Mail Client problem

March 16, 2008

I realize that this is a Microsoft site but I thought perhaps someone

could help me out with a problem I have. Whenever I click on 'Contact

Us' on any given site it comes back with the pop-up message below:

Could not perform this action because the default mail client is not

properly installed.

The odd thing about this is that it use to be able to do this. So can

anyone tell me how I can correct this?

Thank you,

Robert

March 16, 2008

Re: Mail Client problem

Robert <magineeer@hotmail.com> wrote:

>I realize that this is a Microsoft site but I thought perhaps someone

>could help me out with a problem I have. Whenever I click on 'Contact

>Us' on any given site it comes back with the pop-up message below:

>

>Could not perform this action because the default mail client is not

>properly installed.

>

>The odd thing about this is that it use to be able to do this. So can

>anyone tell me how I can correct this?

Not without more info... like (DUH!) your email client.

That said, this ain't the place to talk about email client problems.

Sitting on the edge of my seat waiting for moor info so I can steer

you to the proper place to ask your question...

March 16, 2008

Re: Mail Client problem

"Robert" <magineeer@hotmail.com> wrote in message

news:70a63b11-2c4a-4ddc-b0ba-840a1f3b09a3@s12g2000prg.googlegroups.com...

>I realize that this is a Microsoft site but I thought perhaps someone

> could help me out with a problem I have. Whenever I click on 'Contact

> Us' on any given site it comes back with the pop-up message below:

>

> Could not perform this action because the default mail client is not

> properly installed.

>

> The odd thing about this is that it use to be able to do this. So can

> anyone tell me how I can correct this?

>

> Thank you,

> Robert

Reinstall your default mail client.....(and what is your default mail

program for that matter?).

Can you give some examples of the sites where this behaviour occurs?

March 16, 2008

RE: Mail Client problem

open internet explorer, go to tools click, on the crop down menu select

internet options, then choose the programs tab and report back on what

software is listed for use as default mail program.

"Robert" wrote:

> I realize that this is a Microsoft site but I thought perhaps someone

> could help me out with a problem I have. Whenever I click on 'Contact

> Us' on any given site it comes back with the pop-up message below:

>

> Could not perform this action because the default mail client is not

> properly installed.

>

> The odd thing about this is that it use to be able to do this. So can

> anyone tell me how I can correct this?

>

> Thank you,

> Robert

>

March 16, 2008

Re: Mail Client problem

On Mar 16, 3:37 pm, PD43 <pauld1...@comcast.net> wrote:

> Robert <magine...@hotmail.com> wrote:

> >I realize that this is a Microsoft site but I thought perhaps someone

> >could help me out with a problem I have. Whenever I click on 'Contact

> >Us' on any given site it comes back with the pop-up message below:

>

> >Could not perform this action because the default mail client is not

> >properly installed.

>

> >The odd thing about this is that it use to be able to do this. So can

> >anyone tell me how I can correct this?

>

> Not without more info... like (DUH!) your email client.

>

> That said, this ain't the place to talk about email client problems.

>

> Sitting on the edge of my seat waiting for moor info so I can steer

> you to the proper place to ask your question...

If my email client you mean which email I use it's hotmail.

Robert

March 17, 2008

Re: Mail Client problem

On Mar 16, 4:22 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> open internet explorer, go to tools click, on the crop down menu select

> internet options, then choose the programs tab and report back on what

> software is listed for use as default mail program.

>

> "Robert" wrote:

> > I realize that this is a Microsoft site but I thought perhaps someone

> > could help me out with a problem I have. Whenever I click on 'Contact

> > Us' on any given site it comes back with the pop-up message below:

>

> > Could not perform this action because the default mail client is not

> > properly installed.

>

> > The odd thing about this is that it use to be able to do this. So can

> > anyone tell me how I can correct this?

>

> > Thank you,

> > Robert- Hide quoted text -

>

> - Show quoted text -

It says that it's Microsoft Outlook . It also has options to use MSN

Explorer, Outlook Express, and Windows Live Mail but I use Hotmail and

it doesn't give me any options to change it.

