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Windows 2008 unexpected restart


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Posted

Windows 2008 restrarts unexpectedly and I'm getting this message:

 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6001.2.1.0.274.10

Locale ID: 1050

 

Additional information about the problem:

BCCode: be

BCP1: 000006427FB3F478

BCP2: 64D00000E1C9E025

BCP3: FFFFFA60051D4730

BCP4: 000000000000000A

OS Version: 6_0_6001

Service Pack: 1_0

Product: 274_3

 

Files that help describe the problem:

C:\Windows\Minidump\Mini031508-02.dmp

C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

 

 

here is dump file:

 

http://193.198.102.182:8080/dump/

 

Can anyone help?

 

Thank you.

  • Replies 7
  • Created
  • Last Reply
Guest Andrew Lomakin
Posted

Re: Windows 2008 unexpected restart

 

Hello,

 

1) cannot download file supplied (404) (try renaming it to .txt)

2) Most probably will also need memory.dmp located in c:\windows.

 

Regards,

 

Andrew

 

"efeb" <efeb@discussions.microsoft.com> wrote in message

news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...

> Windows 2008 restrarts unexpectedly and I'm getting this message:

>

> Problem signature:

> Problem Event Name: BlueScreen

> OS Version: 6.0.6001.2.1.0.274.10

> Locale ID: 1050

>

> Additional information about the problem:

> BCCode: be

> BCP1: 000006427FB3F478

> BCP2: 64D00000E1C9E025

> BCP3: FFFFFA60051D4730

> BCP4: 000000000000000A

> OS Version: 6_0_6001

> Service Pack: 1_0

> Product: 274_3

>

> Files that help describe the problem:

> C:\Windows\Minidump\Mini031508-02.dmp

> C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

>

>

> here is dump file:

>

> http://193.198.102.182:8080/dump/

>

> Can anyone help?

>

> Thank you.

Posted

Re: Windows 2008 unexpected restart

 

Try again, I put it in .zip file so you can download it.

 

Tnx for quick reply.

 

"Andrew Lomakin" wrote:

> Hello,

>

> 1) cannot download file supplied (404) (try renaming it to .txt)

> 2) Most probably will also need memory.dmp located in c:\windows.

>

> Regards,

>

> Andrew

>

> "efeb" <efeb@discussions.microsoft.com> wrote in message

> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...

> > Windows 2008 restrarts unexpectedly and I'm getting this message:

> >

> > Problem signature:

> > Problem Event Name: BlueScreen

> > OS Version: 6.0.6001.2.1.0.274.10

> > Locale ID: 1050

> >

> > Additional information about the problem:

> > BCCode: be

> > BCP1: 000006427FB3F478

> > BCP2: 64D00000E1C9E025

> > BCP3: FFFFFA60051D4730

> > BCP4: 000000000000000A

> > OS Version: 6_0_6001

> > Service Pack: 1_0

> > Product: 274_3

> >

> > Files that help describe the problem:

> > C:\Windows\Minidump\Mini031508-02.dmp

> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

> >

> >

> > here is dump file:

> >

> > http://193.198.102.182:8080/dump/

> >

> > Can anyone help?

> >

> > Thank you.

>

>

Guest Andrew Lomakin
Posted

Re: Windows 2008 unexpected restart

 

As i expected - minidump appears to be corrupt.

 

Can you find `memory.dmp` file in your windows folder. Can you publish that

please?

 

Regards,

 

Andrew

 

"efeb" <efeb@discussions.microsoft.com> wrote in message

news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...

> Try again, I put it in .zip file so you can download it.

>

> Tnx for quick reply.

>

> "Andrew Lomakin" wrote:

>

>> Hello,

>>

>> 1) cannot download file supplied (404) (try renaming it to .txt)

>> 2) Most probably will also need memory.dmp located in c:\windows.

>>

>> Regards,

>>

>> Andrew

>>

>> "efeb" <efeb@discussions.microsoft.com> wrote in message

>> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...

