Guest Jonathan Posted March 21, 2008 Posted March 21, 2008 I don't know if anyone can shed any light on this. RDP stopped working on our 2003 Server. The machine is actually running SBS 2003 with sp2 (I am posting here since RDP is a more general Windows app). RDP was working on this server and then between one use and then next, several months ago it just stopped. Details: -Any client attempting to connect gets: "The client could not connect to remote computer." (Including localhost) -Remote Desktop is turned on in the Remote tab of System Properties. -Terminal Services is in Administration mode. -HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP\PortNumber is set to 3389, but -"netstat -a" does not show port 3389 (although it does show others). -ISA is not installed and windows firewall is off. -As far as I am able to tell, windows thinks that Remote Desktop is ready to go but the port is not open. Any ideas?
Guest Lanwench [MVP - Exchange] Posted March 21, 2008 Posted March 21, 2008 Re: RDP stopped working Jonathan <cantbuzz@noemail.noemail> wrote: > I don't know if anyone can shed any light on this. RDP stopped working > on our 2003 Server. The machine is actually running SBS 2003 with sp2 > (I am posting here since RDP is a more general Windows app). But SBS does so many things its own way, you should always post in the microsoft.public.windows.server.sbs group, even if you crosspost elsewhere. I'm setting up my reply to crosspost there for the purposes of this thread. > RDP was > working on this server and then between one use and then next, several > months ago it just stopped. What happened right before then? When did you install W2003 SP2? > > Details: > > -Any client attempting to connect gets: "The client could not connect > to remote computer." (Including localhost) > -Remote Desktop is turned on in the Remote tab of System Properties. > -Terminal Services is in Administration mode. Where are you seeing that? There's no such thing as "...in administration mode" in W2003 - that's just called Remote Desktop.And in SBS, you can't install Terminal Services. > -HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP\PortNumber > is set to 3389, but > -"netstat -a" does not show port 3389 (although it does show others). Can you telnet? telnet localhost 3389 ? > -ISA is not installed and windows firewall is off. What antivirus? > -As far as I am able to tell, windows thinks that Remote Desktop is > ready to go but the port is not open. > > Any ideas?
Guest Jonathan Posted March 21, 2008 Posted March 21, 2008 Re: RDP stopped working Lanwench [MVP - Exchange] wrote: > Jonathan <cantbuzz@noemail.noemail> wrote: >> I don't know if anyone can shed any light on this. RDP stopped working >> on our 2003 Server. The machine is actually running SBS 2003 with sp2 >> (I am posting here since RDP is a more general Windows app). > > But SBS does so many things its own way, you should always post in the > microsoft.public.windows.server.sbs group, even if you crosspost elsewhere. > I'm setting up my reply to crosspost there for the purposes of this thread. Thanks! >> RDP was >> working on this server and then between one use and then next, several >> months ago it just stopped. > > What happened right before then? When did you install W2003 SP2? The sp2 log file is dated 6/14/07 so it is clear when we installed that, but the rest is a bit obscure. We first noticed the problem back in August but we weren't using rdp very often on that machine so it is hard to be certain exactly when it started. (Since originally trying to find a solution we've been using VNC as a work-around. But we're getting a bit tired of VNC, so we are making another push to solve the original problem) >> Details: >> >> -Any client attempting to connect gets: "The client could not connect >> to remote computer." (Including localhost) >> -Remote Desktop is turned on in the Remote tab of System Properties. >> -Terminal Services is in Administration mode. > > Where are you seeing that? There's no such thing as "...in administration > mode" in W2003 - that's just called Remote Desktop.And in SBS, you can't > install Terminal Services. I was looking at Licensing, under Server Settings in Terminal Services Configuration utility. As a point of interest, Terminal Services Manager shows "RDP (listener)" listed under servername with a State of "Listen." >> -HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP\PortNumber >> is set to 3389, but >> -"netstat -a" does not show port 3389 (although it does show others). > > Can you telnet? > > telnet localhost 3389 No. I get "Could not open connection to the host, on port 3389: Connect failed" >> -ISA is not installed and windows firewall is off. > > What antivirus? Symantec Antivirus Corporate Ed. v.10.1.5. This is an upgrade since the problem began. During the upgrade we had to uninstall the old version of SAV...and we tried rdp in the interim (even though we were sure it wasn't SAV) and there was no difference. >> -As far as I am able to tell, windows thinks that Remote Desktop is >> ready to go but the port is not open. >> >> Any ideas? > > > >