Robert

March 17, 2008

Re: Mail Client problem

This is why it's giving you an error, since you haven't got any of those

setup for default use for mail.

actually mine shows Hotmail as the first option, and goes on to list

Outlook, outlook express. I prefer Yahoo myself but that's just my preference.

Since you are using this as a send mail program only, I would suggest you

choose whatever program your familiar with and set it up as the default

e-mail program to send mail. if it's set already to outlook, then you need to

configure Outlook to access your ISP properly to send mail, same with outlook

express.

You will need your ISP's domain name, and server names for sending/receiving

e-mail, you can contact them to get this info.

"Robert" wrote:

> On Mar 16, 4:22 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> > open internet explorer, go to tools click, on the crop down menu select

> > internet options, then choose the programs tab and report back on what

> > software is listed for use as default mail program.

> >

> > "Robert" wrote:

> > > I realize that this is a Microsoft site but I thought perhaps someone

> > > could help me out with a problem I have. Whenever I click on 'Contact

> > > Us' on any given site it comes back with the pop-up message below:

> >

> > > Could not perform this action because the default mail client is not

> > > properly installed.

> >

> > > The odd thing about this is that it use to be able to do this. So can

> > > anyone tell me how I can correct this?

> >

> > > Thank you,

> > > Robert- Hide quoted text -

> >

> > - Show quoted text -

>

> It says that it's Microsoft Outlook . It also has options to use MSN

> Explorer, Outlook Express, and Windows Live Mail but I use Hotmail and

> it doesn't give me any options to change it.

>

> Robert

>

March 17, 2008

Re: Mail Client problem

"Robert" <magineeer@hotmail.com> wrote in message

news:70a63b11-2c4a-4ddc-b0ba-840a1f3b09a3@s12g2000prg.googlegroups.com...

>I realize that this is a Microsoft site but I thought perhaps someone

> could help me out with a problem I have. Whenever I click on 'Contact

> Us' on any given site it comes back with the pop-up message below:

>

> Could not perform this action because the default mail client is not

> properly installed.

>

> The odd thing about this is that it use to be able to do this. So can

> anyone tell me how I can correct this?

>

> Thank you,

> Robert

The setting is in Internet Explorer. Tools, Internet Options, Programs.

More details can be found by googling "set hotmail as default mail client

XP"

HTH

-pk

March 17, 2008

Re: Mail Client problem

On Mar 16, 4:22 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> open internet explorer, go to tools click, on the crop down menu select

> internet options, then choose the programs tab and report back on what

> software is listed for use as default mail program.

>

> "Robert" wrote:

> > I realize that this is a Microsoft site but I thought perhaps someone

> > could help me out with a problem I have. Whenever I click on 'Contact

> > Us' on any given site it comes back with the pop-up message below:

>

> > Could not perform this action because the default mail client is not

> > properly installed.

>

> > The odd thing about this is that it use to be able to do this. So can

> > anyone tell me how I can correct this?

>

> > Thank you,

> > Robert- Hide quoted text -

>

> - Show quoted text -

Ok, I checked again and this time it see Windows Live Hotmail, so I

changed it, (Apply/OK) but it still doesn't work.

Robert

March 17, 2008

Re: Mail Client problem

[Why must we always ask? Do they think we're mind readers?]

And your default Mail Client should be...?

Is MS Outlook installed but you don't use it?

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

Robert wrote:

> I realize that this is a Microsoft site but I thought perhaps someone

> could help me out with a problem I have. Whenever I click on 'Contact

> Us' on any given site it comes back with the pop-up message below:

>

> Could not perform this action because the default mail client is not

> properly installed.

>

> The odd thing about this is that it use to be able to do this. So can

> anyone tell me how I can correct this?

March 17, 2008

Re: Mail Client problem

Still giving the same error?? please give exact wording of the error.

"Robert" wrote:

> On Mar 16, 4:22 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> > open internet explorer, go to tools click, on the crop down menu select

> > internet options, then choose the programs tab and report back on what

> > software is listed for use as default mail program.

> >

> > "Robert" wrote:

> > > I realize that this is a Microsoft site but I thought perhaps someone

> > > could help me out with a problem I have. Whenever I click on 'Contact

> > > Us' on any given site it comes back with the pop-up message below:

> >

> > > Could not perform this action because the default mail client is not

> > > properly installed.