>> > Windows 2008 restrarts unexpectedly and I'm getting this message:

>> >

>> > Problem signature:

>> > Problem Event Name: BlueScreen

>> > OS Version: 6.0.6001.2.1.0.274.10

>> > Locale ID: 1050

>> >

>> > Additional information about the problem:

>> > BCCode: be

>> > BCP1: 000006427FB3F478

>> > BCP2: 64D00000E1C9E025

>> > BCP3: FFFFFA60051D4730

>> > BCP4: 000000000000000A

>> > OS Version: 6_0_6001

>> > Service Pack: 1_0

>> > Product: 274_3

>> >

>> > Files that help describe the problem:

>> > C:\Windows\Minidump\Mini031508-02.dmp

>> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

>> >

>> >

>> > here is dump file:

>> >

>> > http://193.198.102.182:8080/dump/

>> >

>> > Can anyone help?

>> >

>> > Thank you.

>>

>>

Posted

Re: Windows 2008 unexpected restart

 

Uploaded.

 

memory.zip

 

Thank you Andrew.

 

"Andrew Lomakin" wrote:

> As i expected - minidump appears to be corrupt.

>

> Can you find `memory.dmp` file in your windows folder. Can you publish that

> please?

>

> Regards,

>

> Andrew

>

> "efeb" <efeb@discussions.microsoft.com> wrote in message

> news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...

> > Try again, I put it in .zip file so you can download it.

> >

> > Tnx for quick reply.

> >

> > "Andrew Lomakin" wrote:

> >

> >> Hello,

> >>

> >> 1) cannot download file supplied (404) (try renaming it to .txt)

> >> 2) Most probably will also need memory.dmp located in c:\windows.

> >>

> >> Regards,

> >>

> >> Andrew

> >>

> >> "efeb" <efeb@discussions.microsoft.com> wrote in message

> >> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...

> >> > Windows 2008 restrarts unexpectedly and I'm getting this message:

> >> >

> >> > Problem signature:

> >> > Problem Event Name: BlueScreen

> >> > OS Version: 6.0.6001.2.1.0.274.10

> >> > Locale ID: 1050

> >> >

> >> > Additional information about the problem:

> >> > BCCode: be

> >> > BCP1: 000006427FB3F478

> >> > BCP2: 64D00000E1C9E025

> >> > BCP3: FFFFFA60051D4730

> >> > BCP4: 000000000000000A

> >> > OS Version: 6_0_6001

> >> > Service Pack: 1_0

> >> > Product: 274_3

> >> >

> >> > Files that help describe the problem:

> >> > C:\Windows\Minidump\Mini031508-02.dmp

> >> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

> >> >

> >> >

> >> > here is dump file:

> >> >

> >> > http://193.198.102.182:8080/dump/

> >> >

> >> > Can anyone help?

> >> >

> >> > Thank you.

> >>

> >>

>

>

Guest Andrew Lomakin
Posted

Re: Windows 2008 unexpected restart

 

Debugging Details:

------------------

 

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

 

BUGCHECK_STR: 0xBE

 

PROCESS_NAME: Microsoft.Excha

 

CURRENT_IRQL: 2

 

TRAP_FRAME: fffffa60051d4730 -- (.trap 0xfffffa60051d4730)

NOTE: The trap frame does not contain all registers.

Some register values may be zeroed or incorrect.

rax=00000000ff96f20c rbx=fffffa8000000aa8 rcx=00000000ff96f20d

rdx=fffffa80079fe010 rsi=0000000000000001 rdi=fffffa80075a5a40

rip=fffffa6003510a0c rsp=fffffa60051d48c0 rbp=0000000000000000

r8=fffffa8006d93ae2 r9=0000000000000002 r10=fffffa80079fe068

r11=0000000000000001 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

iopl=0 nv up ei ng nz na pe nc

rdbss!RxCancelRoutine+0x44:

fffffa60`03510a0c f00fb18bc8000000 lock cmpxchg dword ptr [rbx+0C8h],ecx ds:c1f0:0b70=????????