Guest George Yin Posted March 24, 2008 Posted March 24, 2008 Re: RDP stopped working Hello, Thank you for your post and as well as to Lanwench for the inputting. We have an article giving some detailed steps to troubleshoot some RDP connection problems. So, please read the following article in detail and see if it can help. Troubleshooting RDP Client Connection Problems: http://support.microsoft.com/kb/186645 As this issue relates to Windows SBS, and some configurations are not the same. I would like to suggest that you post this issue to our SBS newsgroup as Lanwench mentioned. http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul t.mspx?dg=microsoft.public.windows.server.sbs We recommend posting for the appropriate product in order to get the most qualified pool of support deliver team members, and other partners who read the newsgroups regularly can either share their knowledge or learn from your interaction with us. Here are two tests just for your reference (on Windows SBS, these tests may be different). ================================= 1. Create a new connection in the Terminal Services Configuration console, then see if it works. Open the Terminal Services Configuration console, right click the "Connections" in the left pane, then click "Create New Connection" and follow the wizard. If you have only one network adapter, you may need to disable the existing connection first. 2. Disable all the non-Microsoft startup applications on the Startup tab and all the non-Microsoft services on the Services tab of System Configuration Utility, then reboot your server and see how it goes. You can do this by entering msconfig in the Run dialog box. Thank you for understanding. Sincerely, George Yin Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
Guest George Yin Posted March 28, 2008 Posted March 28, 2008 Re: RDP stopped working Hello, I am just writing to see how everything is going. If you have any updates or need any further assistance on this issue, please feel free to let me know. I am glad to be of assistance. Sincerely, George Yin Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
Guest Jonathan Posted April 1, 2008 Posted April 1, 2008 Re: RDP stopped working George, I read through the kb article you listed but the problem does not appear to be a tcp/ip issue since all of the other network related services on the server seem to be working fine, port 3389 just seems to be unavailable (see my 3/21 post for more details). I have also tried stopping all non-microsoft services (except those that are necessary for mail delivery - spam filter, etc) and this had no effect. I was unable to create a new TS connection without removing the existing connection (even after disabling it) and I am reluctant to remove the existing connection in case I would be making the situation worse. I have again crossposted this to microsoft.public.windows.server.sbs in case someone there can help. Thanks for the help! George Yin(MSFT) wrote: > Hello, > > Thank you for your post and as well as to Lanwench for the inputting. > > We have an article giving some detailed steps to troubleshoot some RDP > connection problems. So, please read the following article in detail and > see if it can help. > > Troubleshooting RDP Client Connection Problems: > http://support.microsoft.com/kb/186645 > > As this issue relates to Windows SBS, and some configurations are not the > same. I would like to suggest that you post this issue to our SBS newsgroup > as Lanwench mentioned. > > http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul > t.mspx?dg=microsoft.public.windows.server.sbs > > We recommend posting for the appropriate product in order to get the most > qualified pool of support deliver team members, and other partners who read > the newsgroups regularly can either share their knowledge or learn from > your interaction with us. > > Here are two tests just for your reference (on Windows SBS, these tests may > be different). > ================================= > > 1. Create a new connection in the Terminal Services Configuration console, > then see if it works. > > Open the Terminal Services Configuration console, right click the > "Connections" in the left pane, then click "Create New Connection" and > follow the wizard. If you have only one network adapter, you may need to > disable the existing connection first. > > 2. Disable all the non-Microsoft startup applications on the Startup tab > and all the non-Microsoft services on the Services tab of System > Configuration Utility, then reboot your server and see how it goes. You can > do this by entering msconfig in the Run dialog box. > > Thank you for understanding. > > Sincerely, > George Yin > Microsoft Online Support > Microsoft Global Technical Support Center > > Get Secure! - http://www.microsoft.com/security > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. >
Guest Henrik \(Hear\) Posted April 1, 2008 Posted April 1, 2008 Re: RDP stopped working Jonathan / George Check If the service, Network Location Awareness (NLA), is running, if not, set It to automatic and reboot the server. Without It It will not get GPs as it should and there fore runns Its own settings In its own Windows Firewall wich Is by default to not allow RDP connections. -- Henrik Arenblad, MCP SBS, "Jonathan" <cantbuzz@noemail.noemail> wrote in message news:O5Qvg%23$kIHA.2304@TK2MSFTNGP05.phx.gbl... > George, > > I read through the kb article you listed but the problem does not appear > to be a tcp/ip issue since all of the other network related services on > the server seem to be working fine, port 3389 just seems to be unavailable > (see my 3/21 post for more details). > > I have also tried stopping all non-microsoft services (except those that > are