Autodesk max9 slow to save/load data files

[mij]

Ooooops, I've lost sound. The message in the window that opens when seeking help in control panel reads:-

 

Windows cannot start this hardware device as its configuration in the registry is incomplete (code 19)

Click 'Check for solutions.

It is an ATI Function Driver for High Definition Audio - ATI AA0 (higher case letters theirs)

cheers

jim

[Starbuck]

Hi Jim,

 

ok, let's sort this out:

 

Step 1

Navigate to:

C:\_OTL\MovedFiles

Open the Moved Files folder.

Look for the removed file

SNXUAAAF.sys

Now right click on it and select copy.

 

Now navigate to:

C:\Windows\SysWOW64\drivers

 

Open the Drivers folder and paste the file into the folder.

 

Step 2

Click on Start >> in the search box type Device Manager, then click on the device Manager to open it.

 

Double click on Sound, Video and Game Controllers

Now double click on your Audio Driver

When it opens, select the Driver tab.

Click on Uninstall.

Click Ok on the warning message that comes up.

Don't remove the driver software

Reboot your system

 

Your drivers should now reinstall themselves and the sound should be back.

[mij]

Ok, I followed that to the 'T' as I thought but it didn't work for some reason. I am unaware of what I have done wrong. I got a couple of messages, of which the first just informed me that the new hardware hadn't installed.

 

When I opened the dialogue window it said:-

 

Device Driver was not successfully installed. Please consult with your manufacturer.

 

VIA High definition Audio (Failed)

 

ATI function drive for high definition audio ATI AA01 (Failed)

 

The audio grey windows that open say that no audio device is installed.

[Starbuck]

Hi Jim,

 

It may need the software reinstalling, if you don't have a copy of the software, try this:

 

VIA Technical Support FAQ - VIA Technologies, Inc.

[mij]

I tried the drivers on the site but it didn't work. Still shows the same message that there is no sound output system on the machine.

 

I thought (hmmmm) remove the board and let it go back to basics i.e. the mother board and its own sound/vision thing. Then put it back in and it'll find the new hardware and install it - well it always worked on the older systems.

 

Trouble is it has two PCE-1 plugs that I have had to remove from the Radion board and I don't know where they went on the mother board - assuming they go somewhere there?

 

This is my own machine fitted back for the purpose of this post, obviously.

Cheers

jim

PS Be back lsoon, Mrs 'H' has a birthday today and it's her treat! CUL.

[Starbuck]

Mrs 'H' has a birthday today and it's her treat!

it should be your treat :)

But nice if you can get away with it.

Hope you both have a good time.

 

I'm going to get one of the other mods to take a look at your last questions.... this really isn't in my field.

I'll get one of them to reply to you.

Please bare with me.

[mij]

it should be your treat :)

But nice if you can get away with it.

Hope you both have a good time.

 

Thanks, most enjoyable. Would have been even better if she'd remembered her glasses and could have driven home. I could have had a couple of pints then. :)

 

I'm going to get one of the other mods to take a look at your last questions.... this really isn't in my field.

I'll get one of them to reply to you.

Please bare with me.

 

I've done a bit more googling and it seems those plugs are power cables. The board needs a special PSU to power this power hungry card. I'll leave it until tomorrow now, it's getting late.

Cheers

jim

[Plastic Nev]

Hi Jim, two questions,

Did the on board Audio work when you removed the sound card?

Second, can you give us the full details, make and model number of that sound card then I may be able to find where those cables plug back into.

Hopefully another of our tech guys might have come across this sound card and know any way.

Also, if you go back to the device manager and re open the sound video and game controllers do you see any red or yellow question or exclamation marks. You probably will until we get those plugs back in, but would like to know what you see after that.

Nev.

[Plastic Nev]

Just popped back in to ask exactly which card you pulled out Jim, I assumed it was a sound card, but on reflection your description sounds more like a graphics card, is that the case?

Nev.

[mij]

Just popped back in to ask exactly which card you pulled out Jim, I assumed it was a sound card, but on reflection your description sounds more like a graphics card, is that the case?

Nev.

 

 

It does both jobs. The card I pulled out is a Radeon 4890 which I'm led to believe is a graphics and an HDMI ATI AAO1 audio card as well.

 

The driver I 'un-installed' was for that card.

