer Model and the serial number, and

> what you done with the CD (which I assume is a Recovery Disk, did you done a

> Repair or Recovery Console procedure?).

> As I said you can go to the PC manufacturer website and download the latest

> drivers for the Motherboard which will help fix things for you.

> Do you have PCI card or all integrated on the Motherboard?.

> Also consider "Ghostrider" his point is correct and technically true, try to

> disconnect all Devices from the Rear USB and then connect one or two of the

> other devices on the front USB and Reboot your machine, any change.

> can you send the Error messages in the Event Viewer in your next post by

> doing this step to get the Error messages which will help in identifying your

> issue:

> Open a Notepad, customize or minimize to the taskbar as you will need it

> later for this step to copy the error message on it.

> Open a run command and type in:

> eventvwr.msc click [OK] you will get the Event viewer control Panel.

> click on each of these:

> Application

> System

> Security

> Look in the right Pane/window for error message with red (X) or Yellow

> exclamation mark /!\ , double click each one to get more info about the

> causer.

> On the Event error properties message you will see:

> Up Arrow

> Down arrow

> Two pages

> Click on the two pages to copy the error message then bring up the Notepad

> you opened earlier and right click on the first line and select Paste from

> the list, this will paste the error message on a Notepad.

> Please don't duplicate the error message one of each kind will be sufficient.

> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> http://support.microsoft.com/kb/308427/en-us

> HTH.

> nass

> ---

> http://www.nasstec.co.uk

>

> "stav" wrote:

>

> > ---------------------------------------------

> > Thanks for taking so much time on this.

> > Ive already confirmed in earlier posts that usb2 is working fine from the

> > rear of the pc, and following your instructions in your last post I can

> > confirm that Standard Enhanced PCI to USB Host Controller is indeed listed in

> > the device properties.

> >

> > If it means uninstalling drivers that I might not be able to install again

> > I'd rather leave things as they are. Im not very pc savvy, and if there was a

> > quick decisive fix for this problem then that would have been great.

> > I was so relieved to still have a working pc after meddling with the

> > registry, I can live with the hubs Ive added on.

> >

> > Thanks again for all your help.

> >

> > --------------------------------------------

> > "nass" wrote:

> >

> > >

> > >

> > > "stav" wrote:

> > >

> > > > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > > > unfortunately it cleaned more than it should have and my pc would not start,

> > > > even in safe mode. In desperation I tinkered with the bios (the only thing I

> > > > could get on screen) systematically enabling everything that was disabled,

> > > > and disabling everything that was enabled, rebooting each time with the

> > > > back-up disc I made when I bought the pc in the cd drive each time.

> > > > Eventually, something must have worked because the pc suddenly burst into

> > > > life and the cd did its job and re-installed Windows for me.

> > > > Everything's working fine now apart from the three USB2 ports on the front

> > > > of the machine. Whatever I plug in to these ports, I get an error message

> > > > saying "This device can perform faster if you connect to a USB2 port.

> > > > The USB ports on thr rear of the machine are unaffected.

> > > > Please help.

> > > > Thanks

> > >

> > >

> > > How can you tell if you have USB2.0 installed on your system, try the

> > > following:

> > > Right click My Computer >> Select Properties >> On System properties click

> > > Hardware tab.

> > > On Hardware Tab click on Device Manager and locate this or Expand the Plus

> > > [+] to [-] Minus to see the tree of USB :

> > > [-]Generic USB Hub

> > > intel® 82801EB USB Universal host contoller 24D2

> > > intel® 82801EB USB Universal host contoller 24D2

> > > intel® 82801EB USB Universal host contoller 24D4

> > > intel® 82801EB USB Universal host contoller 24D7

> > > ####################################

> > > Standard Enhanced PCI to USB Host Controller << this means you have USB2.0

> > > ####################################

> > > USB Composite Device

> > > USB Composite Device

> > > USB Mass Storage Device

> > > USB 2.0 root hub << also this

> > > USB root hub

> > > USB root hub

> > > USB root hub

> > >

> > > If you got the Enhanced in your USB tree you got USB2.0, try to Remove it

> > > and Reboot your machine, windows should install it for you if does have the

> > > driver, if it doesn't you need to Get the updates from the Machine

> > > Manufacturer website or you may be given a CD with all drivers on it.

> > >

> > > Or you can tell us the Model and we can help.

> > > HTH.

> > > nass

> > > ----

> > > http://www.nasstec.co.uk

[Guest nass]

RE: USB2 now USB1

 

 

Try to see if the Acer Update Wizard is on the All Programs and run it to

update the drivers for the chipset, also in Control panel.

What happen when in Device manager and click scan for new Hardware?.

Here is a link to get the drivers:

http://support.acer-euro.com/drivers/desktop/aspire_t180.html#driver

 

Driver and Utilities

MS Windows XP

[ Chipset ][v]

 

 

This a FAQ worth reading it:

http://www.acer-apac.com/.../vistadownload_faq.asp

HTH.

nass

----

http://www.nasstec.co.uk

 

"stav" wrote:

> Acer Aspire T180-UB7Z

> Serial No. could be:76487-OEM-0011903-00865

> OS: Windows XP Professional, SP2 Media Centre Edition Ver 2002

> CPU: AuthenticAMD, AMD Athlon 64 X2 Dual Core Processor 3800+, MMX @

> 1000 MHz, 768 RAM

> Don't know what I did with the Recovery Disk, I just left it in the drive to

> do its thing.

