locked out after running utility to clear disk space

[Guest Goakland]

I got a message that my hard drive was full and a popup asking if I wanted to

run a utility to clear space. I ran the utility and immediately couldn't

get into any MS programs. If I selected a program, e.g. Word, I got a

message like unable to access word.inl (not sure about extension). Also, the

icons for the MS programs looked like document rather than program icons.

 

I restarted my computer and the system now wants me to reinstall Windows98.

I have no idea where the disks are, and it seems like I may have just deleted

one key module. Can anyone recommend a way to see if it is still on my

computer (I assume I can start up in DOS, although the Windows 98 install

wizard starts automatically) or download it ?

 

Thanks

[Guest philo]

Re: locked out after running utility to clear disk space

 

 

"Goakland" <Goakland@discussions.microsoft.com> wrote in message

news:13829080-6A1B-4877-A552-26FFADA5F054@microsoft.com...

> I got a message that my hard drive was full and a popup asking if I wanted

to

> run a utility to clear space. I ran the utility and immediately couldn't

> get into any MS programs. If I selected a program, e.g. Word, I got a

> message like unable to access word.inl (not sure about extension). Also,

the

> icons for the MS programs looked like document rather than program icons.

>

> I restarted my computer and the system now wants me to reinstall

Windows98.

> I have no idea where the disks are, and it seems like I may have just

deleted

> one key module. Can anyone recommend a way to see if it is still on my

> computer (I assume I can start up in DOS, although the Windows 98 install

> wizard starts automatically) or download it ?

>

> Thanks

 

 

Boot to dos and try scanreg /restore

 

then go back to a previous registry

[Guest PA Bear [MS MVP]]

Re: locked out after running utility to clear disk space

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for review

by an expert in such matters, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Goakland wrote:

> I got a message that my hard drive was full and a popup asking if I wanted

> to run a utility to clear space. I ran the utility and immediately

> couldn't get into any MS programs. If I selected a program, e.g. Word, I

> got a message like unable to access word.inl (not sure about extension).

> Also, the icons for the MS programs looked like document rather than

> program icons.

>

> I restarted my computer and the system now wants me to reinstall

> Windows98.

> I have no idea where the disks are, and it seems like I may have just

> deleted one key module. Can anyone recommend a way to see if it is still

> on my computer (I assume I can start up in DOS, although the Windows 98

> install wizard starts automatically) or download it ?

>

> Thanks

[Guest Tawny Port]

Re: locked out after running utility to clear disk space

 

 

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message

news:OYq4CRViIHA.4844@TK2MSFTNGP06.phx.gbl...

 

> When all else fails, HijackThis v2.0.2

> (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

> ~Robear Dyer (PA Bear)

 

> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> Goakland wrote:

 

i believe you will find that hijack this v2.0.2 is focused on vista users.

 

::NOTE: Merijn sold HijackThis to TrendMicro. They’ve released HijackThis V2 (version 2), and the

quick start guide for it can be found here. Unless you’re using Windows Vista, HJT v2 is not

required.::

 

http://www.whatthetech.com/hijackthis/#Top