 

The mother board is an ASUS M4A7BT-E

 

The two plugs I pulled from the end of the board are apparently two power leads because this card consumes a few watts. For which it needs a PSU that can accommodate it.

 

I will fire it up later to get more detailed info on its configuration and component parts.

cheers

jim

[Plastic Nev]

OK Jim, yes it is a graphics card, I have looked it up, the two plugs, you pulled them off the graphics card yes? if so they should either be different and one won't plug into the others socket, or they are the same, if they are the same it shouldn't matter which way round they go. Do the cables go directly to the power supply or to the mother board?

If we can get the graphics card back up and running OK, we stand a chance with the sound, which I think may not actually be connected to the graphics card, and will still be on board or via a separate sound card.

Let us know what you find in the sound, video and game controllers once it is working.

Nev.

[mij]

I'm now writing this in openword having lost my reply due to the vagaries of the internet software.

 

I have tried updating the drivers but unfortunately 'driver detective' has 'failed' in at least three items. The Wacom tablet, the keyboard and of course the sound system.

 

It appears (from the logs) that this problem arose after some serious updating in the last days of August 2009. I only picked up this problem in chatting on the phone – as you do.

 

I'd really like to get this thing functioning before we add the graphics board back into the equation. At least the sound should operate – I'm thinking a 'repair' of Vista if they do one similar to previous versions. Then when that's operational try the graphics board. See how that goes. I'm fast coming up to the first suggestion which was a clean install …...

 

Ok that's enough for me today. Perhaps we'll move on a bit tomorrow.

Cheers

jim

[Plastic Nev]

Hi Jim, I was going to suggest doing a system restore but August last year is probably too far back, but no harm in looking.

If we can restore your system back to the time before the sound went off then hopefully problem solved.

To do a system restore in Vista, (apologies if you already know)

 

Courtesy of Microsoft help.

 

System restore is a means of returning your system files back to what they were at some time in the past. This is without altering any personal files such as photographs, music or documents, these remain untouched.

Sometimes a program install can interfere with the proper working of Windows, also other changes can occur that will have the same effect. Such things as altering a setting and you cannot alter it back for some reason or things of that nature.

System Restore uses in Vista a feature called "System Protection" this regularly creates and saves restore points on your system.

All these points do is save the information about the registry settings and other system information that Windows uses, as they were at that point in time, hopefully when everything was working OK.

You can create system restore points manually to add to those created automatically. This can be handy to do just prior to doing anything that may be risky, such as installing a program if you are not sure it will work correctly.

 

System restore though will not repair or restore damaged or accidentally deleted personal files of your own. For that you should regularly back up all your personal files and save them elsewhere.

Also system restore will remove any programs or updates to those programs that were installed after the point in time you restore back to. For that reason it always best to restore back to a near time rather than going a long way back.

 

To restore the operating system to an earlier point in time, follow these steps:

Click Start, then type "system restore" in the Start Search box, and then click "System Restore" in the Programs list.

 

If you are prompted for an administrator password or confirmation, type your password or click Continue if no password has been set.

In the System Restore dialog box, click Choose a different restore point, and then click Next.

In the list of restore points, click a restore point that was created before you began to experience the issue, and then click Next.

Click Finish.

 

The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.

 

Nev.

[mij]

I've left an emu for my son because this is not the 'home' version of vista, I presume that I'll need his copy of the CD, assuming Windoze Vista allows repairs from the CD as did previous versions. That I have not needed it speaks some volumes for this current version.

cheers

jim

[Plastic Nev]

Hi Jim, have you had a look at or tried the system restore?

If not I would at least give it a try. Vista will repair the same as XP does, but it will not replace dead or useless drivers, it only repairs the operating system. However nothing wrong with doing a repair, just in case it is some corruption in the registry preventing new driver installs.

Nev.

[mij]

Yes I looked at the restore, it did not go back far enough. That is it did not go back before the troubles began - last September. From the logs it appears that quite a bit of updating went on late in August from the MS site along with many others.

 

I'm now awaiting the Vista Business disks via the post so that I can attempt a repair of the OS.

 

If that doesn't work I'll have to assume that Auto Dsk itself is corrupted for which he has run out of licence options.

 

If that is the case then I might as well clean the disk and do a fresh install.

cheers

jim