necessary for mail delivery - spam filter, etc) and this had no > effect. > > I was unable to create a new TS connection without removing the existing > connection (even after disabling it) and I am reluctant to remove the > existing connection in case I would be making the situation worse. > > I have again crossposted this to microsoft.public.windows.server.sbs in > case someone there can help. > > Thanks for the help! > > George Yin(MSFT) wrote: >> Hello, >> >> Thank you for your post and as well as to Lanwench for the inputting. >> >> We have an article giving some detailed steps to troubleshoot some RDP >> connection problems. So, please read the following article in detail and >> see if it can help. >> >> Troubleshooting RDP Client Connection Problems: >> http://support.microsoft.com/kb/186645 >> >> As this issue relates to Windows SBS, and some configurations are not the >> same. I would like to suggest that you post this issue to our SBS >> newsgroup as Lanwench mentioned. >> >> http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/defaul >> t.mspx?dg=microsoft.public.windows.server.sbs >> >> We recommend posting for the appropriate product in order to get the most >> qualified pool of support deliver team members, and other partners who >> read the newsgroups regularly can either share their knowledge or learn >> from your interaction with us. >> >> Here are two tests just for your reference (on Windows SBS, these tests >> may be different). >> ================================= >> >> 1. Create a new connection in the Terminal Services Configuration >> console, then see if it works. >> >> Open the Terminal Services Configuration console, right click the >> "Connections" in the left pane, then click "Create New Connection" and >> follow the wizard. If you have only one network adapter, you may need to >> disable the existing connection first. >> >> 2. Disable all the non-Microsoft startup applications on the Startup tab >> and all the non-Microsoft services on the Services tab of System >> Configuration Utility, then reboot your server and see how it goes. You >> can do this by entering msconfig in the Run dialog box. >> >> Thank you for understanding. >> >> Sincerely, >> George Yin >> Microsoft Online Support >> Microsoft Global Technical Support Center >> >> Get Secure! - http://www.microsoft.com/security >> ===================================================== >> When responding to posts, please "Reply to Group" via your newsreader so >> that others may learn and benefit from your issue. >> ===================================================== >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >>
Guest Jonathan Posted April 3, 2008 Posted April 3, 2008 Re: RDP stopped working Henrik and Terence, Thank you both for the suggestions! Henrik, I checked and Network Location Awareness was already started. Terence, when I typed "removing the existing connection" in my previous post I was referring to when I opened Terminal Services Configuration console, right clicked "Connections" in the left pane, then clicked "Create New Connection" and followed the wizard to create a new connection. But since I have a single nic I got the message: "The new connection must have a unique connection type, transport type or network adaptor." I also received this message after I right-clicked the original connection and selected "all tasks" and "disable." I tried stopping the Windows Firewall/Internet Connection Sharing service but it had no effect. (There is no 3rd party firewall installed) I checked the registry key you mentioned and what I found was actually HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStatio ns\RDP, rather than RDP-Tcp (I'm not sure if that is significant). But PortNumber was set to port 3389. I reran CEICW as you suggested. The only difference was that since the server has a single nic I received a pop up saying that the wizard could not configure the firewall. Rerunning CEICW did not solve the problem and since I was uncomfortable leaving all web services exposed I reran it (again) to disable everything but OWA. I did this after testing RWW - although since I ran the test connecting to locahost (which is how I have been testing all along) I don't think it would have mattered. Here is the additional information you requested: 1. The error I get is "the client cannot connect to the remote computer." 2. The contents of netstat.txt are attached (see below). 3. I am able to log into RWW but when I try to connect to the server in question ("connect to server desktops") I get the message: "Connectivity to the remote computer could not be established." 4. ISA server is not installed. 5. The contents of ipconfig_sbs.txt is: Windows IP Configuration Host Name . . . . . . . . . . . . : servidor Primary Dns Suffix . . . . . . . : latino.local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : latino.local Ethernet adapter Server Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet Physical Address. . . . . . . . . : 00-15-C5-F7-16-6A DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 IP Address. . . . . . . . . . . . : 192.168.1.