> >

> > > The odd thing about this is that it use to be able to do this. So can

> > > anyone tell me how I can correct this?

> >

> > > Thank you,

> > > Robert- Hide quoted text -

> >

> > - Show quoted text -

>

> Ok, I checked again and this time it see Windows Live Hotmail, so I

> changed it, (Apply/OK) but it still doesn't work.

>

> Robert

>

March 17, 2008

Re: Mail Client problem

Even though hotmail may be set up as the default mail handler program, you

still need to configure it properly for Ie to log you in. go to control panel

and run the mail setup , look for an icon that says mail, double click, and

follow the instructions.

"Robert" wrote:

> On Mar 16, 4:22 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> > open internet explorer, go to tools click, on the crop down menu select

> > internet options, then choose the programs tab and report back on what

> > software is listed for use as default mail program.

> >

> > "Robert" wrote:

> > > I realize that this is a Microsoft site but I thought perhaps someone

> > > could help me out with a problem I have. Whenever I click on 'Contact

> > > Us' on any given site it comes back with the pop-up message below:

> >

> > > Could not perform this action because the default mail client is not

> > > properly installed.

> >

> > > The odd thing about this is that it use to be able to do this. So can

> > > anyone tell me how I can correct this?

> >

> > > Thank you,

> > > Robert- Hide quoted text -

> >

> > - Show quoted text -

>

> Ok, I checked again and this time it see Windows Live Hotmail, so I

> changed it, (Apply/OK) but it still doesn't work.

>

> Robert

>

March 17, 2008

Re: Mail Client problem

Hotmail , he already stated that.

"PA Bear [MS MVP]" wrote:

> [Why must we always ask? Do they think we're mind readers?]

>

> And your default Mail Client should be...?

>

> Is MS Outlook installed but you don't use it?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> Robert wrote:

> > I realize that this is a Microsoft site but I thought perhaps someone

> > could help me out with a problem I have. Whenever I click on 'Contact

> > Us' on any given site it comes back with the pop-up message below:

> >

> > Could not perform this action because the default mail client is not

> > properly installed.

> >

> > The odd thing about this is that it use to be able to do this. So can

> > anyone tell me how I can correct this?

>

March 17, 2008

Re: Mail Client problem

On Mar 16, 6:28 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> Even though hotmail may be set up as the default mail handler program, you

> still need to configure it properly for Ie to log you in. go to control panel

> and run the mail setup , look for an icon that says mail, double click, and

> follow the instructions.

>

I went into the Control Panel but I didn't see any mail icon until I

switched to the Classic view. I clicked on the mail icon and it gave

me a pop up with E-mail accounts. When I clicked this it gave me the

option to add or change an email account. When I click either it gives

me the following options:

Microsoft Exchange Server

POP3

IMAP

HTTP(Connect to HTTP email server such as Hotmail to download email

and synchronize mailbox folders)

Additional Server Types

I chose the HTTP option but when I did it came back with this message:

This feature requires the Outlook Express component of Microsoft

Internet Explorer version 5.0 or newer. Would you like to download a

newer version of Internet Explorer now?

I have IE7. So now what?

Robert

March 17, 2008

Re: Mail Client problem

On Mar 16, 6:15 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> [Why must we always ask? Do they think we're mind readers?]

>

> And your default Mail Client should be...?

>

> Is MS Outlook installed but you don't use it?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/

>

> Robert wrote:

> > I realize that this is a Microsoft site but I thought perhaps someone

> > could help me out with a problem I have. Whenever I click on 'Contact

> > Us' on any given site it comes back with the pop-up message below:

>

> > Could not perform this action because the default mail client is not

> > properly installed.

>

> > The odd thing about this is that it use to be able to do this. So can

> > anyone tell me how I can correct this?- Hide quoted text -

>

> - Show quoted text -

I want my mail client to be Hotmail. Yes, MS Outlook is installed but

I don't like it and prefer not to use it.

Robert

March 17, 2008

Re: Mail Client problem

it certainly sounds as if it's trying to open outlook express and not able to

find it.