Resetting default scope

 

LAST_CONTROL_TRANSFER: from fffff800016af28a to fffff800016a1390

 

STACK_TEXT:

fffffa60`051d4638 fffff800`016af28a : 00000000`000000be 00000642`7fb3f478 64d00000`e1c9e025 fffffa60`051d4730 : nt!KeBugCheckEx

fffffa60`051d4640 fffff800`0169ff19 : 00000000`00000001 fffff800`016787f9 00000000`00000000 00000642`7fb3f3b0 : nt!MmAccessFault+0x28a

fffffa60`051d4730 fffffa60`03510a0c : fffffa60`013e0101 fffffa80`07626550 fffffa60`013df360 fffffa80`076c0011 : nt!KiPageFault+0x119

fffffa60`051d48c0 fffff800`01653783 : fffffa80`079fe010 fffffa80`07624670 00000000`00000000 fffffa60`013e0011 : rdbss!RxCancelRoutine+0x44

fffffa60`051d4900 fffff800`01708042 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IoCancelIrp+0x63

fffffa60`051d4940 fffff800`01903e45 : fffffa80`00000001 fffffa80`06d93ae0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x27ce8

fffffa60`051d49d0 fffff800`019222f1 : fffffa80`076245b0 fffff800`01781781 fffffa80`07c29f30 fffff800`017df160 : nt!IopCleanupProcessResources+0x25

fffffa60`051d4a10 fffff800`0191f890 : 00000000`00000000 fffffa80`076245b0 fffff880`0510e8f0 00000000`00000000 : nt!IopCloseFile+0x251

fffffa60`051d4aa0 fffff800`0191fc47 : fffff880`0510e8f0 fffffa80`00000001 fffffa80`06d93ae0 00000000`00000000 : nt!ObpDecrementHandleCount+0xc0

fffffa60`051d4b30 fffff800`0191fe04 : fffff880`04e62510 fffff880`04e62500 00000000`00000001 00000000`00000a3c : nt!ObpCloseHandleTableEntry+0xb7

fffffa60`051d4bd0 fffff800`016a0e33 : fffffa80`075a5a40 fffffa60`051d4ca0 00000000`1e77e570 00000000`00000000 : nt!ObpCloseHandle+0x94

fffffa60`051d4c20 00000000`776f5b6a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13

00000000`1e77e248 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776f5b6a

 

 

STACK_COMMAND: kb

 

FOLLOWUP_IP:

rdbss!RxCancelRoutine+44

fffffa60`03510a0c f00fb18bc8000000 lock cmpxchg dword ptr [rbx+0C8h],ecx

 

SYMBOL_STACK_INDEX: 3

 

SYMBOL_NAME: rdbss!RxCancelRoutine+44

 

FOLLOWUP_NAME: MachineOwner

 

MODULE_NAME: rdbss

 

IMAGE_NAME: rdbss.sys

 

DEBUG_FLR_IMAGE_TIMESTAMP: 479190bd

 

FAILURE_BUCKET_ID: X64_0xBE_rdbss!RxCancelRoutine+44

 

BUCKET_ID: X64_0xBE_rdbss!RxCancelRoutine+44

 

Followup: MachineOwner

---------

 

 

Concluding from the above, an error occurs in rdbss.sys (Redirected Drive Buffering SubSystem Driver) when it tries to cancel an IRP (very nice cool feature in vista/2008...let's see how many problems we'll have with it)

If i understand correctly, you run the server inside a VM...so hardware is most likely out of the question :)...i think it might have something to do with VM then...

 

Digging a bit in:

We're trying to close a file (as seen from the line below), which for some reasons we cancel out (not sure why though)

fffffa60`051d4a10 fffff800`0191f890 : 00000000`00000000 fffffa80`076245b0 fffff880`0510e8f0 00000000`00000000 : nt!IopCloseFile+0x251

 

So the file we're trying to close is....

1: kd> !object fffffa80`076245b0

Object: fffffa80076245b0 Type: (fffffa80054e0080) File

ObjectHeader: fffffa8007624580 (old version)

HandleCount: 0 PointerCount: 1

Directory Object: 00000000 Name: \exbjnod1\18c72dd1-2e60-4330-984e-2d0dff196502$ {Mup}

 

not too sure what good does that give us though...

