dvd writer reads CDs but not DVDs

[pd162001uk]

My LG GGC-H20N stopped reading DVDs and then freezes the computer. Checked device manager drivers up to date and working correctly. Reads CDs ok though??.

Any help or ideas would be greatly appreciated

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help.

All multi disk drives have two read/write heads, one for CD's and one for DVD's, it sounds like the mechanism for the DVD head is sticking, hence making it seem the computer has frozen.

They are a very specialised thing to perform any mechanical repair, and probably would cost more than buying a new drive.

If it is possible to do so, you could try removing it and temporarily installing it in another or a friends computer, that would at least prove it either duff or your computer faulty.

Nev.