missing msls52.dll and i just end up on a empty screen saver... :(

[Starbuck]

Hi kwikimart

 

What is the make and model of your pc?

[kwikimart]

it is packard bell, and i don't know what type, but it says something about Ixtreme

and it has pentium 4, and window XP.

 

except for that i don't reallly know

[Starbuck]

Hi kwikimart,

 

it is packard bell, and i don't know what type, but it says something about Ixtreme

Ok, that seems to be enough info.

 

is it probably because iam not logged in as admin?

but when i tried to log in to admin, i couldn't because when i logged off,

the 'names' i could log in to were just 'user' and no admininastrator..

Now look at this, from your OTL report:

Computer Name: PB

Current User Name: user

Logged in as Administrator.

something isn't right with your system.

It may well be a file infector, in which case, we are on a hiding to nothing.

I'd already said that the system was heavily infected.

 

It seems your system has a recovery partition.

It should be available if you press the f11 key during bootup.

 

If you want to get any saved files off the system before that.... it would be a good idea to back them up.

Remember to check any files that you may want to put back on the system with an Anti Virus protector once it's been recovered.

 

This is your best option i'm afraid to say.

[kwikimart]

Okay, THANK YOU so much for helping me!!!

 

also, how do you put a anti virus protector on the files that i want to back up?

and do you what i should press after i have pressed F11??

 

 

THANK YOU!!

[Starbuck]

When you press the f11 key during bootup, you should see prompts on the screen... just follow the prompts to roll you system back to how it was when first bought.

Don't forget that you will need to run all the microsoft updates again as these will have been removed.

Once you have installed an anti virus and probably MalwareBytes Anti Malware.....

Insert the usb stick with you files on.

Click Start >> My Computer and right click on the icon for the usb stick and select 'scan with'.

You should be able to select either MBAM or your Anti Virus to scan the usb stick.