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"Help and Support" and msinfo32 won't open


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Posted

I have two Windows Standard servers 2003 R2 that will not open "help and

support" and msinfo32. Have searched documents - found two 937055 and

937231. The first one says run command lines. I get error " no mapping

between account names and security ID's was done" . The second one says

apply for a hotfix by email - which I never received. I have requested this

twice.

 

What should I do to fix this?

--

MD

  • Replies 3
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Guest Meinolf Weber
Posted

Re: "Help and Support" and msinfo32 won't open

 

Hello MD,

 

I used this for 2003 sp2 maybe it helps you also:

http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> I have two Windows Standard servers 2003 R2 that will not open "help

> and support" and msinfo32. Have searched documents - found two 937055

> and 937231. The first one says run command lines. I get error " no

> mapping between account names and security ID's was done" . The

> second one says apply for a hotfix by email - which I never received.

> I have requested this twice.

>

> What should I do to fix this?

>

Posted

Re: "Help and Support" and msinfo32 won't open

 

Hi Meinolf,

 

This solved the problem. Thank you for your help.

--

MD

 

 

"Meinolf Weber" wrote:

> Hello MD,

>

> I used this for 2003 sp2 maybe it helps you also:

> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-service-missing-after-installing-windows-2003-service-pack-2.aspx

>

> Best regards

>

> Meinolf Weber

> Disclaimer: This posting is provided "AS IS" with no warranties, and confers

> no rights.

> ** Please do NOT email, only reply to Newsgroups

> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>

> > I have two Windows Standard servers 2003 R2 that will not open "help

> > and support" and msinfo32. Have searched documents - found two 937055

> > and 937231. The first one says run command lines. I get error " no

> > mapping between account names and security ID's was done" . The

> > second one says apply for a hotfix by email - which I never received.

> > I have requested this twice.

> >

> > What should I do to fix this?

> >

>

>

>

Guest Meinolf Weber
Posted

Re: "Help and Support" and msinfo32 won't open

 

Hello MD,

 

You're welcome.

 

Best regards

 

Meinolf Weber

Disclaimer: This posting is provided "AS IS" with no warranties, and confers

no rights.

** Please do NOT email, only reply to Newsgroups

** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

> Hi Meinolf,

>

> This solved the problem. Thank you for your help.

>

> "Meinolf Weber" wrote:

>

>> Hello MD,

>>

>> I used this for 2003 sp2 maybe it helps you also:

>> http://blogs.technet.com/sbs/archive/2007/03/20/help-and-support-serv

>> ice-missing-after-installing-windows-2003-service-pack-2.aspx

>> Best regards

>>

>> Meinolf Weber

>> Disclaimer: This posting is provided "AS IS" with no warranties, and

>> confers

>> no rights.

>> ** Please do NOT email, only reply to Newsgroups

>> ** HELP us help YOU!!! http://www.blakjak.demon.co.uk/mul_crss.htm

>>> I have two Windows Standard servers 2003 R2 that will not open "help

>>> and support" and msinfo32. Have searched documents - found two

>>> 937055 and 937231. The first one says run command lines. I get

>>> error " no mapping between account names and security ID's was done"

>>> . The second one says apply for a hotfix by email - which I never

>>> received. I have requested this twice.

>>>

>>> What should I do to fix this?

>>>


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