Try this, if you have your original windows install disk, put it in the cd

drive, goto control panel and add/remove programs click on windows components

and go down the list till you find outlook express, if it's already checked

remove the check as if your removing outlook express, see if it actually

removes it, if so reboot and go thru the procedure again to install it, this

should replace the damaged previous install.

I would also suggest you use SFC to check for and replace any system files

that may be damaged and or missing.

You may need to redo your patches and service packs

"Robert" wrote:

> On Mar 16, 6:28 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> > Even though hotmail may be set up as the default mail handler program, you

> > still need to configure it properly for Ie to log you in. go to control panel

> > and run the mail setup , look for an icon that says mail, double click, and

> > follow the instructions.

> >

>

> I went into the Control Panel but I didn't see any mail icon until I

> switched to the Classic view. I clicked on the mail icon and it gave

> me a pop up with E-mail accounts. When I clicked this it gave me the

> option to add or change an email account. When I click either it gives

> me the following options:

>

> Microsoft Exchange Server

> POP3

> IMAP

> HTTP(Connect to HTTP email server such as Hotmail to download email

> and synchronize mailbox folders)

> Additional Server Types

>

> I chose the HTTP option but when I did it came back with this message:

>

> This feature requires the Outlook Express component of Microsoft

> Internet Explorer version 5.0 or newer. Would you like to download a

> newer version of Internet Explorer now?

>

> I have IE7. So now what?

>

> Robert

>

March 17, 2008

Re: Mail Client problem

On Mar 16, 8:11 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> it certainly sounds as if it's trying to open outlook express and not able to

> find it.

> Try this, if you have your original windows install disk, put it in the cd

> drive, goto control panel and add/remove programs click on windows components

> and go down the list till you find outlook express, if it's already checked

> remove the check as if your removing outlook express, see if it actually

> removes it, if so reboot and go thru the procedure again to install it, this

> should replace the damaged previous install.

>

> I would also suggest you use SFC to check for and replace any system files

> that may be damaged and or missing.

>

> You may need to redo your patches and service packs

>

You've completely lost me. What does Outlook Express have to do with

making Hotmail my client server? I didn't think this was going to be

so involved e.g. putting in my original Windows install disk?!@! I

also have no idea what SFC is., I've already checked for updates from

Microsoft.

Robert

March 17, 2008

Re: Mail Client problem

Thank you, I can read.

sgopus wrote:

> Hotmail , he already stated that.

>

> "PA Bear [MS MVP]" wrote:

>

>> [Why must we always ask? Do they think we're mind readers?]

>>

>> And your default Mail Client should be...?

>>

>> Is MS Outlook installed but you don't use it?

>> --

>> ~Robear Dyer (PA Bear)

>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

>> AumHa VSOP & Admin http://aumha.net

>> DTS-L http://dts-l.net/

>>

>> Robert wrote:

>>> I realize that this is a Microsoft site but I thought perhaps someone

>>> could help me out with a problem I have. Whenever I click on 'Contact

>>> Us' on any given site it comes back with the pop-up message below:

>>>

>>> Could not perform this action because the default mail client is not

>>> properly installed.

>>>

>>> The odd thing about this is that it use to be able to do this. So can

>>> anyone tell me how I can correct this?

March 17, 2008

Re: Mail Client problem

Robert wrote:

>>> I realize that this is a Microsoft site but I thought perhaps someone

>>> could help me out with a problem I have. Whenever I click on 'Contact

>>> Us' on any given site it comes back with the pop-up message below:

>>

>>> Could not perform this action because the default mail client is not

>>> properly installed.

>>

>>> The odd thing about this is that it use to be able to do this. So can

>>> anyone tell me how I can correct this?

>>

>> And your default Mail Client should be...?

>>

>> Is MS Outlook installed but you don't use it?

>> --

> I want my mail client to be Hotmail. Yes, MS Outlook is installed but

> I don't like it and prefer not to use it.

Some background: When the applications were in beta development, what is now

called Windows Live Hotmail was called Windows Live Mail, and what is now

called Windows Live Mail was called Windows Live Mail Desktop. (Yes, it's

confusing.) If you accessed your Hotmail account during the beta, it will

still be called Windows Live Mail on your machine.

