Strange printer issue

[Guest Dave]

Hello all,

 

We have a Windows Server 2003 print server connected to a

Printronix L7032, which is a laser pin feed printer. When a large

number of small in size print jobs are sent to it it prints 9 jobs,

pauses 13 seconds and then prints the next 9, pauses. This continues

until the queue is empty. As a temporary work around we have

connected a HP JetDirect between the print server and the printer,

with the JetDirect installed the printer behaves as we would expect:

printing the entire queue without pausing. Does anyone have an idea

on what might be causing this behavior? Thank you very much for any

help you can give!!!!

 

 

Dave Schaeffer

[Guest Thee Chicago Wolf]

Re: Strange printer issue

 

>Hello all,

>

> We have a Windows Server 2003 print server connected to a

>Printronix L7032, which is a laser pin feed printer. When a large

>number of small in size print jobs are sent to it it prints 9 jobs,

>pauses 13 seconds and then prints the next 9, pauses. This continues

>until the queue is empty. As a temporary work around we have

>connected a HP JetDirect between the print server and the printer,

>with the JetDirect installed the printer behaves as we would expect:

>printing the entire queue without pausing. Does anyone have an idea

>on what might be causing this behavior? Thank you very much for any

>help you can give!!!!

>

>Dave Schaeffer

 

Is this an SP2 server? If so, have you applied some of the post-SP2

fixes for print related issues? When you say "connected to a

Printronix", does this mean via Ethernet or directly? More details

please.

 

You may want to apply the following hotfixes:

1) http://support.microsoft.com/kb/934885

SP2 caused a lot of grief for us with stuck jobs and other "error"

gremlins. This helped immensely as well.

 

2) http://support.microsoft.com/KB/946198

This was fixed pre-SP2 (KB923218) but in SP2 they did not implement

the fix. Would be a 1st thing to try in your case since it probably

SNMP related and contingent on the printer being online. Helped us

immensely.

 

3) http://support.microsoft.com/kb/944203

If you've installed .NET 3.0 framework, you should have this installed

as well. It is optional otherwise.

 

4) Check to see what the print processor is set to. Use WinPrint when

possible.

 

5) You can also try bumping up the Print Spooler priority.

 

- Thee Chicago Wolf