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.2 Primary WINS Server . . . . . . . : 192.168.1.2 netstat.txt: Active Connections Proto Local Address Foreign Address State PID TCP 0.0.0.0:25 0.0.0.0:0 LISTENING 1508 TCP 0.0.0.0:42 0.0.0.0:0 LISTENING 3112 TCP 0.0.0.0:80 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:88 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:125 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 732 TCP 0.0.0.0:389 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:443 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:464 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:593 0.0.0.0:0 LISTENING 732 TCP 0.0.0.0:636 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:691 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1026 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:1027 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:1075 0.0.0.0:0 LISTENING 1656 TCP 0.0.0.0:1096 0.0.0.0:0 LISTENING 1572 TCP 0.0.0.0:1101 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1102 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1103 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1104 0.0.0.0:0 LISTENING 2472 TCP 0.0.0.0:1105 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1112 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1141 0.0.0.0:0 LISTENING 3112 TCP 0.0.0.0:1146 0.0.0.0:0 LISTENING 3524 TCP 0.0.0.0:1157 0.0.0.0:0 LISTENING 3304 TCP 0.0.0.0:1189 0.0.0.0:0 LISTENING 4008 TCP 0.0.0.0:2562 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:2967 0.0.0.0:0 LISTENING 2784 TCP 0.0.0.0:3268 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:3269 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:5800 0.0.0.0:0 LISTENING 3212 TCP 0.0.0.0:5900 0.0.0.0:0 LISTENING 3212 TCP 0.0.0.0:6001 0.0.0.0:0 LISTENING 4008 TCP 0.0.0.0:6002 0.0.0.0:0 LISTENING 3524 TCP 0.0.0.0:6004 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:7588 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:55555 0.0.0.0:0 LISTENING 1508 TCP 127.0.0.1:53 0.0.0.0:0 LISTENING 1656 TCP 127.0.0.1:389 127.0.0.1:1074 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1094 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1121 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1151 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1184 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1192 ESTABLISHED 400 TCP 127.0.0.1:445 127.0.0.1:1234 ESTABLISHED 4 TCP 127.0.0.1:1074 127.0.0.1:389 ESTABLISHED 1656 TCP 127.0.0.1:1094 127.0.0.1:389 ESTABLISHED 1572 TCP 127.0.0.1:1121 127.0.0.1:389 ESTABLISHED 1812 TCP 127.0.0.1:1151 127.0.0.1:389 ESTABLISHED 3524 TCP 127.0.0.1:1184 127.0.0.1:389 ESTABLISHED 4008 TCP 127.0.0.1:1192 127.0.0.1:389 ESTABLISHED 1036 TCP 127.0.0.1:1234 127.0.0.1:445 ESTABLISHED 4 TCP 192.168.1.2:53 0.0.0.0:0 LISTENING 1656 TCP 192.168.1.2:135 192.168.1.159:1557 ESTABLISHED 732 TCP 192.168.1.2:135 192.168.1.181:1456 ESTABLISHED 732 TCP 192.168.1.2:139 0.0.0.0:0 LISTENING 4 TCP 192.168.1.2:139 192.168.1.22:3782 ESTABLISHED 4 TCP 192.168.1.2:389 192.168.1.2:1109 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1127 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1130 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1152 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1156 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1158 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1159 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1162 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1163 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1166 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1167 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1168 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1169 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1171 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1186 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1187 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1194 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1196 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1247 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1248 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1255 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1256 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:2003 ESTABLISHED 400 TCP 192.168.1.2:445 192.168.1.101:2679 ESTABLISHED 4 TCP 192.168.1.2:445 192.168.1.159:1417 ESTABLISHED 4 TCP 192.168.1.2:445 192.168.1.181:1352 ESTABLISHED 4 TCP 192.168.1.2:691 192.168.1.2:1128 ESTABLISHED 1812 TCP 192.168.1.2:691 192.168.1.2:1188 ESTABLISHED 1812 TCP 192.168.1.2:691 192.168.1.2:1195 ESTABLISHED 1812 TCP 192.168.1.2:1026 192.168.1.2:1111 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1164 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1262 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1560 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.13:1447 ESTABLISHED 400 TCP 192.168.1.2:1109 192.168.1.2:389 ESTABLISHED 2472 TCP 192.168.1.2:1111 192.168.1.2:1026 ESTABLISHED 2472 TCP 192.168.1.2:1126 192.168.1.2:3268 ESTABLISHED 1812 TCP 192.168.1.2:1127 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1128 192.168.1.2:691 ESTABLISHED 1812 TCP 192.168.1.2:1130 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1136 192.168.1.2:389 CLOSE_WAIT 3304 TCP 192.168.1.2:1152 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1153 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1156 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1158 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1159 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1162 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1163 