In this reply, I am assuming that what is now called Windows Live Mail

(http://get.live.com/wlmail/overview) is *not* installed on the machine.

=========================

1. I understand that Windows Live Mail is one of the options listed in IE

Tools | Internet Options | Programs | E-mail. If you've not selected this

option already, do so now. Then...

2. Start | [Control Panel | Add/Remove Programs] Set Program Access and

Defaults | Custom | Choose a default e-mail program: Is Windows Live Mail

listed and selected here? If not, select it, OK your way out.

3. Reboot and test.

4. If no joy:

Restore Hotmail, Outlook and OE under Programs (Line 250, Right)

http://www.kellys-korner-xp.com/xp_tweaks.htm

Download hotmailoutlookoe.reg, saving it to your desktop.

5. Close all IE windows.

6. Double-click on hotmailoutlookoe.reg and accept the prompt to merge the

data with your Registry.

7. Reboot and test.

===============================

Why it happens and how to stop if from happening again:

http://www.oehelp.com/OETips.aspx#13 (Applies if any version of MS Outlook

is installed; ignore the reference to Outlook Express.)

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

March 17, 2008

Re: Mail Client problem

I think Pa Bear's latest advice is good, and you shouldn't need anything else

from me. Good Luck!

"Robert" wrote:

> On Mar 16, 8:11 pm, sgopus <sgo...@discussions.microsoft.com> wrote:

> > it certainly sounds as if it's trying to open outlook express and not able to

> > find it.

> > Try this, if you have your original windows install disk, put it in the cd

> > drive, goto control panel and add/remove programs click on windows components

> > and go down the list till you find outlook express, if it's already checked

> > remove the check as if your removing outlook express, see if it actually

> > removes it, if so reboot and go thru the procedure again to install it, this

> > should replace the damaged previous install.

> >

> > I would also suggest you use SFC to check for and replace any system files

> > that may be damaged and or missing.

> >

> > You may need to redo your patches and service packs

> >

>

> You've completely lost me. What does Outlook Express have to do with

> making Hotmail my client server? I didn't think this was going to be

> so involved e.g. putting in my original Windows install disk?!@! I

> also have no idea what SFC is., I've already checked for updates from

> Microsoft.

>

> Robert

>

March 17, 2008

Re: Mail Client problem

On Mar 17, 12:08 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Robert wrote:

> >>> I realize that this is a Microsoft site but I thought perhaps someone

> >>> could help me out with a problem I have. Whenever I click on 'Contact

> >>> Us' on any given site it comes back with the pop-up message below:

>

> >>> Could not perform this action because the default mail client is not

> >>> properly installed.

>

> >>> The odd thing about this is that it use to be able to do this. So can

> >>> anyone tell me how I can correct this?

>

> >> And your default Mail Client should be...?

>

> >> Is MS Outlook installed but you don't use it?

> >> --

> > I want my mail client to be Hotmail. Yes, MS Outlook is installed but

> > I don't like it and prefer not to use it.

>

> Some background: When the applications were in beta development, what is now

> called Windows Live Hotmail was called Windows Live Mail, and what is now

> called Windows Live Mail was called Windows Live Mail Desktop. (Yes, it's

> confusing.) If you accessed your Hotmail account during the beta, it will

> still be called Windows Live Mail on your machine.

>

> In this reply, I am assuming that what is now called Windows Live Mail

> (http://get.live.com/wlmail/overview) is *not* installed on the machine.

> =========================

>

> 1. I understand that Windows Live Mail is one of the options listed in IE

> Tools | Internet Options | Programs | E-mail. If you've not selected this

> option already, do so now. Then...

>

> 2. Start | [Control Panel | Add/Remove Programs] Set Program Access and

> Defaults | Custom | Choose a default e-mail program: Is Windows Live Mail

> listed and selected here? If not, select it, OK your way out.

>

> 3. Reboot and test.

>

> 4. If no joy:

>

> Restore Hotmail, Outlook and OE under Programs (Line 250, Right)http://www..kellys-korner-xp.com/xp_tweaks.htm

>

> Download hotmailoutlookoe.reg, saving it to your desktop.

