Download problem

[Guest Cory]

This is my problem.

--- Original Message ---

From : coryiv@gmail.com

Sent : Saturday, March 15, 2008 1:55:32 PM UTC

To : 126be401-77f3-4922-8011-2a987c51872a

Subject : Kodak is saying there is a conflict between it's CD and your

system. It downl...

 

Problem Description: Kodak is saying there is a conflict between it's CD and

your system. It downloads so far then stops and I get the above message.

There seems to be a download proble. I also got a message from Norton stating

it had blocked "Download" stating it wasa virus. The CD also states that

there is old Kodak info in the system that needs to be removed. In "Add or

Delete" (Control panel) there are two Kodak items but it shows they are

empty. I've tried to remove them, nothing happens other the the screen

"jumps" and they are still there, could they be the problem. If you want to

send down an expert to San Felipe, Baja California I'd be more then glad to

buy them all the fish tacos they can eat. Any help would be appreciated. I

have a new camera and it's just sitting here waiting to download my pictures.

Thank You, Cory Dudley coryiv@gmail.com Operating System: WindowsXP

--

Baja Cory

[Guest nass]

RE: Download problem

 

 

 

"Cory" wrote:

> This is my problem.

> --- Original Message ---

> From : coryivSPAMLAMMMM@gmail

> Sent : Saturday, March 15, 2008 1:55:32 PM UTC

> To : 126be401-77f3-4922-8011-2a987c51872a

> Subject : Kodak is saying there is a conflict between it's CD and your

> system. It downl...

>

> Problem Description: Kodak is saying there is a conflict between it's CD and

> your system. It downloads so far then stops and I get the above message.

> There seems to be a download proble. I also got a message from Norton stating

> it had blocked "Download" stating it wasa virus. The CD also states that

> there is old Kodak info in the system that needs to be removed. In "Add or

> Delete" (Control panel) there are two Kodak items but it shows they are

> empty. I've tried to remove them, nothing happens other the the screen

> "jumps" and they are still there, could they be the problem. If you want to

> send down an expert to San Felipe, Baja California I'd be more then glad to

> buy them all the fish tacos they can eat. Any help would be appreciated. I

> have a new camera and it's just sitting here waiting to download my pictures.

> Thank You, Cory Dudley coryivLotsOf SPAMLAM@gmail.com Operating System: WindowsXP

> --

> Baja Cory

 

 

Okay, let see what we can get out of this, because my head spinning <g>.

You are trying to Download Pictures from your camera to your PC and you are

using Kodak software to download and edit these pictures, am I right?.

When you trying this the Error message by Kodak say there is a Conflict

somewhere between the Kodak and the OS, can you please send the exact error

message in your next post

Troubleshooting the KODAK ADVANTIX Film Drive FD 300

http://www.kodak.com/global/en/service/faqs/faq1043.shtml

 

If there are two Kodak Installation, it may be the Software installer is

corrupt or damaged, what happen when you click Remove option in the

Add/Remove programs?.

 

I don't understand what the Norton Virus Alert is about, is it because the

Memory card on the Camera containing a virus or false Alert/message from

Norton?, still shouldn't be ignored!, and you need to scan for malware and

viruses by doing these cleaning steps:

Go through these Cleaning steps:

1... Click start >> Control Panel >> Double Click Network and Internet

Connections >> Double click Internet Options, on the IE Properties window

you will see these Options:

General | Security | Privacy | Content | Connections | Programs

| Advanced .

 

Click on General Tab (1st Tab on the left) and you will see a Button called

[ Clear History ..] click on it to clear your History caches, then click on

[Delete Files..] to delete Internet Files created over the time, click on [

Delete Cookies...] to delete your cookies left by visiting websites.

 

= Then try to Disable the Add-Ons on your Browser somehow installed on your

browser, On how to disable the Add-ons follow this:

Click on Programs Tab and then click the Manage Add-Ons Button there Disable

the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one

later and see which is the culprit .

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

Scan for malware from here:

SuperAntispyware - Free

http://www.superantispyware.com/superantispywarefreevspro.html

 

Run a scan from here on-line:

http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner (off-line scanner) from here:

http://www.avast.com/eng/avast-virus-cleaner.html

 

Lots of tools to download and disinfect your machine (off-line scanner):

http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

 

After the scan run disk clean-up on your drive and run this command:

sfc /scannow click [OK] and let it run till it finish and reboot your

machine.

 

Open a Notepad, customize or minimize to the taskbar as you will need it

later for this step to copy the error message on it.

Open a run command and type in:

eventvwr.msc click [OK] you will get the Event viewer control Panel.

click on each of these:

Application

System

Security

Look in the right Pane/window for error message with red (X) or Yellow

exclamation mark /!\ , double click each one to get more info about the

causer.

On the Event error properties message you will see:

Up Arrow

Down arrow

Two pages

Click on the two pages to copy the error message then bring up the Notepad

you opened earlier and right click on the first line and select Paste from

the list, this will paste the error message on a Notepad.

Please don't duplicate the error message one of each kind will be sufficient.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/kb/308427/en-us

 

Note: please don't include your E-mail address in your next reply as you

will get SPAM from Bots scanning this newsgroup, not from Microsoft. This

Newsgroup is independent from Microsoft, so you are not talking to a

Microsoft representative (I'm not a Microsoft affiliate or Employee, I'm

normal user just wanted to help).

 

HTH.

nass

---

http://www.nasstec.co.uk