Resolution Automatically Resets to Lowest Setting after Windows Up

[Guest Redick79]

Here’s my problem: Several nights ago my girlfriend was running Windows

Update on her computer. Not only did she download the critical updates, she

also clicked several other hardware updates as well. She downloaded the

Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor driver,

& NVIDIA Vanta/Vanta LT driver. After installing these updates the computer

automatically shut down for the evening. When I turned on the computer the

next day I had two new problems. First, the resolution was completely jacked

up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The

computer now automatically adjusts back to 640 x 480 resolution. No matter

what I do, it always returns to this setting. I have changed the setting in

display properties, manually had the monitor look for optimal display

settings, and even changed the display properties in Safe Mode. Nothing has

worked. The interesting thing is that the resolution is just fine when in

Safe Mode. But, as soon as I exit back to the regular Windows program, the

resolution is messed up again. I read on a previous post that in a similar

situation relocating and downloading the appropriate video card driver solved

the problem. Apparently Microsoft doesn’t always download the right driver.

The driver needed for this system is actually a Windows Me/98 driver, because

that was that last driver supported by this video card (Vanta/Vanta LT). I

downloaded it, but still have the problem. Frustrated, I finally decided to

roll back Windows to a restore point about a week ago before the problems

occurred. Unfortunately, when the restore process was about 95% completed, it

stopped and told me it could not restore to this particular point. So, I

tried twice more choosing different points. Same result. This kind of

concerns me as well.

 

Another problem that might be related (which I’ve also researched on this

site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was

downloaded with the updates. This was never a problem previous to the

updates. After reading some of these posts, I deleted the Flash activeX

program and haven’t had a problem. However, whenever I load a page with Flash

it wants to load it again. I did once, and the problem started all over

again. So, I deleted it again. But now I can’t view any flash content.

 

One more piece of information that might be helpful. This computer, as you

can probably guess by the video card, was originally running Windows 98. Her

family loaded XP about a year ago. I’m not sure if this would cause any

problems with Update (perhaps causing it to download the latest XP driver not

supported by the video card), but I figure the more information you have the

better. I’ve been working on this problem for almost a week now. I'm

extremely desperate to fix this. Any help would be greatly appreciated.

Thanks. Redick

[Guest nass]

RE: Resolution Automatically Resets to Lowest Setting after Windows Up

 

 

Please see your post in Help and support.

 

 

"Redick79" wrote:

> Here’s my problem: Several nights ago my girlfriend was running Windows

> Update on her computer. Not only did she download the critical updates, she

> also clicked several other hardware updates as well. She downloaded the

> Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor driver,

> & NVIDIA Vanta/Vanta LT driver. After installing these updates the computer

> automatically shut down for the evening. When I turned on the computer the

> next day I had two new problems. First, the resolution was completely jacked

> up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The

> computer now automatically adjusts back to 640 x 480 resolution. No matter

> what I do, it always returns to this setting. I have changed the setting in

> display properties, manually had the monitor look for optimal display

> settings, and even changed the display properties in Safe Mode. Nothing has

> worked. The interesting thing is that the resolution is just fine when in

> Safe Mode. But, as soon as I exit back to the regular Windows program, the

> resolution is messed up again. I read on a previous post that in a similar

> situation relocating and downloading the appropriate video card driver solved

> the problem. Apparently Microsoft doesn’t always download the right driver.

> The driver needed for this system is actually a Windows Me/98 driver, because

> that was that last driver supported by this video card (Vanta/Vanta LT). I

> downloaded it, but still have the problem. Frustrated, I finally decided to

> roll back Windows to a restore point about a week ago before the problems

> occurred. Unfortunately, when the restore process was about 95% completed, it

> stopped and told me it could not restore to this particular point. So, I

> tried twice more choosing different points. Same result. This kind of

> concerns me as well.

>

> Another problem that might be related (which I’ve also researched on this

> site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was

> downloaded with the updates. This was never a problem previous to the

> updates. After reading some of these posts, I deleted the Flash activeX

> program and haven’t had a problem. However, whenever I load a page with Flash

> it wants to load it again. I did once, and the problem started all over

> again. So, I deleted it again. But now I can’t view any flash content.

>

> One more piece of information that might be helpful. This computer, as you

> can probably guess by the video card, was originally running Windows 98. Her

> family loaded XP about a year ago. I’m not sure if this would cause any

> problems with Update (perhaps causing it to download the latest XP driver not

> supported by the video card), but I figure the more information you have the

> better. I’ve been working on this problem for almost a week now. I'm

> extremely desperate to fix this. Any help would be greatly appreciated.

> Thanks. Redick

>

[Guest PA Bear [MS MVP]]

Re: Resolution Automatically Resets to Lowest Setting after Windows Up

 

Asked/Answered in Windows Update newsgroup (at least). If you must make

identical posts to multiple newsgroups, please cross-post one (1) message to

all of them. Thank you.

 

Multiposting vs Crossposting:

http://www.blakjak.demon.co.uk/mul_crss.htm

--

~Robear Dyer (PA Bear)

MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

Redick79 wrote:

> Here’s my problem: Several nights ago my girlfriend was running Windows

> Update on her computer. Not only did she download the critical updates,

> she

> also clicked several other hardware updates as well. She downloaded the

> Windows Internet Explorer 7 for XP, Hewlett-Packard VP17 LCD Monitor

> driver,

> & NVIDIA Vanta/Vanta LT driver. After installing these updates the

> computer

> automatically shut down for the evening. When I turned on the computer the

> next day I had two new problems. First, the resolution was completely

> jacked

> up. The appropriate settings for this monitor are 1280 x 1024, 60 Hz. The

> computer now automatically adjusts back to 640 x 480 resolution. No matter

> what I do, it always returns to this setting. I have changed the setting

> in

> display properties, manually had the monitor look for optimal display

> settings, and even changed the display properties in Safe Mode. Nothing

> has

> worked. The interesting thing is that the resolution is just fine when in

> Safe Mode. But, as soon as I exit back to the regular Windows program, the

> resolution is messed up again. I read on a previous post that in a similar

> situation relocating and downloading the appropriate video card driver

> solved the problem. Apparently Microsoft doesn’t always download the

> right driver. The driver needed for this system is actually a Windows

> Me/98

> driver, because that was that last driver supported by this video card

> (Vanta/Vanta LT). I downloaded it, but still have the problem. Frustrated,

> I finally decided to roll back Windows to a restore point about a week ago

> before the problems occurred. Unfortunately, when the restore process was

> about 95% completed, it stopped and told me it could not restore to this

> particular point. So, I

> tried twice more choosing different points. Same result. This kind of

> concerns me as well.

>

> Another problem that might be related (which I’ve also researched on

> this

> site) is Flash9e.ocx kept crashing Internet Explorer 7 after it was

> downloaded with the updates. This was never a problem previous to the

> updates. After reading some of these posts, I deleted the Flash activeX

> program and haven’t had a problem. However, whenever I load a page with

> Flash it wants to load it again. I did once, and the problem started all

> over

> again. So, I deleted it again. But now I can’t view any flash content.

>

> One more piece of information that might be helpful. This computer, as you

> can probably guess by the video card, was originally running Windows 98.

> Her

> family loaded XP about a year ago. I’m not sure if this would cause any

> problems with Update (perhaps causing it to download the latest XP driver

> not supported by the video card), but I figure the more information you

> have the better. I’ve been working on this problem for almost a week

> now.

> I'm extremely desperate to fix this. Any help would be greatly

> appreciated.

> Thanks. Redick