>

> 5. Close all IE windows.

>

> 6. Double-click on hotmailoutlookoe.reg and accept the prompt to merge the

> data with your Registry.

>

> 7. Reboot and test.

>

> ===============================

>

> Why it happens and how to stop if from happening again:http://www.oehelp.com/OETips.aspx#13(Applies if any version of MS Outlook

> is installed; ignore the reference to Outlook Express.)

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/- Hide quoted text -

>

> - Show quoted text -

I went into the Control Panel and did clicked Windows Live Mail as you

suggested then rebooted and tried it. It seems to work somewhat, by

that I mean it does take me to an email but it doesn't look like

Hotmail. So should I do the remaining steps or leave it as is? I also

just recieved an update from MSN yesterday.

I appreciate the time and effort you've taken to help me.

Robert

March 17, 2008

Re: Mail Client problem

Robert wrote:

> On Mar 17, 12:08 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

>> Robert wrote:

>>>>> I realize that this is a Microsoft site but I thought perhaps someone

>>>>> could help me out with a problem I have. Whenever I click on 'Contact

>>>>> Us' on any given site it comes back with the pop-up message below:

>>

>>>>> Could not perform this action because the default mail client is not

>>>>> properly installed.

>>

>>>>> The odd thing about this is that it use to be able to do this. So can

>>>>> anyone tell me how I can correct this?

>>

>>>> And your default Mail Client should be...?

>>

>>>> Is MS Outlook installed but you don't use it?

>>>> --

>>> I want my mail client to be Hotmail. Yes, MS Outlook is installed but

>>> I don't like it and prefer not to use it.

>>

>> Some background: When the applications were in beta development, what is

>> now

>> called Windows Live Hotmail was called Windows Live Mail, and what is now

>> called Windows Live Mail was called Windows Live Mail Desktop. (Yes, it's

>> confusing.) If you accessed your Hotmail account during the beta, it will

>> still be called Windows Live Mail on your machine.

>>

>> In this reply, I am assuming that what is now called Windows Live Mail

>> (http://get.live.com/wlmail/overview) is *not* installed on the machine.

>> =========================

>>

>> 1. I understand that Windows Live Mail is one of the options listed in IE

>> Tools | Internet Options | Programs | E-mail. If you've not selected this

>> option already, do so now. Then...

>>

>> 2. Start | [Control Panel | Add/Remove Programs] Set Program Access and

>> Defaults | Custom | Choose a default e-mail program: Is Windows Live Mail

>> listed and selected here? If not, select it, OK your way out.

>>

>> 3. Reboot and test.

>>

>> 4. If no joy:

>>

>> Restore Hotmail, Outlook and OE under Programs (Line 250,

>> Right)http://www.kellys-korner-xp.com/xp_tweaks.htm

>>

>> Download hotmailoutlookoe.reg, saving it to your desktop.

>>

>> 5. Close all IE windows.

>>

>> 6. Double-click on hotmailoutlookoe.reg and accept the prompt to merge

>> the

>> data with your Registry.

>>

>> 7. Reboot and test.

>>

>> ===============================

>>

>> Why it happens and how to stop if from happening

>> again: http://www.oehelp.com/OETips.aspx#13

>> (Applies if any version of MS

>> Outlook is installed; ignore the reference to Outlook Express.)

>

> I went into the Control Panel and did clicked Windows Live Mail as you

> suggested then rebooted and tried it. It seems to work somewhat, by

> that I mean it does take me to an email but it doesn't look like

> Hotmail. So should I do the remaining steps or leave it as is? I also

> just recieved an update from MSN yesterday.

>

> I appreciate the time and effort you've taken to help me.

Is Windows Live Mail installed or not? =>

http://get.live.com/wlmail/overview

If a MailTo link (or the Mail options in IE) take you to

http://by124w.bay124.mail.live.com (after logging-in to your Live ID),

that's the new Hotmail interface called Windows Live Hotmail.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

March 17, 2008

Re: Mail Client problem

(http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/227f41115ba203fb)

the same machine as we've been working on here?