> Don't know if its a PCI card or all integrated on the Motherboard Im afraid.

>

> "nass" wrote:

>

> >

> > Hi Stav,

> > Can you please let me know your Computer Model and the serial number, and

> > what you done with the CD (which I assume is a Recovery Disk, did you done a

> > Repair or Recovery Console procedure?).

> > As I said you can go to the PC manufacturer website and download the latest

> > drivers for the Motherboard which will help fix things for you.

> > Do you have PCI card or all integrated on the Motherboard?.

> > Also consider "Ghostrider" his point is correct and technically true, try to

> > disconnect all Devices from the Rear USB and then connect one or two of the

> > other devices on the front USB and Reboot your machine, any change.

> > can you send the Error messages in the Event Viewer in your next post by

> > doing this step to get the Error messages which will help in identifying your

> > issue:

> > Open a Notepad, customize or minimize to the taskbar as you will need it

> > later for this step to copy the error message on it.

> > Open a run command and type in:

> > eventvwr.msc click [OK] you will get the Event viewer control Panel.

> > click on each of these:

> > Application

> > System

> > Security

> > Look in the right Pane/window for error message with red (X) or Yellow

> > exclamation mark /!\ , double click each one to get more info about the

> > causer.

> > On the Event error properties message you will see:

> > Up Arrow

> > Down arrow

> > Two pages

> > Click on the two pages to copy the error message then bring up the Notepad

> > you opened earlier and right click on the first line and select Paste from

> > the list, this will paste the error message on a Notepad.

> > Please don't duplicate the error message one of each kind will be sufficient.

> > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

> > http://support.microsoft.com/kb/308427/en-us

> > HTH.

> > nass

> > ---

> > http://www.nasstec.co.uk

> >

> > "stav" wrote:

> >

> > > ---------------------------------------------

> > > Thanks for taking so much time on this.

> > > Ive already confirmed in earlier posts that usb2 is working fine from the

> > > rear of the pc, and following your instructions in your last post I can

> > > confirm that Standard Enhanced PCI to USB Host Controller is indeed listed in

> > > the device properties.

> > >

> > > If it means uninstalling drivers that I might not be able to install again

> > > I'd rather leave things as they are. Im not very pc savvy, and if there was a

> > > quick decisive fix for this problem then that would have been great.

> > > I was so relieved to still have a working pc after meddling with the

> > > registry, I can live with the hubs Ive added on.

> > >

> > > Thanks again for all your help.

> > >

> > > --------------------------------------------

> > > "nass" wrote:

> > >

> > > >

> > > >

> > > > "stav" wrote:

> > > >

> > > > > Hi. Three weeks ago I installed Registry cleaner software on my pc but

> > > > > unfortunately it cleaned more than it should have and my pc would not start,

> > > > > even in safe mode. In desperation I tinkered with the bios (the only thing I

> > > > > could get on screen) systematically enabling everything that was disabled,

> > > > > and disabling everything that was enabled, rebooting each time with the

> > > > > back-up disc I made when I bought the pc in the cd drive each time.

> > > > > Eventually, something must have worked because the pc suddenly burst into

> > > > > life and the cd did its job and re-installed Windows for me.

> > > > > Everything's working fine now apart from the three USB2 ports on the front

> > > > > of the machine. Whatever I plug in to these ports, I get an error message

> > > > > saying "This device can perform faster if you connect to a USB2 port.

> > > > > The USB ports on thr rear of the machine are unaffected.

> > > > > Please help.

> > > > > Thanks

> > > >

> > > >

> > > > How can you tell if you have USB2.0 installed on your system, try the

> > > > following:

> > > > Right click My Computer >> Select Properties >> On System properties click

> > > > Hardware tab.

> > > > On Hardware Tab click on Device Manager and locate this or Expand the Plus

> > > > [+] to [-] Minus to see the tree of USB :

> > > > [-]Generic USB Hub

> > > > intel® 82801EB USB Universal host contoller 24D2

> > > > intel® 82801EB USB Universal host contoller 24D2

> > > > intel® 82801EB USB Universal host contoller 24D4

> > > > intel® 82801EB USB Universal host contoller 24D7

> > > > ####################################

> > > > Standard Enhanced PCI to USB Host Controller << this means you have USB2.0

> > > > ####################################

> > > > USB Composite Device

> > > > USB Composite Device

> > > > USB Mass Storage Device

> > > > USB 2.0 root hub << also this

> > > > USB root hub

> > > > USB root hub

> > > > USB root hub

> > > >

> > > > If you got the Enhanced in your USB tree you got USB2.0, try to Remove it

> > > > and Reboot your machine, windows should install it for you if does have the

> > > > driver, if it doesn't you need to Get the updates from the Machine

> > > > Manufacturer website or you may be given a CD with all drivers on it.

> > > >

> > > > Or you can tell us the Model and we can help.

> > > > HTH.

> > > > nass

> > > > ----

> > > > http://www.nasstec.co.uk