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1164 192.168.1.2:1026 ESTABLISHED 3524 TCP 192.168.1.2:1166 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1167 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1168 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1169 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1171 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1172 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1173 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1174 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1175 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1176 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1177 192.168.1.2:3268 CLOSE_WAIT 3524 TCP 192.168.1.2:1178 192.168.1.2:3268 CLOSE_WAIT 3524 TCP 192.168.1.2:1183 192.168.1.2:3268 ESTABLISHED 4008 TCP 192.168.1.2:1185 192.168.1.2:389 CLOSE_WAIT 4008 TCP 192.168.1.2:1186 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1187 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1188 192.168.1.2:691 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.13:1427 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.101:2663 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.181:1350 ESTABLISHED 4008 TCP 192.168.1.2:1193 192.168.1.2:3268 ESTABLISHED 1036 TCP 192.168.1.2:1194 192.168.1.2:389 ESTABLISHED 1036 TCP 192.168.1.2:1195 192.168.1.2:691 ESTABLISHED 1036 TCP 192.168.1.2:1196 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1247 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1248 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1255 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1256 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1257 192.168.1.2:3268 ESTABLISHED 1812 TCP 192.168.1.2:1262 192.168.1.2:1026 ESTABLISHED 3524 TCP 192.168.1.2:1560 192.168.1.2:1026 ESTABLISHED 400 TCP 192.168.1.2:2003 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:2022 192.168.1.2:1026 TIME_WAIT 0 TCP 192.168.1.2:2034 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2035 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2036 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2037 192.168.1.2:1026 TIME_WAIT 0 TCP 192.168.1.2:3268 192.168.1.2:1126 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1183 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1193 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1257 ESTABLISHED 400 TCP 192.168.1.2:5900 71.150.251.97:49302 ESTABLISHED 3212 TCP 192.168.1.3:25 0.0.0.0:0 LISTENING 1508 TCP 192.168.1.3:125 0.0.0.0:0 LISTENING 1912 UDP 0.0.0.0:42 *:* 3112 UDP 0.0.0.0:135 *:* 732 UDP 0.0.0.0:161 *:* 2564 UDP 0.0.0.0:445 *:* 4 UDP 0.0.0.0:500 *:* 400 UDP 0.0.0.0:1035 *:* 792 UDP 0.0.0.0:1071 *:* 1656 UDP 0.0.0.0:1100 *:* 2216 UDP 0.0.0.0:1113 *:* 1812 UDP 0.0.0.0:1147 *:* 3524 UDP 0.0.0.0:1190 *:* 4008 UDP 0.0.0.0:1263 *:* 3524 UDP 0.0.0.0:1264 *:* 3524 UDP 0.0.0.0:1460 *:* 792 UDP 0.0.0.0:3456 *:* 1812 UDP 0.0.0.0:3457 *:* 1812 UDP 0.0.0.0:4500 *:* 400 UDP 127.0.0.1:53 *:* 1656 UDP 127.0.0.1:1068 *:* 1572 UDP 127.0.0.1:1070 *:* 1656 UDP 127.0.0.1:1073 *:* 1656 UDP 127.0.0.1:1108 *:* 2472 UDP 127.0.0.1:1114 *:* 1812 UDP 127.0.0.1:1133 *:* 1372 UDP 127.0.0.1:1135 *:* 3304 UDP 127.0.0.1:1140 *:* 3112 UDP 127.0.0.1:1148 *:* 3524 UDP 127.0.0.1:1182 *:* 4008 UDP 127.0.0.1:1191 *:* 1036 UDP 127.0.0.1:1197 *:* 340 UDP 127.0.0.1:1203 *:* 804 UDP 127.0.0.1:1235 *:* 1636 UDP 127.0.0.1:1242 *:* 2784 UDP 127.0.0.1:1657 *:* 1840 UDP 127.0.0.1:3456 *:* 1812 UDP 127.0.0.1:3457 *:* 1812 UDP 192.168.1.2:53 *:* 1656 UDP 192.168.1.2:67 *:* 3304 UDP 192.168.1.2:68 *:* 3304 UDP 192.168.1.2:88 *:* 400 UDP 192.168.1.2:137 *:* 4 UDP 192.168.1.2:138 *:* 4 UDP 192.168.1.2:389 *:* 400 UDP 192.168.1.2:464 *:* 400 UDP 192.168.1.2:2535 *:* 3304 UDP 192.168.1.3:88 *:* 400 UDP 192.168.1.3:389 *:* 400 UDP 192.168.1.3:464 *:* 400
Guest Jonathan Posted April 3, 2008 Posted April 3, 2008 Re: RDP stopped working Henrik and Terence, Thank you both for the suggestions! Henrik, I checked and Network Location Awareness was already started. Terence, when I typed "removing the existing connection" in my previous post I was referring to when I opened Terminal Services Configuration console, right clicked "Connections" in the left pane, then clicked "Create New Connection" and followed the wizard to create a new connection. But since I have a single nic I got the message: "The new connection must have a unique connection type, transport type or network adaptor." I also received this message after I right-clicked the original connection and selected "all tasks" and "disable." I tried stopping the Windows Firewall/Internet Connection Sharing service but it had no effect. (There is no 3rd party firewall installed) I checked the registry key you mentioned and what I found was actually HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\TerminalServer\WinStatio ns\RDP, rather than RDP-Tcp (I'm not sure if that is significant). But PortNumber was set to port 3389. I reran CEICW as you suggested. The only difference was that since the server has a single nic I received a pop up saying that the wizard could not configure the firewall. Rerunning CEICW did not solve the problem and since I was uncomfortable leaving all web services exposed I reran it (again) to disable everything but OWA. I did this after testing RWW - although since I ran the test connecting to locahost (which is how I have been testing all along) I don't think it would have mattered. Here is the additional information you requested: 1. The error I get is "the client cannot connect to the remote computer." 