--

~PA Bear

March 17, 2008

Re: Mail Client problem

On Mar 17, 4:07 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Related:

>

> Robert, is the machine in your other thread

> (http://groups.google.com/group/microsoft.public.windowsxp.general/bro...)

> the same machine as we've been working on here?

> --

> ~PA Bear

Yes it is, and from what I've been told there's nothing I can do about

it although at present it seems to be acting normally. Still from the

last response I'm a bit 'iffy' about it. I would appreciate any

comments or suggestions you may have.

Robert

March 17, 2008

Re: Mail Client problem

On Mar 17, 3:52 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> Robert wrote:

> > On Mar 17, 12:08 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:

> >> Robert wrote:

> >>>>> I realize that this is a Microsoft site but I thought perhaps someone

> >>>>> could help me out with a problem I have. Whenever I click on 'Contact

> >>>>> Us' on any given site it comes back with the pop-up message below:

>

> >>>>> Could not perform this action because the default mail client is not

> >>>>> properly installed.

>

> >>>>> The odd thing about this is that it use to be able to do this. So can

> >>>>> anyone tell me how I can correct this?

>

> >>>> And your default Mail Client should be...?

>

> >>>> Is MS Outlook installed but you don't use it?

> >>>> --

> >>> I want my mail client to be Hotmail. Yes, MS Outlook is installed but

> >>> I don't like it and prefer not to use it.

>

> >> Some background: When the applications were in beta development, what is

> >> now

> >> called Windows Live Hotmail was called Windows Live Mail, and what is now

> >> called Windows Live Mail was called Windows Live Mail Desktop. (Yes, it's

> >> confusing.) If you accessed your Hotmail account during the beta, it will

> >> still be called Windows Live Mail on your machine.

>

> >> In this reply, I am assuming that what is now called Windows Live Mail

> >> (http://get.live.com/wlmail/overview) is *not* installed on the machine..

> >> =========================

>

> >> 1. I understand that Windows Live Mail is one of the options listed in IE

> >> Tools | Internet Options | Programs | E-mail. If you've not selected this

> >> option already, do so now. Then...

>

> >> 2. Start | [Control Panel | Add/Remove Programs] Set Program Access and

> >> Defaults | Custom | Choose a default e-mail program: Is Windows Live Mail

> >> listed and selected here? If not, select it, OK your way out.

>

> >> 3. Reboot and test.

>

> >> 4. If no joy:

>

> >> Restore Hotmail, Outlook and OE under Programs (Line 250,

> >> Right)http://www.kellys-korner-xp.com/xp_tweaks.htm

>

> >> Download hotmailoutlookoe.reg, saving it to your desktop.

>

> >> 5. Close all IE windows.

>

> >> 6. Double-click on hotmailoutlookoe.reg and accept the prompt to merge

> >> the

> >> data with your Registry.

>

> >> 7. Reboot and test.

>

> >> ===============================

>

> >> Why it happens and how to stop if from happening

> >> again:http://www.oehelp.com/OETips.aspx#13

> >> (Applies if any version of MS

> >> Outlook is installed; ignore the reference to Outlook Express.)

>

> > I went into the Control Panel and did clicked Windows Live Mail as you

> > suggested then rebooted and tried it. It seems to work somewhat, by

> > that I mean it does take me to an email but it doesn't look like

> > Hotmail. So should I do the remaining steps or leave it as is? I also

> > just recieved an update from MSN yesterday.

>

> > I appreciate the time and effort you've taken to help me.

>

> Is Windows Live Mail installed or not? =>http://get.live.com/wlmail/overview

>

> If a MailTo link (or the Mail options in IE) take you tohttp://by124w.bay124.mail.live.com(after logging-in to your Live ID),

> that's the new Hotmail interface called Windows Live Hotmail.

> --

> ~Robear Dyer (PA Bear)

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Adminhttp://aumha.net

> DTS-Lhttp://dts-l.net/- Hide quoted text -

>

> - Show quoted text -

Yes, I have Windows Live Mail. I apoligize for not giving you enough

information so you have to ask but you have to understand I'm a bit

frustrated here with two issues. While I'm not as computer literate as

some I think I can resolve issues if given instructions so please bear

with me.

Robert

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