Device manager missing items

[Guest cc.md]

I am missing the IDE ATAPI heading from my device manager

My primary IDE is listed under "unknown"

Please help me get these back

[Guest Brian A.]

Re: Device manager missing items

 

"cc.md" <ccmd@discussions.microsoft.com> wrote in message

news:D3044682-277B-40CE-8C31-E3012D97868C@microsoft.com...

>I am missing the IDE ATAPI heading from my device manager

> My primary IDE is listed under "unknown"

> Please help me get these back

 

What happens if you Right click on the "Unknown aka IDE device" and click "Scan for

hardware changes" in the popup menu?

 

What happens if you click once on the topmost device aka computer name and then click

on the "Scan for hardware changes" button on the toolbar?

 

What happens if you uninstall/remove the "Unknown aka IDE device", close out of DM

and reboot? Windows should redetect/reinstall the drivers needed.

 

What is listed if you click "View > Devices by connection", expand ACPI

Multiprocessor PC > MS ACPI-Compliant System > PCI Bus?

 

Have you tried to install/reinstall the controller drivers for the motherboard?

 

Have you tried booting to Safe mode > Device Manager and removing/uninstalling

Any/All IDE ATAPI devices if listed and rebooting? Windows should redetect/reinstall

the drivers needed.

 

--

 

 

Brian A. Sesko { MS MVP_Windows Desktop User Experience }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375