2. The contents of netstat.txt are attached (see below). 3. I am able to log into RWW but when I try to connect to the server in question ("connect to server desktops") I get the message: "Connectivity to the remote computer could not be established." 4. ISA server is not installed. 5. The contents of ipconfig_sbs.txt is: Windows IP Configuration Host Name . . . . . . . . . . . . : servidor Primary Dns Suffix . . . . . . . : latino.local Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : latino.local Ethernet adapter Server Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet Physical Address. . . . . . . . . : 00-15-C5-F7-16-6A DHCP Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 192.168.1.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 IP Address. . . . . . . . . . . . : 192.168.1.2 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.2 Primary WINS Server . . . . . . . : 192.168.1.2 netstat.txt: Active Connections Proto Local Address Foreign Address State PID TCP 0.0.0.0:25 0.0.0.0:0 LISTENING 1508 TCP 0.0.0.0:42 0.0.0.0:0 LISTENING 3112 TCP 0.0.0.0:80 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:88 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:125 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 732 TCP 0.0.0.0:389 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:443 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:464 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:593 0.0.0.0:0 LISTENING 732 TCP 0.0.0.0:636 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:691 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1026 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:1027 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:1075 0.0.0.0:0 LISTENING 1656 TCP 0.0.0.0:1096 0.0.0.0:0 LISTENING 1572 TCP 0.0.0.0:1101 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1102 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1103 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1104 0.0.0.0:0 LISTENING 2472 TCP 0.0.0.0:1105 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1112 0.0.0.0:0 LISTENING 1812 TCP 0.0.0.0:1141 0.0.0.0:0 LISTENING 3112 TCP 0.0.0.0:1146 0.0.0.0:0 LISTENING 3524 TCP 0.0.0.0:1157 0.0.0.0:0 LISTENING 3304 TCP 0.0.0.0:1189 0.0.0.0:0 LISTENING 4008 TCP 0.0.0.0:2562 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:2967 0.0.0.0:0 LISTENING 2784 TCP 0.0.0.0:3268 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:3269 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:5800 0.0.0.0:0 LISTENING 3212 TCP 0.0.0.0:5900 0.0.0.0:0 LISTENING 3212 TCP 0.0.0.0:6001 0.0.0.0:0 LISTENING 4008 TCP 0.0.0.0:6002 0.0.0.0:0 LISTENING 3524 TCP 0.0.0.0:6004 0.0.0.0:0 LISTENING 400 TCP 0.0.0.0:7588 0.0.0.0:0 LISTENING 4 TCP 0.0.0.0:55555 0.0.0.0:0 LISTENING 1508 TCP 127.0.0.1:53 0.0.0.0:0 LISTENING 1656 TCP 127.0.0.1:389 127.0.0.1:1074 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1094 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1121 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1151 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1184 ESTABLISHED 400 TCP 127.0.0.1:389 127.0.0.1:1192 ESTABLISHED 400 TCP 127.0.0.1:445 127.0.0.1:1234 ESTABLISHED 4 TCP 127.0.0.1:1074 127.0.0.1:389 ESTABLISHED 1656 TCP 127.0.0.1:1094 127.0.0.1:389 ESTABLISHED 1572 TCP 127.0.0.1:1121 127.0.0.1:389 ESTABLISHED 1812 TCP 127.0.0.1:1151 127.0.0.1:389 ESTABLISHED 3524 TCP 127.0.0.1:1184 127.0.0.1:389 ESTABLISHED 4008 TCP 127.0.0.1:1192 127.0.0.1:389 ESTABLISHED 1036 TCP 127.0.0.1:1234 127.0.0.1:445 ESTABLISHED 4 TCP 192.168.1.2:53 0.0.0.0:0 LISTENING 1656 TCP 192.168.1.2:135 192.168.1.159:1557 ESTABLISHED 732 TCP 192.168.1.2:135 192.168.1.181:1456 ESTABLISHED 732 TCP 192.168.1.2:139 0.0.0.0:0 LISTENING 4 TCP 192.168.1.2:139 192.168.1.22:3782 ESTABLISHED 4 TCP 192.168.1.2:389 192.168.1.2:1109 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1127 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1130 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1152 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1156 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1158 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1159 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1162 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1163 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1166 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1167 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1168 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1169 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1171 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1186 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1187 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1194 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1196 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1247 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1248 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1255 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:1256 ESTABLISHED 400 TCP 192.168.1.2:389 192.168.1.2:2003 ESTABLISHED 400 TCP 192.168.1.2:445 192.168.1.101:2679 ESTABLISHED 4 TCP 192.168.1.2:445 192.168.1.159:1417 ESTABLISHED 4 TCP 192.168.1.2:445 192.168.1.181:1352 ESTABLISHED 4 TCP 192.168.1.2:691 192.168.1.2:1128 