 

Call for MS debugging gurus here :)

 

Regards,

 

Andrew

 

 

"efeb" <efeb@discussions.microsoft.com> wrote in message news:4F80583D-9183-43A5-AED2-5383C3E573A0@microsoft.com...

> Uploaded.

>

> memory.zip

>

> Thank you Andrew.

>

> "Andrew Lomakin" wrote:

>

>> As i expected - minidump appears to be corrupt.

>>

>> Can you find `memory.dmp` file in your windows folder. Can you publish that

>> please?

>>

>> Regards,

>>

>> Andrew

>>

>> "efeb" <efeb@discussions.microsoft.com> wrote in message

>> news:5655307D-EEE4-491D-B69C-F8CC4B1FEEB1@microsoft.com...

>> > Try again, I put it in .zip file so you can download it.

>> >

>> > Tnx for quick reply.

>> >

>> > "Andrew Lomakin" wrote:

>> >

>> >> Hello,

>> >>

>> >> 1) cannot download file supplied (404) (try renaming it to .txt)

>> >> 2) Most probably will also need memory.dmp located in c:\windows.

>> >>

>> >> Regards,

>> >>

>> >> Andrew

>> >>

>> >> "efeb" <efeb@discussions.microsoft.com> wrote in message

>> >> news:04F41F69-BF3B-4118-AA25-5E4A8B41ECE7@microsoft.com...

>> >> > Windows 2008 restrarts unexpectedly and I'm getting this message:

>> >> >

>> >> > Problem signature:

>> >> > Problem Event Name: BlueScreen

>> >> > OS Version: 6.0.6001.2.1.0.274.10

>> >> > Locale ID: 1050

>> >> >

>> >> > Additional information about the problem:

>> >> > BCCode: be

>> >> > BCP1: 000006427FB3F478

>> >> > BCP2: 64D00000E1C9E025

>> >> > BCP3: FFFFFA60051D4730

>> >> > BCP4: 000000000000000A

>> >> > OS Version: 6_0_6001

>> >> > Service Pack: 1_0

>> >> > Product: 274_3

>> >> >

>> >> > Files that help describe the problem:

>> >> > C:\Windows\Minidump\Mini031508-02.dmp

>> >> > C:\Users\exadmin.ERSTE\AppData\Local\Temp\2\WER-191046-0.sysdata.xml

>> >> >

>> >> >

>> >> > here is dump file:

>> >> >

>> >> > http://193.198.102.182:8080/dump/

>> >> >

>> >> > Can anyone help?

>> >> >

>> >> > Thank you.

>> >>

>> >>

>>

>>

Posted

Re: Windows 2008 unexpected restart

 

Hello Andrew,

 

I noticed that two warning events happens priror to restarting w2k8 machine.

(Btw, that machine is virtual machine).

 

Those are about LSI_SCSI and storflt.

 

Here is description:

 

 

Log Name: System

Source: LSI_SCSI

Date: 19.3.2008 18:29:26

Event ID: 26

Task Category: None

Level: Warning

Keywords: Classic

User: N/A

Computer: EXBJNOD2.erste.hr

 

Description:

The driver has detected that device \Device\RaidPort0 has old or out-of-date

firmware. Reduced performance may result.

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="LSI_SCSI" />

<EventID Qualifiers="32772">26</EventID>

<Level>3</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2008-03-19T17:29:26.859Z" />

<EventRecordID>17775</EventRecordID>

<Channel>System</Channel>

<Computer>EXBJNOD2.erste.hr</Computer>

<Security />

</System>

<EventData>

<Data>\Device\RaidPort0</Data>

 

<Binary>0F00180001000000000000001A0004800000000000000000000000000000000000000000000000000000000000000000000000001A0004800000000000000000</Binary>

</EventData>

</Event>

 

 

 

and

 

 

 

Log Name: System

Source: storflt

Date: 19.3.2008 18:29:27

Event ID: 5

Task Category: None

Level: Warning

Keywords: Classic

User: N/A

Computer: EXBJNOD2.erste.hr

 

Description:

The Virtual Storage Filter Driver is disabled through the registry. It is

inactive for all disk drives.

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="storflt" />

<EventID Qualifiers="32774">5</EventID>

<Level>3</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2008-03-19T17:29:27.140Z" />

<EventRecordID>17778</EventRecordID>

<Channel>System</Channel>

<Computer>EXBJNOD2.erste.hr</Computer>

<Security />

</System>

<EventData>

<Data>

</Data>

 

<Binary>00000000010000000000000005000680000000000000000000000000000000000000000000000000</Binary>

</EventData>

</Event>

 

 

Tnx.

  • 3 weeks later...
Guest Sérgio Machado
Posted

Re: Windows 2008 unexpected restart

 

Some problem here.

 

Environment:

 

Physical Machines

Two Windows 2008 Core(HP ML 380 G5)

 

Virtual

 

Core 1 - 2k8 Web and Standart edition

Core 2 - 2k8 Web and Standat edition

 

Three of the virtual machines restart unexpected. They seem to be ok 2 days

but after that i notice unexpted shutdown's on virtual machines.

 

I Am using Hyper-V RC0 on Core machines.

 

To reach that point it was a litle nightmare but it seemed to get start

working. Guess not.

 

 

--

Best Regards,

Sérgio Machado

 

 

"efeb" wrote:

> Hello Andrew,

>

> I noticed that two warning events happens priror to restarting w2k8 machine.

> (Btw, that machine is virtual machine).

>

> Those are about LSI_SCSI and storflt.

>

> Here is description:

>

>

> Log Name: System

> Source: LSI_SCSI

> Date: 19.3.2008 18:29:26

> Event ID: 26

> Task Category: None

> Level: Warning

> Keywords: Classic

> User: N/A

> Computer: EXBJNOD2.erste.hr

>

> Description:

> The driver has detected that device \Device\RaidPort0 has old or out-of-date

> firmware. Reduced performance may result.

>

> Event Xml:

> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

> <System>

> <Provider Name="LSI_SCSI" />

> <EventID Qualifiers="32772">26</EventID>

> <Level>3</Level>

> <Task>0</Task>

> <Keywords>0x80000000000000</Keywords>

> <TimeCreated SystemTime="2008-03-19T17:29:26.859Z" />

> <EventRecordID>17775</EventRecordID>

> <Channel>System</Channel>

> <Computer>EXBJNOD2.erste.hr</Computer>

> <Security />

> </System>

> <EventData>

> <Data>\Device\RaidPort0</Data>

>

> <Binary>0F00180001000000000000001A0004800000000000000000000000000000000000000000000000000000000000000000000000001A0004800000000000000000</Binary>

> </EventData>

> </Event>

>

>

>

> and

>

>

>

> Log Name: System

> Source: storflt

> Date: 19.3.2008 18:29:27

> Event ID: 5

> Task Category: None

> Level: Warning

> Keywords: Classic

> User: N/A

> Computer: EXBJNOD2.erste.hr

>

> Description:

> The Virtual Storage Filter Driver is disabled through the registry. It is

> inactive for all disk drives.

>

> Event Xml:

> <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

> <System>

> <Provider Name="storflt" />

> <EventID Qualifiers="32774">5</EventID>

> <Level>3</Level>

> <Task>0</Task>

> <Keywords>0x80000000000000</Keywords>

> <TimeCreated SystemTime="2008-03-19T17:29:27.140Z" />

> <EventRecordID>17778</EventRecordID>

> <Channel>System</Channel>

> <Computer>EXBJNOD2.erste.hr</Computer>

> <Security />

> </System>

> <EventData>

> <Data>

> </Data>

>

> <Binary>00000000010000000000000005000680000000000000000000000000000000000000000000000000</Binary>

> </EventData>

> </Event>

>

>

> Tnx.

>


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