ESTABLISHED 1812 TCP 192.168.1.2:691 192.168.1.2:1188 ESTABLISHED 1812 TCP 192.168.1.2:691 192.168.1.2:1195 ESTABLISHED 1812 TCP 192.168.1.2:1026 192.168.1.2:1111 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1164 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1262 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.2:1560 ESTABLISHED 400 TCP 192.168.1.2:1026 192.168.1.13:1447 ESTABLISHED 400 TCP 192.168.1.2:1109 192.168.1.2:389 ESTABLISHED 2472 TCP 192.168.1.2:1111 192.168.1.2:1026 ESTABLISHED 2472 TCP 192.168.1.2:1126 192.168.1.2:3268 ESTABLISHED 1812 TCP 192.168.1.2:1127 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1128 192.168.1.2:691 ESTABLISHED 1812 TCP 192.168.1.2:1130 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1136 192.168.1.2:389 CLOSE_WAIT 3304 TCP 192.168.1.2:1152 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1153 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1156 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1158 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1159 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1162 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1163 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1164 192.168.1.2:1026 ESTABLISHED 3524 TCP 192.168.1.2:1166 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1167 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1168 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1169 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1171 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:1172 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1173 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1174 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1175 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1176 192.168.1.2:389 CLOSE_WAIT 3524 TCP 192.168.1.2:1177 192.168.1.2:3268 CLOSE_WAIT 3524 TCP 192.168.1.2:1178 192.168.1.2:3268 CLOSE_WAIT 3524 TCP 192.168.1.2:1183 192.168.1.2:3268 ESTABLISHED 4008 TCP 192.168.1.2:1185 192.168.1.2:389 CLOSE_WAIT 4008 TCP 192.168.1.2:1186 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1187 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1188 192.168.1.2:691 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.13:1427 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.101:2663 ESTABLISHED 4008 TCP 192.168.1.2:1189 192.168.1.181:1350 ESTABLISHED 4008 TCP 192.168.1.2:1193 192.168.1.2:3268 ESTABLISHED 1036 TCP 192.168.1.2:1194 192.168.1.2:389 ESTABLISHED 1036 TCP 192.168.1.2:1195 192.168.1.2:691 ESTABLISHED 1036 TCP 192.168.1.2:1196 192.168.1.2:389 ESTABLISHED 4008 TCP 192.168.1.2:1247 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1248 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1255 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1256 192.168.1.2:389 ESTABLISHED 1812 TCP 192.168.1.2:1257 192.168.1.2:3268 ESTABLISHED 1812 TCP 192.168.1.2:1262 192.168.1.2:1026 ESTABLISHED 3524 TCP 192.168.1.2:1560 192.168.1.2:1026 ESTABLISHED 400 TCP 192.168.1.2:2003 192.168.1.2:389 ESTABLISHED 3524 TCP 192.168.1.2:2022 192.168.1.2:1026 TIME_WAIT 0 TCP 192.168.1.2:2034 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2035 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2036 192.168.1.2:135 TIME_WAIT 0 TCP 192.168.1.2:2037 192.168.1.2:1026 TIME_WAIT 0 TCP 192.168.1.2:3268 192.168.1.2:1126 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1183 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1193 ESTABLISHED 400 TCP 192.168.1.2:3268 192.168.1.2:1257 ESTABLISHED 400 TCP 192.168.1.2:5900 71.150.251.97:49302 ESTABLISHED 3212 TCP 192.168.1.3:25 0.0.0.0:0 LISTENING 1508 TCP 192.168.1.3:125 0.0.0.0:0 LISTENING 1912 UDP 0.0.0.0:42 *:* 3112 UDP 0.0.0.0:135 *:* 732 UDP 0.0.0.0:161 *:* 2564 UDP 0.0.0.0:445 *:* 4 UDP 0.0.0.0:500 *:* 400 UDP 0.0.0.0:1035 *:* 792 UDP 0.0.0.0:1071 *:* 1656 UDP 0.0.0.0:1100 *:* 2216 UDP 0.0.0.0:1113 *:* 1812 UDP 0.0.0.0:1147 *:* 3524 UDP 0.0.0.0:1190 *:* 4008 UDP 0.0.0.0:1263 *:* 3524 UDP 0.0.0.0:1264 *:* 3524 UDP 0.0.0.0:1460 *:* 792 UDP 0.0.0.0:3456 *:* 1812 UDP 0.0.0.0:3457 *:* 1812 UDP 0.0.0.0:4500 *:* 400 UDP 127.0.0.1:53 *:* 1656 UDP 127.0.0.1:1068 *:* 1572 UDP 127.0.0.1:1070 *:* 1656 UDP 127.0.0.1:1073 *:* 1656 UDP 127.0.0.1:1108 *:* 2472 UDP 127.0.0.1:1114 *:* 1812 UDP 127.0.0.1:1133 *:* 1372 UDP 127.0.0.1:1135 *:* 3304 UDP 127.0.0.1:1140 *:* 3112 UDP 127.0.0.1:1148 *:* 3524 UDP 127.0.0.1:1182 *:* 4008 UDP 127.0.0.1:1191 *:* 1036 UDP 127.0.0.1:1197 *:* 340 UDP 127.0.0.1:1203 *:* 804 UDP 127.0.0.1:1235 *:* 1636 UDP 127.0.0.1:1242 *:* 2784 UDP 127.0.0.1:1657 *:* 1840 UDP 127.0.0.1:3456 *:* 1812 UDP 127.0.0.1:3457 *:* 1812 UDP 192.168.1.2:53 *:* 1656 UDP 192.168.1.2:67 *:* 3304 UDP 192.168.1.2:68 *:* 3304 UDP 192.168.1.2:88 *:* 400 UDP 192.168.1.2:137 *:* 4 UDP 192.168.1.2:138 *:* 4 UDP 192.168.1.2:389 *:* 400 UDP 192.168.1.2:464 *:* 400 UDP 192.168.1.2:2535 *:* 3304 UDP 192.168.1.3:88 *:* 400 UDP 192.168.1.3:389 *:* 400 UDP 192.168.1.3:464 *:* 400
Guest George Yin Posted April 8, 2008 Posted April 8, 2008 Re: RDP stopped working Hello, Thank you for the updating. Well, then I think maybe you should wait to see if anyone in the SBS newsgroup has any information on this, because some settings may be not the same as on Windows Server 2003. And if you get any resolution, please also keep us informed. Meanwhile, Please check the "Device\Video0" registry key. This problem may occur when the Device\Video0 registry key is missing. If this registry value is corrupt, the RDP-Tcp will be displayed as "Down" state. Remote Desktop Protocol Clients Cannot Connect to Terminal Services Server http://support.microsoft.com/?id=270588 In addition, it is reported that MySQL can influence the operation of terminal services. If you have this service enabled, please temporarily disable MySQL to test this problem again. Thank you again for understanding. Sincerely, George Yin Microsoft Online Support Microsoft Global Technical Support Center Get Secure! - http://www.microsoft.com/security ===================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
Guest Jonathan Posted April 10, 2008 Posted April 10, 2008 Re: RDP stopped working George, Thank you for the suggestions. The "Device\Video0" seems to be set up correctly and mysql is not running on the server. I will certainly pass along a resolution if I can achieve one. Thanks again Jonathan George Yin(MSFT) wrote: > Hello, > > Thank you for the updating. > > Well, then I think maybe you should wait to see if anyone in the SBS > newsgroup has any information on this, because some settings may be not the > same as on Windows Server 2003. And if you get any resolution, please also > keep us informed. > > Meanwhile, Please check the "Device\Video0" registry key. This problem may > occur when the Device\Video0 registry key is missing. If this registry > value is corrupt, the RDP-Tcp will be displayed as "Down" state. > > Remote Desktop Protocol Clients Cannot Connect to Terminal Services Server > http://support.microsoft.com/?id=270588 > > In addition, it is reported that MySQL can influence the operation of > terminal services. If you have this service enabled, please temporarily > disable MySQL to test this problem again. > > Thank you again for understanding. > > Sincerely, > George Yin > Microsoft Online Support > Microsoft Global Technical Support Center > > Get Secure! - http://www.microsoft.com/security > ===================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ===================================================== > This posting is provided "AS IS" with no warranties, and confers no rights. >
Guest Jonathan Posted April 15, 2008 Posted April 15, 2008 Re: RDP stopped working Replacing termdd.sys did the trick! Thanks for the help. Terence Liu [MSFT] wrote: > Hello Jonathan, > > Thank you for your update. > > This is really a strange issue. > > Do you install the windows server 2003 sp2 on your SBS? If yes, please > perform the following steps: > > a. Copy the "termdd.sys" file from the Service Pack 2 cab folder located in > "%WINDOWS%\Driver Cache\i386" to the "%windows%\system32\drivers". > > b. Please ensure Terminal Services on SBS is started. If it stop, please > start it manually. > > c. Restart SBS and test this issue. >
Guest Jonathan Posted April 15, 2008 Posted April 15, 2008 Re: RDP stopped working Replacing termdd.sys did the trick! Thanks for the help. Terence Liu [MSFT] wrote: > Hello Jonathan, > > Thank you for your update. > > This is really a strange issue. > > Do you install the windows server 2003 sp2 on your SBS? If yes, please > perform the following steps: > > a. Copy the "termdd.sys" file from the Service Pack 2 cab folder located in > "%WINDOWS%\Driver Cache\i386" to the "%windows%\system32\drivers". > > b. Please ensure Terminal Services on SBS is started. If it stop, please > start it manually. > > c. Restart SBS and test this issue. >
Guest Jonathan Posted April 15, 2008 Posted April 15, 2008 Re: RDP stopped working Replacing termdd.sys did the trick! Thanks for the help. Terence Liu [MSFT] wrote: > Hello Jonathan, > > Thank you for your update. > > This is really a strange issue. > > Do you install the windows server 2003 sp2 on your SBS? If yes, please > perform the following steps: > > a. Copy the "termdd.sys" file from the Service Pack 2 cab folder located in > "%WINDOWS%\Driver Cache\i386" to the "%windows%\system32\drivers". > > b. Please ensure Terminal Services on SBS is started. If it stop, please > start it manually. > > c. Restart SBS and test this issue. >
Guest Jonathan Posted April 15, 2008 Posted April 15, 2008 Re: RDP stopped working Replacing termdd.sys did the trick! Thanks for the help. Terence Liu [MSFT] wrote: > Hello Jonathan, > > Thank you for your update. > > This is really a strange issue. > > Do you install the windows server 2003 sp2 on your SBS? If yes, please > perform the following steps: > > a. Copy the "termdd.sys" file from the Service Pack 2 cab folder located in > "%WINDOWS%\Driver Cache\i386" to the "%windows%\system32\drivers". > > b. Please ensure Terminal Services on SBS is started. If it stop, please > start it manually. > > c. Restart SBS and test this issue. >
Guest Jonathan Posted April 15, 2008 Posted April 15, 2008 Re: RDP stopped working Replacing termdd.sys did the trick! Thanks for the help. Terence Liu [MSFT] wrote: > Hello Jonathan, > > Thank you for your update. > > This is really a strange issue. > > Do you install the windows server 2003 sp2 on your SBS? If yes, please > perform the following steps: > > a. Copy the "termdd.sys" file from the Service Pack 2 cab folder located in > "%WINDOWS%\Driver Cache\i386" to the "%windows%\system32\drivers". > > b. Please ensure Terminal Services on SBS is started. If it stop, please > start it manually. > > c. Restart SBS and test this issue. >
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